• Pro World Inc

Pro World Inc

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Overview

Pro World Inc has a rating of 3.8 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pro World Inc most frequently mention customer service, heat press, and timely manner. Pro World Inc ranks 34th among T Shirts sites.

  • Service
    17
  • Value
    19
  • Shipping
    20
  • Returns
    6
  • Quality
    20
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0
55
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How would you rate Pro World Inc?
Top Positive Review

“Great Products”

Renee H.
4/28/21

I've been buying pro world sublimation blanks over the last few months. Everything is excellent. They send detailed instructions per Blank to help the user along. They also have some unusual sublimation blanks like pot holders that are so cute and that I've never seen anywhere else. Everything arrives in a timely fashion. I will definitely continue to buy blanks from them.

Top Critical Review

“Have used them for years- but never again”

Promo G.
10/11/23

We have used this company for years, but in the last year they have really gotten bad. We are not a small account (Spent over $7k with them in 2022). Their art department has gone downhill with pieces missing from designs on proofs, colors not matching, adding outlines to things that don't need it, etc. This area of the company does not pay attention to detail or proof their own stuff before sending it out. They make errors and then you have to pay for expedited shipping to get it on time. We have a 3 strikes and you are out rule, their 3rd strike almost cost us a business and left us footing the bill for expedited shipping and overtime pay for our employees because of their errors. We are currently testing other companies and do not recommend them at this time.

Reviews (271)

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customer service (45)
Thumbnail of user wandav10
California
1 review
0 helpful votes
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June 11th, 2018

Great product and quick delivery. Tho i was a little concerned on whether any would be broken, i even ask the driver how many were broke, the box was in such bad shape and he said he would note the box destruction. Fearfully opened each one and they were all intact. Thank you

Thumbnail of user brookee67
New York
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

This website has a great selection of sublimation blanks the first part of my order was shipped out very fast I'm still awaiting the second and third parts of my order just because things were back ordered however it is still a great website.

Service
Value
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Quality
Thumbnail of user sharonr2127
North Carolina
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I love this tumbler press! Took me a few tries to get everything right but I am new to sublimation. Now I have beautiful tumblers. I can't brag enough about this press! If your wondering if it's worth the money your worries are over it certainly is!

Thumbnail of user tyt18
California
1 review
0 helpful votes
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June 19th, 2018

Will definitely be a return customer. Product are excellent. I wish they gave application instructions on each product, whether then having to check the website to see what the material and directions are for each different item

Thumbnail of user rosannag3
California
1 review
0 helpful votes
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July 1st, 2018

My stuff was delivered to Wrong address My Neighbor up the Street Ended up with my Prints! Your company printed out Wrong address label for delivery! I almost Lost $500 worth of supplies! Im so Glad I have great Neighbors! So Im hesitant about ordering more & your service accuracy! The paperwork was correct but the shipping label was missing a number in my address!

Thumbnail of user roseg140
Florida
1 review
0 helpful votes
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May 12th, 2020

I ordered black license plates for a sublimation project and they were very easy to use, I love the results and will definitely purchase more. Also, the Oracal 631 vinyl was perfect and easy to use as well, I had no problems making my wall decals.

Thumbnail of user andim18
Delaware
1 review
0 helpful votes
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May 16th, 2020

I received my package in a timely manner! They have a strong odor when opening the package l. My only suggestion would be to separate the dark printable vinyl from the light vinyl into separate bags and labeled. That would have been helpful rather then me guessing which one was which.

Thumbnail of user mm960
Louisiana
1 review
0 helpful votes
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February 29th, 2020

I received my order in a very timely manner. They even sent it on 2 separate days. I am guessing that one part was not ready when all of the rest was ready so instead of holding my whole order they just sent it separately. That is what I call great customer service.

Thumbnail of user sheilar46
Oklahoma
1 review
0 helpful votes
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October 11th, 2017

Always buy my vinyl stuff from ProWorld. They have quality products and pretty good prices. I love all the variety of products that they offer, making ProWorld Inc. you one stop shop for all your vinyl and sublimation needs.

Tip for consumers:
They provide great customer service, so you will always be able to get an answer quickly during business hours. They also have facebook page which provides tutorial videos
Sublimation on License plates rock!

Service
Value
Shipping
Quality
Thumbnail of user collabs
New York
1 review
0 helpful votes
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April 14th, 2020

This company delivers very quickly and on time. They aren't perfect but even while undermanned they make the best to meet all your needs and accommodations. Very sturdy group, I support them and respect their business

Thumbnail of user donnam460
Georgia
1 review
0 helpful votes
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May 31st, 2018

Great customer service! I like their products and fast shipping to.
I had mistaken and made two orders and call for help they imminently helped me with the mistake and fix it so quickly. Love how they responded to help.

