• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.8%
Positive
415
Neutral
74
Negative
66
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,742)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user sandrah2625
North Carolina
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

There are people and numbers and emails on my profile that I don't know.

Reason I chose this business:

I needed to find someone who lost a 50th wedding anniversary vcr tape.

Thumbnail of user janetm2148
New York
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

You don't have pictures that's the most important part of my search that's disappointing

Thumbnail of user richardw1654
Virginia
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

No mugshots. Only reason I paid the dollar was to find my old mugshots

Thumbnail of user carmenm397
California
1 review
0 helpful votes
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May 28th, 2021
Verified purchase

Awesome app I appreciate it it has helped me a whole lot! Thank You!

Reason I chose this business:

Just crossed my search it has been very helpful!

Thumbnail of user conissc
Colorado
1 review
0 helpful votes
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October 30th, 2020
Verified purchase

Missing a lot of information on my own account. And incorrect information as well.

Thumbnail of user terrancep21
Pennsylvania
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase

I'm truly amazed there's so many false advertisements I'm glad I took a try

Reason I chose this business:

I saw advertisements on you tube. This man busting cheating girlfriend. With this service I gave a try I found things out people addresses that I would still be trying to get after 12 yrs.its a blessing

Thumbnail of user pamelam2307
Washington
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Records seem to be out of date. Should be done for 2022 and 2023

Thumbnail of user carla280
California
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

I like the price and it gives me the 5 people I'm looking for.

Reason I chose this business:

Previous member

Thumbnail of user herberts55
Florida
1 review
0 helpful votes
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December 29th, 2019
Verified purchase

This website cant even show a picture... fb has more information than this thing

Reason I chose this business:

Bc I thought you could help but infect i paid for services never rendered and if I can figure out how to take this fraudulent company down, I will along with 4 other ones

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user teresad164
Washington
1 review
0 helpful votes
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January 1st, 2020
Verified purchase

It's pretty good it's very useful. Think I will continue to use this site

Thumbnail of user edwardr484
California
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

So far I have no complaints I recommend this to all it's worth it

Reason I chose this business:

Not sure but it was a good choice

Thumbnail of user nicholasc948
New York
1 review
0 helpful votes
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Thumbnail of user amyt953
Kentucky
1 review
0 helpful votes
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July 26th, 2021
Verified purchase

I'm finding very little accurate information. Your reports are lacking a lot of information!

Thumbnail of user tracyl889
Kentucky
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

I've found out that people I've known for years are not what them seem

Thumbnail of user daleb386
Michigan
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

I like so fore that the way to get some things I can see

Reason I chose this business:

To know everything for Myself

Thumbnail of user dallasa32
Georgia
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

Ok Works good I need a damn phon for a situation of having to deal with

Thumbnail of user christinem2055
Oklahoma
1 review
0 helpful votes
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March 23rd, 2022
Verified purchase

I'm happy with your service I tried to get all the stars but the screan changed

Reason I chose this business:

To check my information

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Christine

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user zacharyb213
Massachusetts
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

Actually 100 percent on alot of what I've been looking up and recent up to date.

Thumbnail of user crystald302
Georgia
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

Made me cancel a first date with what I THOUGHT was a man to trust. THANK YOU! I am empowered and able to protect myself and family.

Reason I chose this business:

Checking on possible relationship material

Thumbnail of user ashleyp1333
New York
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

This app is absolutely Excellent and comes in handy when needed

Reason I chose this business:

Background check

Thumbnail of user jonathanb766
Florida
1 review
0 helpful votes
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October 27th, 2020
Verified purchase

Great dor checking to make sure the person you meet is not a danger to you or your family

Thumbnail of user randyh552
Texas
1 review
0 helpful votes
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January 23rd, 2022
Verified purchase

I can't find and photos of who I'm looking up and it feels like I'm just traveling in circles.

Reason I chose this business:

Trying to find my lost relatives.

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Randy,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The Public Information Services Support Team
“Protect What Matters Most”

Thumbnail of user darlener156
Virginia
1 review
0 helpful votes
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March 19th, 2021
Verified purchase

I think the search criteria should include the ability to use a person's suffix. I. e. Sr. Jr. III

Reason I chose this business:

There is a viable phone number to contact support persons if necessary.

Thumbnail of user lavonnew10
California
1 review
0 helpful votes
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July 17th, 2021
Verified purchase

I love it it helps with internet dating because you need to jo what you pulled off the web

Thumbnail of user vrijmatip
New York
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Some of the infos does not match but I am trying my best match with whatever infos comes up

Reason I chose this business:

Because it's affordable

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From the business

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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