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Public Info Services has a rating of 4.1 stars from 5,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able
None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous
Cheryl Henry is in fulton county jail. Salem Arkansas. You didn't have this in report or this charge
To see if cheryl Henry was put down she's in jail and find out her charges
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Your database is flawed because I put a searching for my nephew Aaron Anthony Barbee who has multiple arrest records warrants and Strikes and is in prison and your website says that he has nothing
To check on friends and family
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It's ok but could have more info on how many arrest arrests have been made and more information on some family members
Experience is great I found a lot of messages and backgrounds of any of the people I wanted to search thank you
Lots information
Was happy with the product so far and customer service was good looking forward to see the long term results and accuracy.
Your plan is a very expensive monthly rate they worked with me and satisfied a rate at a lower amount. Thank you
I've been trying to prove some strange things happen to me and this helped me look "not so silly" to my husband!
I'm searching into my family tree and these reports are decent thorough to help me find missing links in my family tree
Family search
I really like this website I found out alot of things I didn't know about certain people close to me. Thank you
Your information is WRONG! You don't by any means have all the information! Its actually just horrible all the way around
I THOUGHT the reports would be complete and accurate! I was so very wrong!
Information isn't updated regularly or quickly. I have found Information on a person that I have marked faster than this site
It was a cheap deal and I wanted to see what information was located
After calling to cancel it was a pleasure to be able to continue my membership for a significantly reduced monthly charge.
This is a very good site. The app is easy to use and there's plenty of information. All around good app.
It's the only one I use.
Not all information is correct or up to date. My sisters age is mine and my age is set for my sister with a different birth month.
I wanted no hassle accurate information
Your info isn't up to date!
Most of the info that I needed is out dated. I have more info then your site does.
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was not able to find what I was looking for, and all of the information that I did find was at least 7+ years outdated. None of it was useful.
There is a warrant on my brother and nothing is showing up What did I pay for Nothing I did not already know and my Ex husband was arrested AND THATS NOT ON HERE REALLY!
I needed to find facts on a few people for peace of mind and now I am freaking out more thanks for nothing
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
There is no valid info to obtain. Just old addresses, old phone numbers and no updated info about criminal history
First result in google search
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Well so far is been great everything that I been looking for even my self is magnificat and so easy.
Lots of good info, and the price is reasonable. You can search as much as you want, and save people, if you want to keep track.
I’ve used it in the past and I love the website.
So far I find your reports highly incomplete and somewhat inaccurate for all reports mainly incomplete
To locate friends and relatives as well as *arrests and convictions (*highly incomplete)
So far it's everything they say it is I'd so say anyone looking for info on anyone this is the place to get it all.
I didn't but I like it now.
I was expecting a lot more information but it's the bare minimum
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Pretty good but most of the information on me is incorrect it will some information on a couple other people is incorrect.
Gain trust and grow your business with customer reviews.
Dear Gabriela,
At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The Public Information Services Support Team
"Protect What Matters Most"