Thanks Donna

Thumbnail of user anissab1
New York
1 review
0 helpful votes
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August 28th, 2017

Pro world is the best at what they do keep up the great work. The products are great if you have any suggestion on what would I need to start doing shirts I already have the heat press machine what is needed to create your own design and print them

Thumbnail of user jasonb529
Virginia
1 review
0 helpful votes
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June 12th, 2018

There were 2 small issues but were addressed promptly. I was missing 1 piece but they shipped it out the next day. And there was confusion on my part because the invoice said I was credited for a transfer I returned but I never got. But after contacting them I found out that the transfer was discontinued. So everything worked out. Thanks and I'll be continuing business with them..

Thumbnail of user michaelh6589
New Jersey
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Every order I have ever placed has been 100% accurate with on time (or even earlier than expected delivery). I have ordered and shipped even to California and have never been dissatisfied. Excellent customer service, incredible pricing, best quality, and fast & accurate shipping!

Thumbnail of user sharons2559
Virginia
2 reviews
0 helpful votes
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April 6th, 2023
Verified purchase

I was very happy with how fast my shipment arrived. I didn't realize how big it was until it got here.
I have not been able to use it yet as we are finishing a remodel. But I am so excited about what more I
Will be able to do with it. The features, price and reviews it received is what sold me on this model.

I do wish there had been directions with it on unboxing and the initial setup and use of my press.

Value
Shipping
Quality
Thumbnail of user karenr824
California
1 review
0 helpful votes
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February 10th, 2020

Very poor customer service. Ordered two vinyl's and took close to two weeks for delivery. Had to purchase from another company, received that order and finished project before even getting this order. Never order again from pro world.

Thumbnail of user teresaj67
Teresa J.
Alabama
1 review
0 helpful votes
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June 25th, 2018

I would recommend Proworld to my family and friends. The products are good quality, ordering is easy and convenient. I received my merchandise in a very short period of time and setting up my cameo was simple with instructions.

Thumbnail of user diegot56
New Jersey
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

First time I ordered my print the submitted design was altered. I did not notice it during and approved it. My fault, but art get altered and that sucks, especially if you already have a designed logo. One print came is a larger than required box. Box was mashed but no harm to print.
So I took it on the chin, and made another order same results but this time I thoroughly check the design and had it corrected. Once again the print is in a larger box with nothing but one print. Box is smashed up badly and my print was crumpled up. Like why would place this one print is a large box. Heck the samples given were in better packaging why not what I paid for. Oh! And the kicker is it is $11 to ship what is equivalent to a sheet of paper. That makes it worse. So I am out $40+, they asked if I wanted a refund or a print and I was so upset with the experience I denied it. Should have gave me a refund anyway for my trouble but that is not what this company cares about.

Service
Value
Shipping
Quality
Thumbnail of user mattc105
Matt C. – Pro World Inc Rep

Thank you for your review. We are very sorry for your experience with our custom transfers. Once we were made aware of the details of the alterations to your artwork, our art department fixed the designs to your specifications. This is something that should have been done with your first order. With regards to the packaging of the transfer sheets, we reached out to our shipping department, and they have been instructed to pack the transfer sheets more securely to avoid potential damage in the future. We realize we cannot reverse what happened but do know that we appreciate your business and have already begun steps to make sure this doesn’t happen again.

Thumbnail of user giovannav2
Maryland
1 review
0 helpful votes
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August 6th, 2018

I've been purchasing items from Pro World since I've started my business last August and I've never had any issues with delivery. Fast and great customer service! Thanks for being a great business partner!

Thumbnail of user robins391
West Virginia
1 review
0 helpful votes
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January 28th, 2019

Printer does beautiful work! Instructions leave a great deal to be desired. It would help to have step by step photos, and instructions in layman terms. I felt like I needed an interpreter to figure it out.

Thumbnail of user corlad
Arizona
1 review
1 helpful vote
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June 20th, 2018

The Fathers Day transfer were great. The images were trendy and it did not look like just another tshirt. I like the ease of heat pressing them. I managed to put them on good. Will order earlier next time so that I could make more shirts than I did this year.

Thumbnail of user yanitar
Illinois
1 review
0 helpful votes
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July 20th, 2018

Your customer service is great! I wish you offered free shipping without having to spend a ton of money, but otherwise, great! The product I ordered because it was recommended to me. I wasn't completely happy with it.

Thumbnail of user angelineb5
Wyoming
1 review
0 helpful votes
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March 4th, 2018

My heat press was damaged in transit and the help and assistance I got was very appreciated. They were patient and ready to hear my side of the story and keep open communication through the whole process. I look forward to working with them more.

Thumbnail of user mickih2
Illinois
1 review
0 helpful votes
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September 25th, 2017

Our business has ordered several times. Everything comes when expected, and the order is always correct. They make is so easy to use their products ~ directions come with everything your order. AND the little fish is always awesome!

Thumbnail of user ashraa
AG
1 review
1 helpful vote
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November 20th, 2018

I am always pleased with the products purchased thus far. I have just purchased some new items will be the first time trying them out. I will let you guys know the out come based on the feed back I get from my customers.

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ProWorld is #1 tshirt making site for iron-on transfers. Shop for Pro World wholesale inkjet transfer paper, heat presses, t-shirt heat transfers and more!

Company Representative

Thumbnail of user mattc105
Matt C.

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