• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.8%
Positive
415
Neutral
74
Negative
66
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,742)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user pattib127
Missouri
2 reviews
0 helpful votes
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December 24th, 2019
Verified purchase

This has really help me, in the bind he put me in. TY very much. Patti Bell

Reason I chose this business:

Just Googled

Thumbnail of user arlenef32
New York
1 review
1 helpful vote
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January 19th, 2020
Verified purchase
Reason I chose this business:

Curious to see if the infor who be curate. The personal inform was but nothing eles.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user vickeyc
Oregon
2 reviews
0 helpful votes
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January 13th, 2020
Verified purchase

Some of the information you provide in the reports is way outdated.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sonyat62
California
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Better then I thought a lot more accurate then any other site

Reason I chose this business:

Background on bf

Thumbnail of user patricias1956
Indiana
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

Great. What is a website for background check for someone in Nigeria

Reason I chose this business:

Searching information for People

Thumbnail of user kurtisl11
California
1 review
0 helpful votes
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December 3rd, 2020
Verified purchase

Very handy service to have I've found everyone that I've searched for.

Thumbnail of user lisab1215
Pennsylvania
2 reviews
0 helpful votes
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February 19th, 2020
Verified purchase

Looking for a police report for my address on December 21st 2019

Reason I chose this business:

I need a name off of the report Melvin?

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kime167
Indiana
1 review
0 helpful votes
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February 27th, 2020
Verified purchase

I KNOW OF INFRACTION THAT ARE 8 YEARS OLD NOT ON REPORT A LOT OF INFORMATION NOT ON REPORTS. WILL NOT BE WORTH KEEPING

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user marekom
Illinois
1 review
0 helpful votes
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January 16th, 2020
Verified purchase

It was ok. It tells me that I dont have a warrant..

Reason I chose this business:

To see if I had a warrant

Thumbnail of user juliea309
West Virginia
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

Not much info on anyone I searched. Most information is not listed

Reason I chose this business:

Being nibby

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user krystals127
Indiana
1 review
0 helpful votes
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February 18th, 2020
Verified purchase
Thumbnail of user marcyt27
Oklahoma
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Not all is on here cause I know for fact that some of this is not true

Reason I chose this business:

To look up a warrant and jail time

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Marcy,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.

Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.

We hope this addresses your concern. If you have any questions, please reply to this email or call us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The Public Information Services Support Team
“Protect What Matters Most”

Thumbnail of user ravenl21
California
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

Its missing information like employment and doesn't have all relatives and such

Thumbnail of user jamiec1041
North Carolina
1 review
0 helpful votes
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August 5th, 2022
Verified purchase
Reason I chose this business:

New information was sent to my email address.

Thumbnail of user janalynk
Pennsylvania
1 review
0 helpful votes
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May 10th, 2021
Verified purchase

I found a long lost friend and a family member. It's wonderful.

Reason I chose this business:

It was important to me to try to find my loved ones. The other sites I tried found nothing.

Thumbnail of user madalynneh1
Indiana
1 review
0 helpful votes
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October 26th, 2023
Verified purchase
Thumbnail of user donaldb1786
Alabama
2 reviews
0 helpful votes
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Thumbnail of user ericr419
Florida
1 review
0 helpful votes
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February 17th, 2020
Verified purchase

I don't know why I can't get my Discovery it would have been great to be able to have that

Thumbnail of user michellej751
Rhode Island
3 reviews
0 helpful votes
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September 25th, 2023
Verified purchase
Thumbnail of user cindyc1804
South Carolina
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

The information I am receiving is from fifteen to twenty years old.

Thumbnail of user directe4
California
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Just looking up my family thank you found out my mother has stuff in my name

Reason I chose this business:

Most because of my mom

Thumbnail of user peggyk172
New Mexico
1 review
0 helpful votes
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July 26th, 2021
Verified purchase

Looking for missing person and was hoping for more current info. Otherwise so far, so good

Reason I chose this business:

Looking for missing person

Thumbnail of user micheller927
Ohio
1 review
0 helpful votes
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October 2nd, 2020
Verified purchase

Been using for years! Affordable gets you what you need and keeps you up to date.

Thumbnail of user anitar272
Arizona
1 review
0 helpful votes
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October 11th, 2021
Verified purchase

All of the information is not correct on some of the people I have pulled up

Thumbnail of user edwardb422
North Carolina
1 review
0 helpful votes
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February 26th, 2020
Verified purchase

I am finding that known information (stuff I know is true) is not in your records

Reason I chose this business:

You can ask me for details of whats missing and maybe I can help make site better

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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From the business

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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