• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.8%
Positive
415
Neutral
74
Negative
66
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,742)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user tanyat263
Missouri
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

I like the format. So far, the information provided seems to be up to date.

Reason I chose this business:

Looking for a good, reliable source of information.

Thumbnail of user crystalg642
California
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

Mostly the information is correct to a certain extent the deaths need to be updated

Reason I chose this business:

Looking up what my exboyfriends charges warrents and arrests where for hes very violent and this is why i refuse to restart our relationship to abusive thank you for showing me the truth possiably saving my life good job

Thumbnail of user kiar13
California
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

I like it. I enjoy looking up people I know. Thank you for this site

Thumbnail of user leisaj12
Mississippi
1 review
0 helpful votes
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August 28th, 2021
Verified purchase

Isn't as easy to navigate as I thought and isn't terribly efficient but it's ok

Thumbnail of user heatherc306
California
2 reviews
0 helpful votes
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December 3rd, 2019
Verified purchase
• Updated review

Some of the information is not mine and some is false places I have lived

Service
Value
Quality
Information placement
November 20th, 2019
Verified purchase
• Previous review

Some of the information is not mine and some is false places I have lived

Value
Quality
Some of the information is not mine
November 20th, 2019
Verified purchase
• Previous review
Reason I chose this business:

To look up my criminal record

Thumbnail of user carmellal5
Illinois
2 reviews
1 helpful vote
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January 25th, 2020
Verified purchase

Current address is wrong and states i have a warrant that i do not have

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user stanleyt37
Washington
1 review
0 helpful votes
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January 17th, 2020
Verified purchase

Ran a check on myself it was really lagging behind on a lot of category's

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user carries566
Wisconsin
2 reviews
0 helpful votes
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August 23rd, 2023
Verified purchase
Reason I chose this business:

To see what information would be available

Thumbnail of user susanl1493
Florida
2 reviews
0 helpful votes
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October 7th, 2023
Verified purchase

It is missing important information that I signed up for in the first place

Reason I chose this business:

Looking for a warrant on someone and you don’t have it listed

Thumbnail of user allenl102
Missouri
1 review
0 helpful votes
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December 10th, 2019
Verified purchase

I know that I have had more charges than this. I need to know them and the dates

Reason I chose this business:

I got in trouble when I was young. But it shows nothing

Thumbnail of user jenkinsa12
California
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Love you guys
Wish I can see the driver's license and the the street were they were born

Thumbnail of user briana1543
Virginia
1 review
0 helpful votes
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Thumbnail of user angelaj1374
California
1 review
0 helpful votes
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Thumbnail of user lindac5181
Maryland
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

I. Haven't found no one with any criminal record. Know they had many

Reason I chose this business:

I am trying to find an estate. Probate court. But found something more interesting of a Pousher of properties.

Thumbnail of user shytezes
New York
1 review
0 helpful votes
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December 29th, 2020
Verified purchase

I used this to see what others can see about me but I can see there is not much information on me.

Thumbnail of user ericaw195
Pennsylvania
1 review
0 helpful votes
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March 22nd, 2021
Verified purchase

Doesn't show work history or where they work at or Owner of a vehicle

Reason I chose this business:

To get the real information

Thumbnail of user michellet1807
Virginia
2 reviews
0 helpful votes
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January 15th, 2023
Verified purchase

Pulled up my information and were things that were incorrect

Reason I chose this business:

Wanted to check on a relative

Thumbnail of user patriciaw1439
Georgia
1 review
0 helpful votes
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July 25th, 2021
Verified purchase
Reason I chose this business:

To look up a few relatives of mine

Thumbnail of user timc1070
Washington
1 review
0 helpful votes
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March 23rd, 2022
Verified purchase

Missing information and wrong information I am disappointed In the lack of relevant information

Reason I chose this business:

I have an account that cost little

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Tim

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user sheilad215
Texas
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

Good site to have available. Very helpful. Easy to use.

Thumbnail of user christyf101
Arizona
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Very thorough searches. I am very happy with this service.

Reason I chose this business:

I used to do PI work but no longer have access to Pacer. I wanted to see how well you searched. Great job!

Thumbnail of user jonathand606
Kansas
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Don't believe the accuracy nor the up-to-date. Good search speed

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Jonathan

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user marjeanc2
Ohio
1 review
0 helpful votes
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October 19th, 2021
Verified purchase
Reason I chose this business:

No particular reason.

Thumbnail of user michaelj1447
New York
1 review
0 helpful votes
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December 15th, 2020
Verified purchase

I would give it 5 starts but it doesn't have all the info I need but it has more than I had.

Reason I chose this business:

To find my old addresses

Thumbnail of user andrews1576
Missouri
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

Some info is missing and some phone numbers and addresses are listed multiple times

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Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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