Public Info Services has a rating of 4.1 stars from 5,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Public Info Services most frequently mention good information, great app, and social media. Public Info Services ranks 6th among Reference sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
Found family and am hesitant to contact them my mom died 2006 and we lost contact with all our family I'm just needing them and this site did more then imagine able
None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous
Helpful info discovered... heartbreaking, but helpful.
It's a excellent source to find out anything about someone.
I needed to find out if someone I know is driving my grandson around has driver license.
Excellent ap! I'm able to find old friends and reconnect.
To find friends that I lost contact with.
My record is all wrong. My husband record is all wrong
Becouse i heard that your website was good
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Found useful information needed when trying to find things
There when I need it
Test and trial.
I want to cancel and cannot do so online. Bad business
Love it except you have to know their social media names before finding stuff out
Some of the info is not correct, for instance – no one has a driver's license?
Came up first with online search and I needed a record of my own old addresses
I found my son after not knowing for 21 years best to leave things alone
Good but people got life sentence showing they never been arrested
* Public Info Services attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Great site quick and loads of information not offered on other search sites
Needed information
Mostly accurate reports. A few strange errors, usually involving middle initials.
Great introductory price!
Love it! But wish photos accompanied the information. That would help greatly with my research.
Great service and really super easy to find my way around as well. Thank you
Cause it was offered
Service is good but it do not provide marriage and divorce information
Because it popped up on my screen... in other words advertisement!
It would've been nice to see drivers license as well but other than that its perfect.
Only provides you with a small amount of basic information. Definitely not worth paying money for.
I thought it would give more information. It's very misleading.
Good soo far amazing how accurate. Except for a few minor addresses. Impressed
Dear Myrtle,
At Public Information Services we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 1-800-617-3169 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The Public Information Services Support Team
"Protect What Matters Most"