• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.9%
Positive
415
Neutral
74
Negative
65
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,741)

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arrest records (29)
Thumbnail of user michaels6231
Texas
1 review
0 helpful votes
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April 13th, 2021
Verified purchase

I love this site. It's really nice to know about who your around in work or personal life. Very detailed reports on everyone I've looked up.

Reason I chose this business:

It was the first one on the list of sites in my Google search.

Thumbnail of user kimberlyl1186
Florida
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Shows some things but other sections have no information whatsoever. Maybe can only get with payed upgrade.

Thumbnail of user christophert771
Maine
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

This app is b******* and don't have all the information you need f****** waste of money that's my feedback

Thumbnail of user calvina59
California
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Wish you could look up people with other means like a phone number or whatever but seems pretty thorough otherwise

Thumbnail of user christyd165
Idaho
1 review
0 helpful votes
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September 28th, 2021
Verified purchase

Most information is either missing, incorrect or contains info on someone with the same name from another state.

Thumbnail of user karolb36
Nevada
1 review
0 helpful votes
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November 22nd, 2019
Verified purchase

Upset when went to cancel. Was offered same service for fraction of original cost. But overall very informative.

Thumbnail of user tikaw1
Tennessee
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

Public records doesn't tell me if he was ever married or divorced. Nor what social media sites they have

Thumbnail of user marilynk84
North Carolina
1 review
0 helpful votes
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December 17th, 2019
Verified purchase

This report is truly accurate & to the point, it even pulls up dead relatives as though they are alive

Reason I chose this business:

Renewing lisence, was hoping to get updates on driving record

Thumbnail of user melissar978
Michigan
1 review
0 helpful votes
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May 23rd, 2021
Verified purchase

Person I did background report on was listed as having no active warrants when she does have one. Disappointed.

Thumbnail of user kayleem21
California
1 review
0 helpful votes
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April 4th, 2020

Its ok... could be better... wasted my time and money. Couldnt find person i was looking for. Dumb app

Thumbnail of user paulettew24
Georgia
1 review
0 helpful votes
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February 20th, 2020
Verified purchase

I was able to find information about a person before him starting work with our company on his background.

Reason I chose this business:

I didn't my sister did she use my credit card to look up a claim of her. But I like the information that was giving to me. I think after my six months. I will call back to stay on board.

Thumbnail of user hughs68
California
1 review
0 helpful votes
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February 15th, 2020
Verified purchase

I don't use it very often & would rather have the option of paying a flat fee per report for non frequent users

Reason I chose this business:

I’m a member

Thumbnail of user anthonym782
Washington
1 review
0 helpful votes
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March 15th, 2020
Verified purchase

I don't know how to use this program. Example, why does every category have a first and last name box?

Reason I chose this business:

I though there would more detailed info.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user patrishac1
California
1 review
0 helpful votes
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June 12th, 2021
Verified purchase

Wish it was more accurate. And also you should add references as to where the information came from.

Thumbnail of user chadm248
Texas
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Much of the information is incorrect and repetitive making it seem ike there are more items being reported.

Reason I chose this business:

I was mislead that this site had correct information.

Thumbnail of user cassandran82
Kansas
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

The information is not accurate or up-to-date... And it's incomplete in most categories very disappointed

Reason I chose this business:

Needed some information on myself and nothing was up-to-date not even close

Thumbnail of user roxannem205
Tennessee
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

This app is way more informative than been verified or truthfinder. But not accurate in a lot of areas.

Reason I chose this business:

I was looking for my deceased child's vehicle registration.

Thumbnail of user stevenc396
North Carolina
1 review
0 helpful votes
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June 30th, 2019
Verified purchase

Told me all i needed and more. Very satisfied with this service. I can monitor and wven keep my kids safe

Thumbnail of user maryr126
Mississippi
1 review
0 helpful votes
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March 21st, 2020
Verified purchase

Information on Mary Ann Rogers is incorrect * have never lived in Texas and have not been arrested for prostitution ever

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user doll.i.ed
California
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

I'm not sure yet seems like what I was looking for I haven't found yet idk looking to see criminal records on myself mostly for school application

Thumbnail of user rachelw637
Michigan
1 review
0 helpful votes
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November 21st, 2021
Verified purchase

I have a Charge that is not showing up with in the last 6 years from shiawassee county Michigan why is that, it is the most recent?

Reason I chose this business:

To check my own records and you do not have them right or up to date.

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Rachel Wilson-Sveda,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user charlesj1388
Ohio
1 review
0 helpful votes
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January 24th, 2024
Verified purchase
Reason I chose this business:

Looking for docket number

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your feedback; we hope your rating reflects an overall positive experience.

Thumbnail of user georgianaj2
Arizona
1 review
0 helpful votes
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November 6th, 2019
Verified purchase

I felt the staff member really helped me, didnt pressure me to stay with the program but offer a solution to my problem.

Thumbnail of user saras570
Washington
1 review
0 helpful votes
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December 5th, 2019
Verified purchase
• Updated review

So far my time has been well spent here, where most other sites simular to yous seem to waste my time, & money.

Value
Quality
So far my time has been well spent here, where most...
December 5th, 2019
Verified purchase
• Previous review

So far my time has been well spent here, where most other sites simular to yous seem to waste my time, & money.

Reason I chose this business:

I just went to the first ad that popped up while trying to look up to see if my boyfriend has a warrant or not

Thumbnail of user saran386
Oregon
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

It's frustrating when it navigates me back to the page that shows how many reports I've pulled, when I only wanted to go back a page.

Reason I chose this business:

To look at my own background and that of my ex who owes child support and is hiding.

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Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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