• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.8%
Positive
415
Neutral
74
Negative
66
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,743)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user jessicas1646
Florida
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

Helpful info discovered... heartbreaking, but helpful.

Thumbnail of user janiel83
South Carolina
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

It's a excellent source to find out anything about someone.

Reason I chose this business:

I needed to find out if someone I know is driving my grandson around has driver license.

Thumbnail of user trevors355
Montana
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Excellent ap! I'm able to find old friends and reconnect.

Reason I chose this business:

To find friends that I lost contact with.

Thumbnail of user sandyg257
Georgia
1 review
0 helpful votes
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April 15th, 2021
Verified purchase

My record is all wrong. My husband record is all wrong

Thumbnail of user jackc470
Georgia
1 review
0 helpful votes
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November 23rd, 2019
Verified purchase
Reason I chose this business:

Becouse i heard that your website was good

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user arturos42
Tennessee
1 review
0 helpful votes
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May 27th, 2021
Verified purchase

Found useful information needed when trying to find things

Reason I chose this business:

There when I need it

Thumbnail of user davidk3831
Tennessee
2 reviews
0 helpful votes
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March 3rd, 2023
Verified purchase
Reason I chose this business:

Test and trial.

Thumbnail of user crystals297
Washington
1 review
0 helpful votes
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October 31st, 2020
Verified purchase
Thumbnail of user susanb2653
Texas
2 reviews
0 helpful votes
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December 29th, 2020
Verified purchase

I want to cancel and cannot do so online. Bad business

Thumbnail of user jenniferb4065
Florida
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Love it except you have to know their social media names before finding stuff out

Thumbnail of user daniels2814
New Mexico
1 review
0 helpful votes
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December 13th, 2021
Verified purchase
Thumbnail of user melissad1578
Colorado
1 review
0 helpful votes
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December 4th, 2021
Verified purchase

Some of the info is not correct, for instance – no one has a driver's license?

Reason I chose this business:

Came up first with online search and I needed a record of my own old addresses

Thumbnail of user donb812
Ohio
2 reviews
0 helpful votes
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December 12th, 2021
Verified purchase

I found my son after not knowing for 21 years best to leave things alone

Thumbnail of user myrtleg15
Oklahoma
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Good but people got life sentence showing they never been arrested

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Myrtle,

At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.

If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user chrish2165
Tennessee
1 review
0 helpful votes
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June 4th, 2021
Verified purchase

Great site quick and loads of information not offered on other search sites

Reason I chose this business:

Needed information

Thumbnail of user t.w5
Alabama
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Mostly accurate reports. A few strange errors, usually involving middle initials.

Reason I chose this business:

Great introductory price!

Thumbnail of user dennisw655
Texas
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

Love it! But wish photos accompanied the information. That would help greatly with my research.

Thumbnail of user kristynp11
Oregon
2 reviews
0 helpful votes
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May 30th, 2021
Verified purchase

Great service and really super easy to find my way around as well. Thank you

Reason I chose this business:

Cause it was offered

Thumbnail of user jennyb332
Oklahoma
1 review
0 helpful votes
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Thumbnail of user canadac2
Texas
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

Service is good but it do not provide marriage and divorce information

Reason I chose this business:

Because it popped up on my screen... in other words advertisement!

Thumbnail of user tatiag1
Illinois
1 review
0 helpful votes
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December 13th, 2020
Verified purchase

It would've been nice to see drivers license as well but other than that its perfect.

Thumbnail of user susanh3788
Tennessee
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Only provides you with a small amount of basic information. Definitely not worth paying money for.

Reason I chose this business:

I thought it would give more information. It's very misleading.

Thumbnail of user gaving34
Washington
1 review
0 helpful votes
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November 21st, 2020
Verified purchase

Good soo far amazing how accurate. Except for a few minor addresses. Impressed

Thumbnail of user lyndam244
Georgia
1 review
0 helpful votes
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December 15th, 2021
Verified purchase
Thumbnail of user josephd1287
Massachusetts
1 review
0 helpful votes
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From the business

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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