• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.9%
Positive
415
Neutral
74
Negative
65
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,741)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user cindyp618
Ohio
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

I found a couple old friends but unfortunately one was deceased. But overall this is a good website.

Reason I chose this business:

It was easier to navigate than most.

Thumbnail of user georgian14
California
1 review
0 helpful votes
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February 19th, 2020
Verified purchase

Your database is flawed because I put a searching for my nephew Aaron Anthony Barbee who has multiple arrest records warrants and Strikes and is in prison and your website says that he has nothing

Reason I chose this business:

To check on friends and family

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user eliasf30
Texas
1 review
0 helpful votes
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March 18th, 2021
Verified purchase

It's ok but could have more info on how many arrest arrests have been made and more information on some family members

Thumbnail of user richarde253
Texas
1 review
0 helpful votes
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August 28th, 2019
Verified purchase

Was happy with the product so far and customer service was good looking forward to see the long term results and accuracy.

Thumbnail of user caroll372
Michigan
1 review
0 helpful votes
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November 7th, 2019
Verified purchase

Your plan is a very expensive monthly rate they worked with me and satisfied a rate at a lower amount. Thank you

Thumbnail of user majedaa
Arizona
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Experience is great I found a lot of messages and backgrounds of any of the people I wanted to search thank you

Reason I chose this business:

Lots information

Thumbnail of user peytont14
Alabama
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

I'm searching into my family tree and these reports are decent thorough to help me find missing links in my family tree

Reason I chose this business:

Family search

Thumbnail of user gregoryh631
Kentucky
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

I've been trying to prove some strange things happen to me and this helped me look "not so silly" to my husband!

Thumbnail of user wendyt336
New York
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

I really like this website I found out alot of things I didn't know about certain people close to me. Thank you

Thumbnail of user tracyq24
California
1 review
0 helpful votes
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May 28th, 2021
Verified purchase

Your information is WRONG! You don't by any means have all the information! Its actually just horrible all the way around

Reason I chose this business:

I THOUGHT the reports would be complete and accurate! I was so very wrong!

Thumbnail of user elizabeths2179
Virginia
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

This is a very good site. The app is easy to use and there's plenty of information. All around good app.

Reason I chose this business:

It's the only one I use.

Thumbnail of user jerodk
Arizona
1 review
0 helpful votes
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September 26th, 2021
Verified purchase

Information isn't updated regularly or quickly. I have found Information on a person that I have marked faster than this site

Reason I chose this business:

It was a cheap deal and I wanted to see what information was located

Thumbnail of user charlesn110
Florida
5 reviews
0 helpful votes
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December 3rd, 2019
Verified purchase

After calling to cancel it was a pleasure to be able to continue my membership for a significantly reduced monthly charge.

Thumbnail of user efiet
Georgia
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

Not all information is correct or up to date. My sisters age is mine and my age is set for my sister with a different birth month.

Reason I chose this business:

I wanted no hassle accurate information

Thumbnail of user gabrielah58
New York
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Your info isn't up to date!
Most of the info that I needed is out dated. I have more info then your site does.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Gabriela,

At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.

If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user christinas1436
South Carolina
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

I was not able to find what I was looking for, and all of the information that I did find was at least 7+ years outdated. None of it was useful.

Thumbnail of user tinan112
Michigan
1 review
0 helpful votes
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January 17th, 2020
Verified purchase

There is a warrant on my brother and nothing is showing up What did I pay for Nothing I did not already know and my Ex husband was arrested AND THATS NOT ON HERE REALLY!

Reason I chose this business:

I needed to find facts on a few people for peace of mind and now I am freaking out more thanks for nothing

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user shanec242
Texas
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

Lots of good info, and the price is reasonable. You can search as much as you want, and save people, if you want to keep track.

Reason I chose this business:

I’ve used it in the past and I love the website.

Thumbnail of user joses627
New Mexico
1 review
0 helpful votes
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May 17th, 2021
Verified purchase

Well so far is been great everything that I been looking for even my self is magnificat and so easy.

Thumbnail of user curtist41
Colorado
1 review
0 helpful votes
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January 16th, 2020
Verified purchase

There is no valid info to obtain. Just old addresses, old phone numbers and no updated info about criminal history

Reason I chose this business:

First result in google search

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user cardr2
California
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

So far I find your reports highly incomplete and somewhat inaccurate for all reports mainly incomplete

Reason I chose this business:

To locate friends and relatives as well as *arrests and convictions (*highly incomplete)

Thumbnail of user tedl155
Tennessee
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

So far it's everything they say it is I'd so say anyone looking for info on anyone this is the place to get it all.

Reason I chose this business:

I didn't but I like it now.

Thumbnail of user jasminew312
New Jersey
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

I was expecting a lot more information but it's the bare minimum

Thumbnail of user jasono962
Jason O. – Public Info Services Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.

Thumbnail of user lynnb690
Arizona
1 review
0 helpful votes
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December 5th, 2020
Verified purchase

Pretty good but most of the information on me is incorrect it will some information on a couple other people is incorrect.

Thumbnail of user leer141
Alabama
1 review
0 helpful votes
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September 6th, 2019
Verified purchase

Not all the information is there.
Left out some information about me.
Which is just fine. Just over looked.

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From the business

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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