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Public Info Services has a rating of 4.1 stars from 5,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able
None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous
I know this man has a criminal record and your website said that he didn't. This is a crock!
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Found correct person i looked for fast and easy, but not as up to date as I would like
Most reasonable
A lot of the information on here is incorrect. The inaccuracies are terrible.
Because I wanted to know my background as well as research other family backgrounds but I have learned a lot since being on here.
I'm not sure if it's showing as much as it could or what
First to pop up
It shows a criminal record for a family member that is completely incorrect.
Dear Marie,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Information Services Support Team
"Protect What Matters Most"
It's okay but it's need more up to date addresses and phone numbers
It appears to be adequate with respect to past addresses and arrest records
Dear Ken
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Information Services Support Team
"Protect What Matters Most"
Good job guys I like the service. Keep doing your best... best wishes..
Love it because it help me understand what going on behind close doors
Because I didn’t get a job and I know I don’t have a criminal background. The job stereotype me because I’m black smh
Seems like a lot of information is not correct or out of date.
Doing a scammer background check
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear James,
We are sorry to see you leave Public Information Services. Per your cancellation request your subscription has been cancelled effective immediately. We have also sent an automated email with complete account information to the email we have on file.
The Public Information Services Support Team
If you have any questions regarding our policies or your membership, please email us at support@PublicInfoServices.com or call us at 1-800-617-3169 and any of our helpful team members would be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible. Dear (customer name),
At SpyFly we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
Found access to things I needed. Without stressing to search! Will definitely recommend
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have done several searches and I do not find accurate arrest records
Fast, thorough access for screening applicants. I highly recommend for small business owners.
I am Kimberly Wolf & the address that y'all have I haven't lived there in 4 years
I was trying to see if my eviction cleared up
There is no useful information and some is outdated or have frequent omissions.
Verification on other information
Great site. Not scammers like all other sites. Found all information i needed.
Information not updated but I do like all the information that is provided
Easy to use. Little expensive for a monthly rate of 29.00 a month
I am surprised about criminal report on someone that I was involved with
Wanting to know truth
Not everything is accurate. I checked names of people that I know well
Finding an old friend
Dear Robert,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The Public Information Services Support Team
“Protect What Matters Most”
A lot of this information is already out there. Some info is outdated.
To protect my information.
The only issue is they don't have the marital status past or present
Pre- relationship investigation
It's not as comprehensive and detail orientated as I assumed it would be
Good it's good looking for my daughter who has been missing 2 yrs
Dear Vannessa,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Information Services Support Team
"Protect What Matters Most"
Gain trust and grow your business with customer reviews.
Dear Morganbabyy21@icloud.com,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Information Services Support Team
"Protect What Matters Most"