- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Public Info Services has a rating of 4.1 stars from 5,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able
None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous
Info not accurate. I have a criminal record and it doesn't show up
Helping me locate my children. And check potential spouses
It was affordable.
Not finding all info Will not give info on careers that would help me narrow down more accurately
Worked in the past accurately
I have a ton of charges on my record that NEVER happened! That could affect my job! Unreal!
So far it's pretty accurate I did myself and was really surprised how far back some info was
Ok so far I just started if you let me continue maybe I can give you more info
Only choice
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I know some of the people I have looked up have more charges and arrest then is shown
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It's good for the money they just need to update their records
I am not getting any results for Employment and other categories from there down.
Needed info fast.
It is good so far but no place to correct or report bad info to fix it
Self lookup
Not all is on here cause I know for fact that some of this is not true
To look up a warrant and jail time
Dear Marcy,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.
Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The Public Information Services Support Team
“Protect What Matters Most”
Its missing information like employment and doesn't have all relatives and such
I am pleased that I can see many different names so quickly.
Backgrounds
I have learned some things regarding people I thought were not true
It was convinced
Great I just wish I could view actual property deeds,wills,&or marriage license
Not everyone that you're looking for is on here for some reason
To look stuff up
Dear Perla
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Information Services Support Team
"Protect What Matters Most"
To much information is not showing up on people I've looked up.
Looking for someone
I wish there was an option to update info and remove info
You have been somewhat accurate, but need to have your records updated.
I would like to cancel my subscription without having to call anyone.
You guys have the best profiles on people
You have 20 arrest on my record I have never been arrested!
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I m disappointed I could not get my Brothers driver's licenses no.
It was the easiest one to get on.
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gain trust and grow your business with customer reviews.
Dear Robin,
At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender's office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The Public Information Services Support Team
"Protect What Matters Most"