• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.8%
Positive
413
Neutral
74
Negative
65
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,737)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user jinnyj14
Florida
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Your information is not up to date. A friend moved last January to another part of the state and her old address is the only one showing.

A neighbor passed away in July, 2024, and it does not show him as deceased.

Thumbnail of user melanies1555
California
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Some things are outdated or certain that a few things are not listed at all either can be a mistake or misprint still overall has helped me to find more indepth info for what I was looking for I did find out that my family in search is not deceased giving me more hope to find at least where to look next thank you for this service

Reason I chose this business:

Looking for my brother which has been missing 6 years now thank you

Thumbnail of user davidm16256
Texas
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Not accurate criminal records. I know for a fact that 1 person who I searched has an extensive criminal record and your site says no criminal records found for the individual

Reason I chose this business:

Thought I would get ACCURATE information but I was mistaken

Thumbnail of user rogerj998
Arizona
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

It's great other than being forced to rate my experience and apparently requiring 50 characters... just let me use the site, stop being so needy

Thumbnail of user susang5682
Washington
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

I would give 5 stars but just recent, I get a pop up message saying some like my browser ain't compatible with the site anymore.

Reason I chose this business:

Look up and address.

Thumbnail of user sarahf2721
Washington
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Thank you, doing a background check for a new person coming into the family, she hasn't been trustworthy so far si we are double checking.

Reason I chose this business:

Background check

Thumbnail of user tinaw1490
Georgia
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

Awesome ok it's helpful I'm enjoying it this far I really am it's useful to people searching for family

Reason I chose this business:

To find my parents

Thumbnail of user saram1799
Louisiana
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

My age is wrong and so are the few people I've looked up. There is no current additional information

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Thumbnail of user bobbyl304
Texas
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Some information is false in your site. Last names and middle names are off. I personally no some of these people you've listed incorrectly

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Thumbnail of user deborac84
Virginia
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Alot of errors. Many errors. Showing traffic tickets for spouse when they belong to his son! We never had a foreclosure which this report shows one.

Reason I chose this business:

I really don't know

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Thumbnail of user kevinm5076
Oregon
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I can't find the person I'm looking for and don't think it should be so hard when I can find their relatives

Reason I chose this business:

Thought I tried it before with same results unable to find a human.

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Thumbnail of user gabet35
Washington
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I would like a refund and cancel my membership. The information in the previous reports are not correct and missing so much information

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. We were able to locate an account and it appears as though your account was cancelled and never charged more than the trial fee. Please give us a call at 800-617-3169 to resolve this matter.

Thumbnail of user alejandrar186
California
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Doesn't show me really anything wanted to see if my own information which doesn't really provide any detail

Thumbnail of user jorettam1
Tennessee
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Good so far. Easy to use. For 1$ its worth it. Found things I had forgotten. Having that history is kind of nice.

Reason I chose this business:

Just checking

Thumbnail of user annaa1395
Tennessee
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Missing ALOT of information. I looked up a person I know has a very lengthy criminal record and only 1 thing showed. Very disappointed.

Reason I chose this business:

Information

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Thumbnail of user lynnetter59
Alabama
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

On one search it didn't pull the criminal records that I know are there and I was looking for.

Reason I chose this business:

Looking for criminal records

Thumbnail of user maryy1419
Missouri
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Good info not sure if I am current information or not. It is a start for me

Reason I chose this business:

Looking for current address and phone numbers

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.

Thumbnail of user frankh1467
Oklahoma
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I find it helpful with plenty of information, but some information isn't up to date.

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.

Thumbnail of user trevors439
Texas
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Nice app and tool to use at your finger tips I believe they cover the bases and basics

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

Thank you for the feedback.

Thumbnail of user barbaram3043
Georgia
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

A lot of incorrect information. Looked myself up and most of it was wrong

Reason I chose this business:

Looking for an old friend

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Thumbnail of user kimberlyw2563
Florida
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The information is not up to date. There is important information missing from a profile when I looked up a relative's profile just for comparison.

Reason I chose this business:

I'm looking for a friend.

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.

Thumbnail of user rebeccar3103
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I want to know marriage certificates and divorce and it doesn't show that.

Thumbnail of user annettec589
Missouri
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

I found a lot of inaccurate info. On myself and kids, which leaves me questioning info on others.

Reason I chose this business:

Checking in relatives and friends

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.

Thumbnail of user robertg8679
California
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Really good experience I found exactly what I was looking for it was easy to navigate

Thumbnail of user marissag211
California
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Loves it! So insightful and helpful when it comes to research

Reason I chose this business:

Always woll

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Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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