• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.9%
Positive
415
Neutral
74
Negative
65
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,741)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user patsyl26
North Carolina
1 review
0 helpful votes
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February 6th, 2020
Verified purchase

I got no information and I know he was charged with something he is doing community service for something

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user randyh708
New Hampshire
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

You show you're checking military history. You show none.
No drivers license information.
I could go on and on.

Thumbnail of user amys3171
Alabama
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Good reading. And quick.results don't know some of the people who you have for people I know I don't know some of them. How could they be on my list?

Reason I chose this business:

Free look ups

Thumbnail of user karent602
Georgia
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

He stay with me and if you have that as his address then I'm using the wrong company. And his phone number is wrong. That is not his number now

Reason I chose this business:

Because he asked me to marry him.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user meraleew
North Carolina
1 review
0 helpful votes
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January 30th, 2021
Verified purchase

It's still early. So far so good. I need to change city and state where I live, this is showing old city and state.

Thumbnail of user dianao274
Utah
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

Most information is old and outdated currant information not found, several pieces of information inaccurate

Reason I chose this business:

I didnt I have been paying for this service for months only to find out it was inaccurate information and have cancelled my membership

Thumbnail of user kathryng254
California
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Your information is not accurate the dates are wrong the address are out of date, it needs work more accurate information

Reason I chose this business:

Looking for site to check accurate background check

Thumbnail of user brians1510
Louisiana
1 review
0 helpful votes
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October 7th, 2020
Verified purchase

Great site for finding information on people. If i were able i would keep my subscription. Great site

Thumbnail of user ekavib
South Carolina
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I am showing addresses I never lived, people I never knew. Shows the folks I bought my house from over 30 years ago

Thumbnail of user naomih72
Missouri
1 review
0 helpful votes
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March 16th, 2020
Verified purchase

They are way behind in criminal records! Looking for arrests and warrants for summer of 2019 and they are not there...

Reason I chose this business:

Looking for a warrant

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user navdeepd4
California
0 reviews
0 helpful votes
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January 3rd, 2022
Verified purchase

This website is everything you can ask you. I got everything I needed to know from this site. I'm grateful to have it. Thank You.

Thumbnail of user joshuah463
Arkansas
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Not as current as it could be. I entered my address in the system and when I pulled my own background it shows my previous address as my current.

Thumbnail of user bleuf
South Carolina
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

Some of the information is not accurate but is close enough. If a person has the same name, the information is swapped to the wrong person.

Reason I chose this business:

To check for a friend to see if he had an unpaid ticket

Thumbnail of user jeepw1
Georgia
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

It does not give you updated information on people who been arrested and people who just got arrested

Reason I chose this business:

I don't know

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Jeep

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user rubena41
Colorado
1 review
0 helpful votes
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August 15th, 2019
Verified purchase

Service is good very informational need more time to use service price is good service tech was very friendly en

Thumbnail of user michaelm3442
Illinois
2 reviews
0 helpful votes
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December 25th, 2019
Verified purchase

Not happy about the phone numbers or the social Life mini mini phone numbers mini mini social venues etc. you guys are not doing your homework

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tierraj14
Tennessee
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

They have everything on here. Not everything is up to part but for the most part everything on here is perfect

Thumbnail of user dalec366
California
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

I need a prompt to i\enter more know info such as passport ID number, photo and occupations additional previous addresses

Reason I chose this business:

Random i will later google for suggestions

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear Dale,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user chadm248
Texas
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Much of the information is incorrect and repetitive making it seem ike there are more items being reported.

Reason I chose this business:

I was mislead that this site had correct information.

Thumbnail of user beverlyd277
South Carolina
3 reviews
0 helpful votes
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January 18th, 2023
Verified purchase

Very easy to use; accurate data... wish marriage/divorce details were available... also info on deceased persons.

Reason I chose this business:

Free... thank you for this very helpful resource

Thumbnail of user jeanetter477
Missouri
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Worked very well thank you,! Helping me prove that I've been cheated on by a hacker. He steals money from poor woman who can't afford it

Thumbnail of user rachelr640
California
1 review
0 helpful votes
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January 4th, 2022
Verified purchase

Its good. CA makes these services block important information, but they are great side from those obstacles

Reason I chose this business:

Needed criminal info

Thumbnail of user cassiep49
Florida
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

Great site. Found out so much I needed to know... not a waste of time or money... thanks for all the info

Reason I chose this business:

Needed to find out about a guy I was talking to

Thumbnail of user rochelleh75
Florida
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

Not enough info offered. Many categories empty when I know for a fact there should be information applied. Disappointing

Reason I chose this business:

Need access to background information

Thumbnail of user kimberlyl1186
Florida
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Shows some things but other sections have no information whatsoever. Maybe can only get with payed upgrade.

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From the business

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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