• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.8%
Positive
413
Neutral
74
Negative
65
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,739)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user jerryt127
Arizona
1 review
0 helpful votes
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September 23rd, 2019
Verified purchase

Sometimes difficult to find the information i was searching. Mostly provided the information i was looking for. This is a good site. Just don't need it anymore.

Thumbnail of user carolo253
Arizona
1 review
0 helpful votes
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January 22nd, 2020
Verified purchase

You show no warrants, arrest records, etc, but there are. You show no history for the things I need to know and give info for the things I already knew. Glad it was only $1.00. Still know nothing.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user debrag1102
California
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

I have found out a few things that I always wanted to know but there are some things it says that the person does not have but they do. But so far so good. Thanks

Reason I chose this business:

A friend referred you.

Thumbnail of user hannab129
Idaho
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

The information provided is either not complete or very inaccurate. I've searched several people i know personally and found missing information or information I know to be untrue.

Thumbnail of user lisac1516
Nevada
1 review
0 helpful votes
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June 18th, 2020

I am pretty sure the information on this website is spotty at best. These background checks are not the full picture and if you are the type of person who is going to pay for information about someone, you probably want/need that information to be as accurate as possible. This is not the service for you. I signed up for a dollar and the part about it being a 7-day trial with a monthly membership service after that WAS NOT AT ALL CLEAR at sign up! After noticing monthly charges two months later I called to cancel and ask for the charges to be reversed. The man who answered (bless his soul) was finally able to get the charges reversed, but he was not able to give me a yes or no answer. He was clearly only allowed to ask me if I would be satisfied. I was offered for different partial refunds before I was finally granted a fll refund. Since I do not feel like the membership fee, let alone a membership at all, was what I was really signing up for, I felt very confident that I should be issued a full refund. I really wanted a yes or no answer and he was clearly not allowed to provide one and I think any company that does not allow clear communication like that is pretty shady.

If the service was better, I would warn everyone to just be careful, but since the service is actually pretty crappy, I warn all to just stay away!

(If you feel like the membership notice was clear in your case, you are lucky, they may have changed their sign-up page).

Thumbnail of user georginaf16
Texas
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

I believe some of the information especially under charges is incorrect. And that is not right to have wrong info o. Someone. How about is it it that this information is collected

Thumbnail of user jennyd315
Tennessee
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

My sister has been arrested multiple times and so have others I looked up but it shows none of it. My sister is currently in jail and it doesn't show it.

Reason I chose this business:

Trying to find my sister

Thumbnail of user candyc59
Michigan
1 review
0 helpful votes
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November 17th, 2019
Verified purchase

I keep trying to enter another name and I'm not able to access anything but you sure want my money you want me to put my credit card in a second time and I'm not doing it I'm already a member and I bet in once but I can't get back in a second time

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user michaelm6279
Pennsylvania
1 review
0 helpful votes
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February 28th, 2021
Verified purchase

Some information is inaccurate... Too much info is incorrect. Was wondering if this is due to information that is not up to date or just a terrible mistake?

Thumbnail of user denniss489
Texas
1 review
0 helpful votes
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February 15th, 2020
Verified purchase

You show no data available for my driving record which I find unusual since it is a matter of public record, however my arrest record is readily available...

Reason I chose this business:

I originally signed up to see my driving record, which what your advertisement showed was available online... hmmmm.
I'm starting a new job & was curious as to what it shows.

Thumbnail of user maryb5254
Delaware
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

Criminal background checks are incomplete because I know the criminal background of a person I searched and it was not reported - this person committed murder.

Reason I chose this business:

Cheapest way to obtain a phone number for someone I wanted to reach.

Thumbnail of user starlened
Kentucky
2 reviews
0 helpful votes
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March 7th, 2022
Verified purchase

Find it very easy to use but a lot of the information is incorrect on these people because I know in one of these people I looked up with myself is very incorrect

Thumbnail of user kristalr22
Pennsylvania
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Its not at all 100% accurate. There is a lot of information missing and it's not fair seeings as we're paying for these services to be up to date and correct.

