• Public Info Services

Public Info Services

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Overview

Public Info Services has a rating of 4.1 stars from 5,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.

  • Value
    18
  • Quality
    17

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 74.8%
Positive
415
Neutral
74
Negative
66
How would you rate Public Info Services?
Top Positive Review

“Found family and am hesitant to contact them my mom...”

Jennifer M.
9/12/24

Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able

Top Critical Review

“None of yalls information is up to date”

Andrina L.
9/19/24

None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous

Reviews (5,743)

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Reviews that mention popular keywords

arrest records (29)
Thumbnail of user ginah214
California
1 review
0 helpful votes
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January 10th, 2021
Verified purchase

No marriage certificates or licenses? No correct emails or correct phone numbers at all

Thumbnail of user hollieh77
Missouri
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

For some people it's incredibly accurate but for most it's not.

Thumbnail of user jimmyf96
California
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

Information was very accurate. Very helpful. Thank u

Reason I chose this business:

Son needed past addresses for his attorney.

Thumbnail of user shawnas220
Ohio
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

A lot of information on this site is incomplete and a lot is inaccurate.

Reason I chose this business:

Recommended by a friend.

Thumbnail of user janish146
Minnesota
1 review
0 helpful votes
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September 28th, 2021
Verified purchase

Some incorrect information. And lack of true information on some individuals

Reason I chose this business:

Violence in neighbor hood

Thumbnail of user kenisham10
Georgia
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

It show u everything that u need to know even things u didn't know

Reason I chose this business:

I wanted to check up on a friend

Thumbnail of user elizabethk1612
California
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

There is a lot of wrong information but a lot of good too

Reason I chose this business:

Look up someone’s criminal file

Thumbnail of user kcw19
Texas
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I like it enough that I continue to use it and pay for it

Thumbnail of user debrad811
Texas
3 reviews
0 helpful votes
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January 3rd, 2022
Verified purchase

Not as much info as anticipated such marriages, employment info

Reason I chose this business:

Family matter

Thumbnail of user amyj1122
Tennessee
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

The dates of addresses are completely wrong. The relatives are mostly wrong.

Reason I chose this business:

To see how accurate these reports are.

* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – Public Info Services Rep

Dear (customer name),

At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.

If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user leroys125
Alabama
2 reviews
0 helpful votes
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July 9th, 2023
Verified purchase
Reason I chose this business:

Find on web

Thumbnail of user yvonnel170
Ohio
1 review
0 helpful votes
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May 16th, 2021
Verified purchase

Very little accurate data here. Very disappointing.

Reason I chose this business:

Just thought I'd try it out

Thumbnail of user deniseg1112
Pennsylvania
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Would like to no if a person is married are not sure don't say

Thumbnail of user victoriaw275
Georgia
1 review
0 helpful votes
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December 3rd, 2020
Verified purchase

I find out what I need to find out so it's
All right

Thumbnail of user tanzzyc
Florida
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Most items have been helpful however not all are up to date

Reason I chose this business:

Seems to be more accurate than others I've tried

Thumbnail of user shellyc238
Washington
3 reviews
0 helpful votes
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May 25th, 2022
Verified purchase
Reason I chose this business:

Trying to find another service that compares to a certain site.

Thumbnail of user donnan266
Kansas
2 reviews
0 helpful votes
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February 10th, 2020
Verified purchase

Very nice person.
Very understanding.
Very reasonable price to have.

Thumbnail of user constancee37
Florida
1 review
0 helpful votes
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July 17th, 2021
Verified purchase

Grrrrreat this help me stay focused on the important things that I have going on

Reason I chose this business:

To save my name

Thumbnail of user larissaj31
Georgia
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

Practically free and have received more info than any other website.

Thumbnail of user reginas536
Indiana
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

On my own name look up Under Criminal there is 4 charges that isn't even mine

Reason I chose this business:

Look to see if Husband had warrant

Thumbnail of user vickiem492
North Carolina
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

I have all the correct info on one person but will not pull up his report!

Reason I chose this business:

Needed to look up information without going to the courthouse

Thumbnail of user ossiej4
Washington
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Hard to believe the lack of drivers licenses that are not available. Including my own?

Reason I chose this business:

Looking for lost friend

Thumbnail of user lisae1661
California
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Need to seperate correct data background with similar names

Thumbnail of user sonyaf112
Michigan
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

I knew more than you. Doesn't walmart as an employer show up on your search?

Reason I chose this business:

Was looking to protect my child. Instead I got robbed.

Thumbnail of user williamc4560
Washington
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Could show more info as Social media's Sites, education level,

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From the business

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 10 days

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