• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.8%
Positive
413
Neutral
74
Negative
65
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,739)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user andreac320
Georgia
1 review
0 helpful votes
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September 16th, 2019
Verified purchase

Found most of what I was looking for and was surprised to see some things on my record. This comes in handy when you need quick information.

Thumbnail of user jamiar2
Florida
2 reviews
0 helpful votes
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February 28th, 2023
Verified purchase

Give so much information about someone or yourself it's scary how people can get your information from the internet just for a dollar

Thumbnail of user karenw3082
Iowa
1 review
1 helpful vote
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January 26th, 2023
Verified purchase

This site will help me find some relatives and friends that I have lost contact with. That is an invaluable service. Thank you!

Reason I chose this business:

Unfortunately I thought I was going to have to cancel due to financial stresses but the reduced rate will let me keep it. Thank you!

Thumbnail of user dorism298
Texas
1 review
0 helpful votes
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March 5th, 2022
Verified purchase

I am learning so much about myself and my family, however some of the information about me is wrong but mostly correct.

Reason I chose this business:

It was the only one that has a very reasonable price to start with

Thumbnail of user danielp2134
Nevada
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

It's a great tool to find out what type of people my kids are subjected to while at their friends houses

Reason I chose this business:

It's the first background service I found

Thumbnail of user randym953
California
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

A lot of incorrect information. People who have passed away are listed as living! How is that possible. Many incorrect addresses.

Thumbnail of user wendyt463
California
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

I love this site! It's has the most accurate information I've come across so far. I would recommend it to everyone!

Thumbnail of user thomasf1340
Georgia
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Your system is combing me and my dad because I am a Jr. Also there should be a middle initial option.

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Thomas,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user georgef740
North Carolina
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

I expected a more detailed report but it is worth what I am paying per month. Just web surfing and bored.

Reason I chose this business:

See above box.

Thumbnail of user davidf1337
Colorado
2 reviews
0 helpful votes
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December 28th, 2019
Verified purchase

I was wanting to make sure my driver license was good but it really does not state that in the report

Reason I chose this business:

To check records on my wife and myself

Thumbnail of user jasonr524
Minnesota
1 review
0 helpful votes
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February 1st, 2020
Verified purchase

I want to do a background check on someone in a different country. This site does me no good for that.

Reason I chose this business:

Someone told me about it

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user davide641
North Carolina
1 review
0 helpful votes
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January 11th, 2020
Verified purchase

The information that I paid for is not even close to being correct! You can get more information from public websites.

Reason I chose this business:

To follow up on known criminal record of someone.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user shelbys179
Mississippi
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

It's an amazing reference and does a great job of making sure you have the right person. Wish I could afford the monthly, I'd never get rid of it!

Thumbnail of user amyt968
Missouri
1 review
0 helpful votes
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August 5th, 2021
Verified purchase

Information is not super up to date. I did a search for myself and they have me listed as residing at an address I haven't lived at since 2012.

Reason I chose this business:

Because it was at the top of the list when I searched google for free access to public information.

Thumbnail of user paulc2734
Kentucky
1 review
1 helpful vote
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July 17th, 2022
Verified purchase

What is the point of paying this just so you can see no reason for arrest or pictures to know you got the right person. Not very updated information.

Reason I chose this business:

To look up a few people i am concerned about

Thumbnail of user conniev173
California
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

It's a great web site been to many and this one is great thanks

Reason I chose this business:

Just seen it on the web and I’ve. Tried a lot and this one is real good all are not to accurate but it’s a good one

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

Thank you for the 5-star review.

Thumbnail of user michaelf3257
Texas
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

By far the best background check that I have never used and the interface is so easy it's just great

Reason I chose this business:

I just googled reverse phone lookup and I don't know... Just press the particular service and there you guys were and now I use y'all exclusively

Thumbnail of user deeb409
California
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

I find most of the information I'm searching for and it's in more detail than other information services I've used.

Reason I chose this business:

I have a paid subscription to this service.

Thumbnail of user jerryh312
Oklahoma
1 review
0 helpful votes
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January 3rd, 2020
Verified purchase

Somewhat dissatisfied on the lack of info and time it went back not that far the information was very minimal

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user traceyb144
Florida
1 review
0 helpful votes
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December 30th, 2019
Verified purchase

I am finding plenty of errors in your reports. I do not find this a trustworthy site for background checks.

Reason I chose this business:

I was going to use truthfinder instead but I wanted to see if I could get a background report for less money.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lizzies30
North Carolina
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Love it. I really am happy to know I can feel safe by looking into someone before interacting with them

Reason I chose this business:

Too look up a potential spouse

Thumbnail of user rened59
California
4 reviews
0 helpful votes
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July 5th, 2022
Verified purchase

No arrest records. I need those and I know they exist. This is the same as every other service. Cancel

Thumbnail of user anitas479
Arkansas
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

So far so good! Although one person I'm searching I KNOW has. A criminal record, but it's not showing up?

Reason I chose this business:

Look up myself

Thumbnail of user lorenw29
California
1 review
0 helpful votes
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October 3rd, 2019
Verified purchase

Lots of information to be found, but I'm also curious as to how often the site is updated, and from what I can tell not often at all.

Thumbnail of user kailam30
Texas
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

May not have all info correct or all there but most is accurate and interesting to learn about people

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From the business

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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