• Prosoft3D

Prosoft3D

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Overview

Prosoft3D has a rating of 2.4 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Prosoft3D most frequently mention credit card, password recovery, and phone number problems. Prosoft3D ranks 680th among Software sites.

  • Value
    6
  • Returns
    3
  • Quality
    5
How would you rate Prosoft3D?
Top Positive Review

“About a week ago I downloaded typing tutor and am happy...”

Matthew G.
7/13/10

About a week ago I downloaded typing tutor and am happy with the program, it works and the lessons are simple and very easy to follow. I was looking for a program that would let me practice and find out how fast I can really type - so far my typing could still be a little better, however that's why I got the program. If you need a typing software, this one does the job.

Top Critical Review

“Don't Fall For It!”

Dave K.
1/8/17

Like so many others I foolishly subscribed thinking subscription was 9.95 as advertised. Never received requested information I recently received credit card statement for 29.95, including a $0.83 foreign transaction charge. Don't, under any circumstances subscribe.

Reviews (100)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (17) credit card company (7) password recovery (18) phone number (6) usb drive (3) customer support (4) program (36) refund (27)
Thumbnail of user davidm243
Arkansas
2 reviews
1 helpful vote
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February 8th, 2015

I bought their software and was very satisfied, it found my forgotten log on and downloaded quickly.

Thumbnail of user lindab85
Massachusetts
1 review
1 helpful vote
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August 11th, 2014

I have two PCs, one is brand new and the other is older and runs Vista. The software worked on both systems. Customer service was also very good.

Thumbnail of user tamw
Massachusetts
1 review
3 helpful votes
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October 5th, 2014

This is a scam. Don't use them. Program doesn't work. The site says the program costs $9.99 but I was billed $29.99

Tip for consumers:
Don't use it

Value
Quality
Thumbnail of user alisonm18
Arkansas
1 review
0 helpful votes
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May 4th, 2014

I just got back into my machine and did not have to enter password. It was quick and easy to use, thanks.

Thumbnail of user rossd13
South Carolina
1 review
0 helpful votes
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July 31st, 2013

Worked great. Thank you for your work and appreciate your help. Will actually forward your business to other people I know.

Ross

Thumbnail of user cathyg5
New York
1 review
0 helpful votes
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November 14th, 2014

Thanks it worked. I do not know how I forgot my login, but the program fixed it for me.

Regards,
Cathy

Thumbnail of user kyg1
Illinois
1 review
1 helpful vote
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September 24th, 2013

Over charged by $20. Typical complaint everyone here has_29 plus compared to 9.95. Placed on USB drive from diff computer, reset my bios to read form it_useless. This is basic stuff. If there are instructions anywhere_they could print them on an email or on their website. I gave them in an email response 24 hrs to call or I will have teh charges reversed (my bank is great at at that). All i needed was my admin pw after a pc melt down. The typical solutions do not work_AND NIETHER DOES THIS PROGRAM. AVOID LIKE PLAGUE_unless readers who needed admin access can guide thru it_but i am doubting seriously the positive reviews. And to think it came suggested on CNET_Shame on CNET for not checking them out first hand!

Thumbnail of user danielh52
Indiana
1 review
0 helpful votes
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May 6th, 2013

Just a thank you for the password recovery software. I got the software to work. Will let my family and friends know for the future.

Regards,
Daniel

Thumbnail of user didymusf
Washington
1 review
1 helpful vote
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March 25th, 2013

This program sucks, it does not work and the most annoying part is you cannot contact them for support. Do not purchase this software it is fake

Thumbnail of user maryc61
Indiana
2 reviews
1 helpful vote
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September 24th, 2013

The program downloaded and installed with no problems and worked as it said it would. Thank you and will recommend others to your program.

Mary

Thumbnail of user glenc20
Illinois
1 review
1 helpful vote
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May 15th, 2015

The program worked, I found the login. I had to restart my computer before I could run the program, not a big deal, as long as I got it to work.

Thumbnail of user thomash54
New York
1 review
0 helpful votes
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December 2nd, 2013

I was able to recover my password, thank you for your help. Finally able to get back to my computer. Thank you.

Thumbnail of user robertl332
California
1 review
0 helpful votes
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March 5th, 2018

Outstanding customer service period with you every step of the way. I would recommend this product to a friend

Thumbnail of user michelles58
New York
1 review
0 helpful votes
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June 18th, 2014

I was able to recover my log in, thank you for your help I appreciate it.

Michelle

Thumbnail of user jamesm103
GB
1 review
0 helpful votes
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February 22nd, 2013

Paid $29.95 and doesnt work at all, have been in contact immediately and they advised refund will be given - STAY AWAY FROM THIS SITE COMPLETE FRAUD!

Thumbnail of user peterm107
New York
1 review
0 helpful votes
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October 5th, 2014

The program worked on the first try, I can now access my admin account.

Peter

Service
Value
Quality
Thumbnail of user roselined
New York
1 review
1 helpful vote
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October 7th, 2014

It did work on our computer which we use for our database system, which is over 4 years old.

Thumbnail of user trishd4
New York
1 review
0 helpful votes
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November 4th, 2014

It was that quick and simple to install, thank you so much. I will recommend it to others.

Thumbnail of user stevenc56
Georgia
1 review
0 helpful votes
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July 30th, 2014

Quick response to customer support and software was easy to use.

Thumbnail of user avrahamc
Canada
1 review
0 helpful votes
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May 15th, 2016

I was first charged more than the price, but got refunded right away

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