• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,739 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.8%
Positive
413
Neutral
74
Negative
65
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,739)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user kimberlyh1766
Arizona
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

I don't think the information is completely up to date... one of my searches I know had recent convictions within the last year or two and are not in the report.

Reason I chose this business:

To see what kind of information came up on myself

Thumbnail of user lauras876
California
1 review
0 helpful votes
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November 24th, 2019
Verified purchase

It was on with some but there was one name wouldn't come up. But overall the best so far. I had given up trying sites and noticed you have the BBB with you so I tryed and it seems as I said the best yet

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dejahj1
Michigan
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

It's a very good way to find your ancestors my mom has been looking for her aunt since my grandma passed away and she found her through you guys we site thank you so much your a life saver

Reason I chose this business:

Great ratings

Thumbnail of user alleng250
Texas
1 review
0 helpful votes
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September 27th, 2021
Verified purchase

I am Mellissa Atkison the criminal record under my name is NOT MINE! This is false information because someone else has my name! I suggest u remove this or I am suing for defamation of character, this is absolutely absurd

Thumbnail of user robynr231
California
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Really easy to find the info. As needed it didn't take long thank you

Reason I chose this business:

A friend suggested it

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your feedback.

Thumbnail of user courtneyo99
Texas
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

A lot of the info doesn't match up and some people are seen as "relatives" of others but are unable to be searched up even though their names are shown on another person's bio.

Thumbnail of user williamk673
New Jersey
1 review
0 helpful votes
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March 22nd, 2020
Verified purchase

Your records are not up to date I will be cancelling my prescription! You show my brother as being 29 when hes 65 an show no job when hes been working for 40 years

Reason I chose this business:

To find out about any judgements on me

Thumbnail of user gretchenh97
Georgia
1 review
3 helpful votes
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February 11th, 2020
Verified purchase

I typed in myself and no arrest records showed or charges, which I have several. Also the whole point was to check out my bf record and it didnt pull anything up either! Total waste of money and time

Reason I chose this business:

I forgot to cancel my free trial... need my old arrest dates but it's not in your files.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user davidl1353
Missouri
1 review
0 helpful votes
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August 12th, 2019
Verified purchase

Very helpful assistant and gives good information. Was given an option to have a reduced rate instead of canceling. This new amount was much more reasonable and I accepted the offer.

Thumbnail of user juliah264
South Carolina
1 review
1 helpful vote
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January 10th, 2020
Verified purchase

Very useful because I found the guy that has been using my wife's ssn and you are helping me build our case because we can see his history and know associates!

Reason I chose this business:

To gather information for a case of Identity Theft

Thumbnail of user jeannines22
California
1 review
0 helpful votes
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October 7th, 2019
Verified purchase

I paid for information on a family member and was satisfied with the service. I like this service because it helps us check out information that we may need.

Thumbnail of user jenniferl3472
Michigan
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

It does not contain up to date criminal records. I searched myself, along with a few family members and a few friends, NONE contained the correct criminal records! Very disappointed!

Reason I chose this business:

Criminal records search

Thumbnail of user marcis91
Tennessee
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Could use more info on work details and maybe more of the details

Reason I chose this business:

Need info for a friend shes been married to someone whom she thought she knew for the past 10 years and we'll come to find out she doesn't know this person at all a lot of different alias and 2 are bot even on here so no telling how many more lies does this friend not know about,Next time will definitely be looking into helping her move forward and hopefully beginning to anew better life!

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your feedback.

Thumbnail of user deannad72
Nebraska
1 review
0 helpful votes
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October 12th, 2019
Verified purchase

Found what I was looking for. I feel like my gut was right and this proved it. It's great to have something you can go to that will prove issues you may not be able to know.

Thumbnail of user heatherb795
Ohio
1 review
0 helpful votes
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October 17th, 2020
Verified purchase

It is definitely not showing me everything that I know for a fact is there on these reports such as charges filed warrants evictions things like that that I think are very important

Thumbnail of user dsborahs
Texas
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

Not one person that I've looked up at you found a driver's license for at least four of them I know how driver's license but you're saying they don't that is an issue

Thumbnail of user jessicah1057
Florida
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

I noticed some addresses aren't updated, and a couple other things from some people I've looked up. Other than that, I'm pretty satisfied so far. Thank you!

Thumbnail of user mistyj33
Illinois
1 review
0 helpful votes
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March 18th, 2020
Verified purchase

This isn't accurate charges for 2014 on my records but this is in Omaha and I've lived in Iowa my whole life. Not sure if its your website or if this is something I need to address with a lawyer...

Reason I chose this business:

Trying to clean up my credit and need to see anything that would effect my background checks

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jessicac1190
Oklahoma
1 review
0 helpful votes
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February 22nd, 2021

Okay so I used this site to sleuth a partner I was with, and it was incredibly helpful. And I found all the info I needed during my 1 week trial that only costed me $1, which is incredible. I was so appreciative by the info that I uncovered that I decided to pay at least a few months to continue the service. And actually I just used it to look up someone I met via dating app! Very useful.

Thankfully (or not) this was the 1st background info service I used. It unveiled several bits of repugnant information about the person I was dating. I was desperate to know more details... so I tried other sites as well seeking more information about criminal charges/marriage/divorce records. Despite my efforts and paying two different other sites, Public Info Services hands down had the most comprehensive information I could find. By wasting my money on other services, I realized that this site probably gave me everything I could have possibly asked for from a background check on this man. It turns out he was married if anyone is curious :) and he also had some criminal charges as well.

I do have two complaints though: I couldn't figure out a good way to print a report, and I their "social profile" section appears to be pretty worthless. However, all things considered, these are fairly minor complaints.

Service
Value
Quality
Thumbnail of user patriciac3992
Alabama
1 review
0 helpful votes
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March 26th, 2024
Verified purchase
Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your review; we update our website constantly and report on all information we have available. We hope the comments reflect an overall positive experience.

Thumbnail of user hildap18
Texas
1 review
0 helpful votes
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November 3rd, 2020
Verified purchase

More information about the people I know... where's before it was vague information on these people that were once related to me and they sure did me wrong.

Thumbnail of user williem127
Ohio
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

ITS A GREAT HELP AND THE BEST TOOL TOO HAVE IN TODAYS WORLD MY LIFE WAS JUST SAVE TODAY MONDAY FEB. 8/2021 I HAVE SEEN THE TRUTH YOU CAN'T TRUST NOBODY ANYMORE SO THIS IS MY EXPERIENCE SO FAR THANK YOU FOR THISI WAS SITE

Reason I chose this business:

I WAS TOLD ITS THE BEST AND SAFE SITE TO USE SIMPLE AS THAT

Thumbnail of user williamw908
Georgia
1 review
0 helpful votes
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November 7th, 2019
Verified purchase

Very good service that gets the job done right.
You asked for one sentence and I wrote one. I get a message at the bottom saying I did not use 100 letters.

Thumbnail of user kathleenh1289
Arizona
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

Some things I know for sure are wrong but if it's not reported to you I guess you have no way of knowing. I see you have my X husband listed as dead. I can only hope you're right.

Thumbnail of user chotsanih
Texas
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

I'm missing a few charges on my Criminal Background and some charges on there are doubled.

Reason I chose this business:

Needed to get my arrest records info to apply for Pardon from Governor

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We appreciate your feedback; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.

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Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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