• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.9%
Positive
415
Neutral
74
Negative
65
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,741)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user robink577
Washington
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

You don't have me listed as my married name Robin Kelley, you have it listed as Robin Wager that's been over 15 years ago
Can't find Arron Ray Kelley but all his relatives are here

Reason I chose this business:

Just was 1st one on list

Thumbnail of user darnells45
South Carolina
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Love it l, pointed me in the right direction and showed me what I was looking for

Reason I chose this business:

Needed some information

Thumbnail of user emmanuels44
California
1 review
0 helpful votes
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March 9th, 2020
Verified purchase

I ran my own background check and the information was not correct and their is information missing. I am highly dissapointed

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user chadwickr17
Kentucky
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

Seems to work fine I just have a problem when it says unspecified or with the fact that nobody seems to have a licsense

Reason I chose this business:

Referred by s friend

Thumbnail of user jenniferb1937
Pennsylvania
1 review
0 helpful votes
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November 16th, 2020
Verified purchase

Some untrue information and some not accurate or updated. Like certifications and things licenses etc. Overall GREAT!

Thumbnail of user jene28
Massachusetts
1 review
0 helpful votes
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January 7th, 2020
Verified purchase

Current address is not only false information but was never her address current address is 12 forest Ave ext Apt 2 Plymouth Ma ******* before that was Middleboro ma

Thumbnail of user briannac56
Pennsylvania
1 review
0 helpful votes
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November 23rd, 2019
Verified purchase

Doesnt have the extensive information access i was looking for. So no it didn't provide the experience i was needing.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user annikac15
California
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Love this I found out stuff about myself I didn't know was so easy for people to find. Thank u

Reason I chose this business:

I was interested in what I could find out about myself and neighbors and my boyfriend. Thank u so much

Thumbnail of user craigp615
Ohio
1 review
0 helpful votes
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January 28th, 2024
Verified purchase

Doesn't give any information other than an address and age

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We are sorry to hear this feedback; we report on all information we have available. Please call us at 1-800-617-3169 in order to resolve this situation to you satisfaction.
Thank you

Thumbnail of user jamesw1796
Ohio
1 review
0 helpful votes
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February 14th, 2020
Verified purchase

While the report was bout the right person, the information was missing or incorrect. I got nothing that I ne3ded or could use.

Reason I chose this business:

I was looking up my O. L. record.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user nekitas
California
1 review
0 helpful votes
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March 31st, 2021
Verified purchase

So far it's pretty good, my biggest complaint us alot of the information is not true, updated an correct

Reason I chose this business:

To look someone up

Thumbnail of user anthonym2104
Illinois
1 review
1 helpful vote
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March 23rd, 2022
Verified purchase

Address wrong for kelly blanton-miles my Wife. 15 Hampshire court apt #8 Hamilton, oh *******. Addresses are two to 4 yrs out of date.

Reason I chose this business:

Because they miss lead us said their was some bad stuff on her report. Not all her info. We knew more than ur site did. Old info iS not a back ground report I see a lot of things that is mot even close. Missing a lot of basic tjhings. People seekers are the best I've seen so far. The address u guys have and phone # is 4 yrs old.

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Anthony,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user shardep
Illinois
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

Much of the information Has been incorrect or outdated. This is only worth $1 month to be quite honesr

Thumbnail of user kimberlyt147
North Carolina
1 review
0 helpful votes
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January 11th, 2020
Verified purchase

Only reason I gave a 2 star rating is bc the info like address, phone number and email are not current. At least 8years old.

Reason I chose this business:

Just knew it would be able to provide or have current info.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user barryb865
South Carolina
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

Not getting matches on some, and old info, yes, new is missing a lot

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your review; we report on all information we have available. Please call us at 1-800-617-3169 in order to resolve this situation to you satisfaction.
Thank you

Thumbnail of user rosalitas
Oklahoma
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

I wish I knew if it is really the person I'm looking for & how do I find out if they are married or have been married?

Thumbnail of user jorgee37
Texas
1 review
0 helpful votes
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October 30th, 2019
Verified purchase

After I call got big rebate discount, can't believe I like it too much gracias x el descuento voy ha tratar de usarla para el background check

Thumbnail of user cobyt4
North Carolina
2 reviews
0 helpful votes
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September 12th, 2023
Verified purchase

Good results, though some info. Not in your databases, & I was disappointed I couldn't find anything under MY OWN Name.

Reason I chose this business:

Quick and easy

Thumbnail of user carolynn53
Ohio
1 review
0 helpful votes
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September 9th, 2019
Verified purchase

It was okay and worked well, but last time I tryed searching for a couple names, it wouldn't even search. I tryed logging out and still not working.

Thumbnail of user justinb1268
Idaho
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

Found some info I DEFINITELY wasn't expecting! It's cheap, works good, and easy to use. Worth the small amount I paid

Reason I chose this business:

Trying to find if I had any tickets on my MVR that I had forgotten if I had any.

Thumbnail of user deloresb109
Illinois
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

When I receive a email saying that there is new information on someone I'm monitoring I don't notice any new information

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Delores,

Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

In case you weren’t aware, Public Information Services is the internet’s most complete background check service making it fast, easy and safe for people to find and learn the truth about anyone. We aggregate billions of public records into a single, easy to use interface and manage this information with cutting edge technology.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.

You can also run targeted searches to find out if there are sex offenders living near your loved ones. You can create a 5 mile protection zone around your home, empowering you to monitor sex offender activity in your neighborhood and up to 3 other locations anywhere in the country where your family or loved ones spend time. We then send immediate email alerts when a new sex offender registers within any of your monitoring zones.

We look forward to helping you protect your family with our service and our benefits.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user cds11
Missouri
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

I personally don't think that I have a need for using this app anymore because I have found what I wanted to find.

Thumbnail of user justiceh19
Ohio
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase

Very resourceful and honestly mind blowing, I just so happened to stumble across this and I'm thrilled I did so

Reason I chose this business:

To look up myself and family members and grade school friends

Thumbnail of user johng1631
California
1 review
0 helpful votes
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September 30th, 2019
Verified purchase

Good service did everything I needed it to do, I will use it again provided a good amount of information,, I

Thumbnail of user bianf
Texas
2 reviews
1 helpful vote
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March 7th, 2022
Verified purchase

My daughter moved to Oregon years ago it doesn't link her Texas address to her Oregon address & license

Reason I chose this business:

It help me remember poeple

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Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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