Public Storage

#******* public storage on Howard st is the best ever and they are clean, easy to use, great customer service and the best staff ever. I always use them when I need to storage things or when I'm moving. I refer them to my family and friends because they are simply the best. Prices are affordable and storage is safe and secure. Thanks for being the Best in Chicago

Just went to book a storage unit. Met up with Feather Rae. She was so helpful. I have never had to rent one so took me out ot look at one wasn't big enough, she said no problem so I rented a bigger one.
She made the process so smooth, I didn't have to ask very many question she had answered them before I had to ask. When you have so much on your mind about moving its nice to have a person like Feather who really put my mind a ease our property will be safe and surcure. This lady is very good at her job and I would recommend this place to anyone. Thank you Feather.

I been a customer for a little over a year now, and let's say I yet have anything bad to say about the customer services yet. I would love for every one to know that there customer services there is wonderful. Tina who works at public storage is a wonderful worker. Every time I come to make payments she greet me with great customer services. I would love to give her a 10 star rating if I could. She always know how to make a person smiles and give great customer services. That's why I am still a customer at public storage and would remain da customer a little while longer.

Eric, the location manager was very informative and thorough. My husband and I had a great and easy first experiences at the Boynton Beach location. Prior to meeting with Eric, I spoke with a property owner who was more than helpful and went above and beyond to find what I was looking for at a location she wasn't even affiliated with, unfortunately I dont recall her name. Bottom line, great customer service.

I rented a unit in Rosemount, Mn. