• Pro World Inc

Pro World Inc

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Overview

Pro World Inc has a rating of 3.8 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pro World Inc most frequently mention customer service, heat press, and timely manner. Pro World Inc ranks 34th among T Shirts sites.

  • Service
    17
  • Value
    19
  • Shipping
    20
  • Returns
    6
  • Quality
    20
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0
55
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How would you rate Pro World Inc?
Top Positive Review

“Great Products”

Renee H.
4/28/21

I've been buying pro world sublimation blanks over the last few months. Everything is excellent. They send detailed instructions per Blank to help the user along. They also have some unusual sublimation blanks like pot holders that are so cute and that I've never seen anywhere else. Everything arrives in a timely fashion. I will definitely continue to buy blanks from them.

Top Critical Review

“Have used them for years- but never again”

Promo G.
10/11/23

We have used this company for years, but in the last year they have really gotten bad. We are not a small account (Spent over $7k with them in 2022). Their art department has gone downhill with pieces missing from designs on proofs, colors not matching, adding outlines to things that don't need it, etc. This area of the company does not pay attention to detail or proof their own stuff before sending it out. They make errors and then you have to pay for expedited shipping to get it on time. We have a 3 strikes and you are out rule, their 3rd strike almost cost us a business and left us footing the bill for expedited shipping and overtime pay for our employees because of their errors. We are currently testing other companies and do not recommend them at this time.

Reviews (271)

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customer service (45)
Thumbnail of user reneeh317
Florida
1 review
0 helpful votes
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April 28th, 2021

I've been buying pro world sublimation blanks over the last few months. Everything is excellent. They send detailed instructions per Blank to help the user along.
They also have some unusual sublimation blanks like pot holders that are so cute and that I've never seen anywhere else. Everything arrives in a timely fashion. I will definitely continue to buy blanks from them.

Thumbnail of user markm1967
Louisiana
1 review
0 helpful votes
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March 11th, 2020

Thank you for your product I've never been disappointed with anything that I've ordered as a matter fact I'm getting ready to order some more. Also thank you for the brochure that had all the color swatches it will be a very much benefit in my coming projects. Mark Madison

Thumbnail of user latoyac35
Maryland
1 review
0 helpful votes
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May 22nd, 2020

Customer service and delivery are awesome. Selections are great. Just in need of more ethnic selections. The only one available for purchase has been back ordered for weeks. Otherwise love this company.

Thumbnail of user cl135
North Carolina
1 review
0 helpful votes
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June 12th, 2018

These sheets are perfect for photo transfers, or whole-sheet transfers, but do require cutting if you're not looking for the film left in empty spaces. Definitely need to cut the left-over with dark colors b/c it leaves a white film, but that's with any kind of ij paper. All in all: They're easy to use, press beautifully, and produce a great pic on tees! I LOVE them and will order again! Excellent ink-jet transfer paper!

Thumbnail of user mariannec83
New Jersey
2 reviews
0 helpful votes
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August 10th, 2020

I purchase from Proworld first because they offer local pick up, second because they have everything a create or small business could want or need. Customer service is to notch, always received a response from inquiries in a timely manner. Always helpful. Employees show case new products and product lines with social media, video tutorials and written directions. They carry cutting edge technology, tools, supplies and always within budget. Picture inserted is a sublimated face mask.

Thumbnail of user kellyt87
Pennsylvania
1 review
0 helpful votes
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November 23rd, 2017

Excellent customer service! The lady at the desk (Diana I think) was very friendly, helpful and knowledgeable. She went out of her way to help out and find more clearance vinyl in the back for me. My order was ready quickly and the drive and toll from Philadelphia to New Jersey was well worth it. Best quality vinyl and you even get a little candy fish to eat with every order. Im not shopping anywhere else ever again.

Thumbnail of user tashae40
New Jersey
2 reviews
0 helpful votes
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January 21st, 2023
Verified purchase

Didn't know what to expect when placing my order online for such a large purchase. So when my items arrived very quickly i might add. Made me the happiest person. The packaging was great. Everything was in the boxes which made set up easy. Since my initial order, I've made several more orders. I highly recommend Pro World. The prices are affordable and shipping is outstanding.

Thumbnail of user toccarac1
Georgia
1 review
0 helpful votes
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January 9th, 2021

Ordered a new product. Shipped within 2 days and was at my door before the 7th day! When I saw amazing customer service I mean it! This is will be my only place to get my crafting needs from now on! Just ordered a new heat press too!

Products used:
SubliFlex 202

Service
Value
Shipping
Returns
Quality
Thumbnail of user belindaj10
North Carolina
3 reviews
3 helpful votes
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June 5th, 2018

I love Pro World Inc. Always prompt with answering questions. I have ordered custom transfers as well! They are great quality and affordable prices. You earn points for free stuff just for ordering who doesn't like free stuff!

Thumbnail of user hollyk59
Wisconsin
1 review
0 helpful votes
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July 23rd, 2018

Order came a day earlier than tracking has said which was great cause this was the longest it has taken for my order. Otherwise usually really fast shipping. I've never had any problems with the company and great prices. What happened to the Swedish fish in the packages? My daughter used to love us getting our shipment of vinyl in!

Thumbnail of user maureenc107
Maureen C.
New Mexico
1 review
0 helpful votes
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March 6th, 2019

Thank you for your prompt delivery of my order. Accurate and the transfers are lovely. The transfers look really nice online but they are even better in person. I have already packed the transfers to take with me back to Canada so no pictures as yet.

Thumbnail of user marandaa2
Nebraska
1 review
0 helpful votes
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June 18th, 2018

First order... no disappointments! Great customer service. I had trouble deciding which heat press to purchase, Naturally I was thinking if I purchased the more expensive one I would get the best quality. Called to speak to an agent, she was extremely honest and told me that a cheaper one would serve my business needs. I was appreciative of her honesty. Will definitely purchase again.

Thumbnail of user tamib156
Georgia
1 review
0 helpful votes
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April 17th, 2022

Being a first time buyer I wanted to order a variety of items to try. They came timely and well packaged! Beautiful colors and designs! Haven't had a chance to use them yet but am excited with what I have seen so far! I think the prices are great!

Tip for consumers:
Take time to look through the website of this company. They have thousands of designs and will customize items for you!

Service
Value
Shipping
Quality
Thumbnail of user deloresl10
Texas
1 review
1 helpful vote
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February 7th, 2019

Exactly what I ordered - and great price - but, that wait! Especially on stock transfers (which should be ready to ship?) other than that if you have time to wait there's a good economical selection of transfers available!

Thumbnail of user kiondrap
California
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

I created two designs for shirts for my church. The quality of these transfers were amazing. And the fast turnaround time made it even better. I already have another order in the works. So happy I found this site!

Service
Value
Shipping
Quality
Thumbnail of user caitlynng1
Minnesota
2 reviews
0 helpful votes
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June 16th, 2020

Love the transfers! I would recommend purchasing a couple to try out and play around with before offering them to your customers or selling a finished product. They can be a little tricky to use. Once you get the hang of using them, they are fantastic!

Thumbnail of user kdig
North Carolina
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

We have used this company for years, but in the last year they have really gotten bad. We are not a small account (Spent over $7k with them in 2022). Their art department has gone downhill with pieces missing from designs on proofs, colors not matching, adding outlines to things that don't need it, etc. This area of the company does not pay attention to detail or proof their own stuff before sending it out. They make errors and then you have to pay for expedited shipping to get it on time. We have a 3 strikes and you are out rule, their 3rd strike almost cost us a business and left us footing the bill for expedited shipping and overtime pay for our employees because of their errors. We are currently testing other companies and do not recommend them at this time.

Products used:
1 Color Value Transfers
Full Color Value Transfers

Thumbnail of user jasond547
Florida
1 review
0 helpful votes
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July 23rd, 2020

Took a long time to get my order. I called and they said something must have been on back order... i was never informed. They were not very nice on the customer service end at all... probably going back to arts brands

Thumbnail of user brandont27
Texas
1 review
0 helpful votes
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March 25th, 2018

Spent all this money and having issues with software, it pisses me off, and Ive followed all instructions. Limited amount of instructions cause the other 98% is in Chinese or Japanese. I live in America not in either one of those countries.

Thumbnail of user jra9
Illinois
1 review
0 helpful votes
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November 30th, 2020

Pro World has great customer service. I didn't have to wait days for a response to my problem. They responded quickly and resolved the issue to my satisfaction which is why I will continue to order from them.

Thumbnail of user lauraf209
Nebraska
1 review
0 helpful votes
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November 28th, 2018

We recieved our order within 3 days of placing the order. The product is awesome... and any time I've had issues, they have been quickly resolved. Definitely will continue doing business with this company!

Thumbnail of user elisat20
Virginia
1 review
0 helpful votes
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December 25th, 2019

Bought quite a few things. Some pressed really well... Others not so much. Following all instructions with temp, time and heavy pressure since when I called about 1 particular issue, I was basically told I wasn't applying enough pressure so when I got the replacement, applied even more... Same result. Other prints pressed fine

Thumbnail of user devonm29
Missouri
1 review
0 helpful votes
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March 27th, 2018

I have purchased vinyl from them and have never had a problem. This time however, i was sent the wrong color and now have to go through extra steps before they send me the right vinyl which is delaying the completion of my order.

Thumbnail of user stevenc1956
Florida
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

Typical NJ attitude and they are just about the money they want you to buy way more than you would ever need wast your time then give you attitude about it. Use someone else these people are the worst.
Thanks for nothing jhon you lost another customer.

Tip for consumers:
Run

Products used:
I did not use them i canceled my order

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattc105
Matt C. – Pro World Inc Rep

Hi Steven, We appreciate your feedback. The custom transfer order that you placed was entered on a sheet size that only offered 1 design per sheet. Our representative provided options to maintain that same sheet but remove the additional designs to keep the same cost or upgrade the order to the gang sheet size that we offer. We are sorry that these options did not work for you but we appreciate you considering us.

Thumbnail of user tammym129
New Jersey
3 reviews
0 helpful votes
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April 30th, 2018

I placed my order with this website for the first time, speedy delivery except they sent me the wrong item, which I notified them of immediately. Within three days I had the correct item that I ordered! Other than that everything was great!

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ProWorld is #1 tshirt making site for iron-on transfers. Shop for Pro World wholesale inkjet transfer paper, heat presses, t-shirt heat transfers and more!

Company Representative

Thumbnail of user mattc105
Matt C.

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