• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.9%
Positive
415
Neutral
74
Negative
65
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,741)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user maryb3892
Kentucky
0 reviews
0 helpful votes
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January 17th, 2022
Verified purchase

It's ok but I'm looking up people that I know have warrants and it's saying they don't

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Mary

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user feliciah225
Alabama
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Easy to navigate. However I can't find info on date of death of people listed as deceased.

Thumbnail of user susans185
Florida
1 review
0 helpful votes
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February 4th, 2021
Verified purchase

Everything you provide, you do very well. There is just a lot more that could be provided.

Thumbnail of user lanak34
California
2 reviews
0 helpful votes
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March 27th, 2022
Verified purchase

Don't interrupt mine trial membership for a rating ask me when I cancel or forget to cancel

Reason I chose this business:

My search engine duped me into thinking that this was a free public info service

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Lana,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user aragonb
Texas
1 review
0 helpful votes
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November 8th, 2019
Verified purchase

Info is far from accurate, missing a lot of information. Found much better info on another site.

Reason I chose this business:

Warrant search

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user marcelenes1
Arizona
1 review
0 helpful votes
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November 21st, 2019
Verified purchase

I know he just bought a new home in San Antonio but it isn't in the report.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tiffanyr321
Alabama
1 review
0 helpful votes
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March 18th, 2021
Verified purchase

It's quick easy and accurate and I really found it to be extremely useful with updated information.

Thumbnail of user kurtb111
California
1 review
0 helpful votes
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January 8th, 2020
Verified purchase

I'm trying to find my divorce judgement as that is apparent public record. I cannot find anything.

Reason I chose this business:

I'm trying to find my divorce judgement as that is apparent public record. I cannot find anything.

Thumbnail of user averyd19
Illinois
1 review
0 helpful votes
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March 1st, 2020
Verified purchase

I know I have been arrested before, but this doesn't show any arrest record or criminal charges

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user cynthiaa663
Illinois
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

I have found everything easy, and it is great to learn and know who your friends are.

Thumbnail of user bonitar43
Washington
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Search is not easy. Birthday options not available to filter searching

Reason I chose this business:

To see if it's any better

Thumbnail of user ronniew351
Virginia
1 review
0 helpful votes
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December 16th, 2023
Verified purchase

You find the right person but don't really have any info

Thumbnail of user catherinet122
Florida
1 review
0 helpful votes
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December 28th, 2019
Verified purchase

You have some of my daughter stuff on me. Like arest, and licenses. That I have seen so Fargo.

Reason I chose this business:

To see what all you have in my records

Thumbnail of user ivyc96
Montana
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

There is some information missing, things i KNOW should be listed so not a whole lot of help for my current requests

Reason I chose this business:

$1 unlimited report trial period

Thumbnail of user jds64
North Carolina
1 review
0 helpful votes
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December 11th, 2023
Verified purchase
Thumbnail of user elizabetha1941
Georgia
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

SCORE! I FOUND EXACTLY WHAT I NEEDED 1ST TRY! NOW, THE LEADS I'VE GOTTEN WILL SAVE THE ROOF OVER MY HEAD! DIRTY LANDLORD!

Reason I chose this business:

Evil, drug addict neighbors! Bam! 12 trafficking arrests, METH, cocaine! Thank you! They're SCARY!

Thumbnail of user marym1842
Tennessee
1 review
0 helpful votes
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December 11th, 2019
Verified purchase

I give it a 5 but some is not my address dont know where some of these places are but over all good

Reason I chose this business:

Need to find my old address hope this work

Thumbnail of user davidg6546
Indiana
1 review
0 helpful votes
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December 17th, 2023
Verified purchase

Not 100% accurate or really even close but does have a lot of info that is as well

Reason I chose this business:

Just trying it out

Thumbnail of user michelleg2363
Tennessee
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

It doesn't look extensive into the warrant for people or cover in detail about the person

Reason I chose this business:

Looking for my current status

Thumbnail of user alisonc222
Colorado
1 review
0 helpful votes
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December 23rd, 2021
Verified purchase

Criminal histories are not complete, which is what I wanted. However, people are easy to find.

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Alison

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user jacquelineh579
California
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase

This has had the most accurate and current of all the others so it's my favorite

Reason I chose this business:

Trying to find family and check up on the people my adult children are dating

Thumbnail of user glendat53
New Jersey
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

Awesome - I am able to perform background checks on all of my employees and potential employees.

Thumbnail of user eleanoro21
South Carolina
2 reviews
0 helpful votes
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November 23rd, 2020
Verified purchase

How long does it Take for someone being arrested before you show it on your site

Thumbnail of user charlesy490
Illinois
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Good to know things before letting people in my home or around my children. Excellent service

Thumbnail of user sharolynj
Hawaii
1 review
0 helpful votes
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January 28th, 2022
Verified purchase

Sam who helped me today was awesome. Pleasant personality. Grateful to him. Give him a raise

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Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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