Thumbnail of user brendab549
Michigan
1 review
0 helpful votes
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January 15th, 2020
Verified purchase

Looking for all charges. I ok now he had a charge for 1 prior mistaminier charge that you dont have listed. He on his 2nd duo with assault charges that will be charged in the next day or two.

Reason I chose this business:

Wanted to see if his assault charges were dropped.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user helenr201
Texas
2 reviews
0 helpful votes
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February 20th, 2020
Verified purchase

Your record on a past boyfriend aren't current. They can be found in a general internet search for free. MY record has convictions that aren't mine but appear under my name.

Reason I chose this business:

To check my record. Curiosity.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jessicaw2233
Louisiana
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

It has personal details that are correct but also some that are incorrect, like possible associations. It also doesn't show criminal records that are real.

Reason I chose this business:

It was cost effective and I wanted to see what was on my record.

Thumbnail of user michaelw1584
Kentucky
1 review
0 helpful votes
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November 13th, 2019
Verified purchase

I will be contacting the better business bureau and my bank to stop payment. I have cancelled my subscription twice to ensure that it was cancelled and I was still charged for the subscription.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user louisn69
Pennsylvania
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

The app's good but the information you give some of it's wrong, not much very little. Some of the information is not even close to being up to date either..

Thumbnail of user jenniferw3684
Virginia
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Does not show any cars registered or previously registered to person

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your feedback.

Thumbnail of user pamelag546
Ohio
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Finding information i have wanted to know about prior landlords and people that I had hearsay & wanted to have the facts and truth to back up the story and information on

Thumbnail of user jonw646
Georgia
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Its subpar at best. I know with absolute certainty that it is inaccurate and no where near inclusive of items that are found with quick search on Google. And If I have to search for those things manually what is the point of having your failure of a service. It also begs to question how you intend to reconcile the fact that People are paying for a service in which you have dropped the ball in every way imaginable. You are lacking records, reports, details, and other information that you advertise yet lack. This system of yours is disgusting, it is theft and false advertising. I would gladly promote any of your competitors due to your high success rate of being the greatest failure in reporting. It has been a waste of the money I invested in your company. It has been a waste of time And money I lost while trying to use your pathetic, lackluster, disgusting terrible, disasterous monumentally flawed system. Time which I will never get back. Time in which I was ripped of in me trying this failed fake service you cheat people with. It is the worst service in the market. It is trash and I would offer zero or negative stars if possible.

Reason I chose this business:

Clearly It was a mistake. I had or still have rather, a hneed for a system to provide a detailed report of information collected about individuals such as phone numbers, associates, addresses, family, work history and criminal back ground info. Your "Public Info Services" could not produce anywhere near up to date or remotely accurate results. So I chose it because I obviously wanted to waste my time and money on a garbage a** system that doesn't work. You succeeded on that part, and that was fully intended with the sarcastic disdain in which i meant it. Your system sucks terribly and should be placed in a dumpster and set on fire.

Thumbnail of user amyf1130
Florida
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

I click on the person I want report on he is 24 when it comes up the age of the person that comes up is 52. That is the person's father I don't want his report I need the son's report

Reason I chose this business:

It was offered through the Mt. Dora police web site

Thumbnail of user sonjad66
South Carolina
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

No real info other than tickets/charges. NoBody apparently has license,vehicle registrations, arrests,evictions etc. I mainly needed to see my own record including past addresses & evictions.

Reason I chose this business:

Look up my own records concerning evictions & credit info

Thumbnail of user aprilb456
North Carolina
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

This is a real.attempt.to stop signing my certificate of marriage.stopped.alot.of my family from harm I place Albert carl where my siblings went to stop past pain from the betty langley

Reason I chose this business:

From a survivor toward being able to keep a blind no oriented guy that tore legs when carried in my stomach yes. I am fighting as hard as I can

Thumbnail of user jessakap
Washington
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

Outdated info that was all hyped up for y'all to just squeeze some money from someone who is seriously stressed and skeptical of a potentially dangerous man.

Reason I chose this business:

Outdated info that was all hyped up for y'all to just squeeze some money from someone who is seriously stressed and skeptical of a potentially dangerous man.

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Jessaka,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

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Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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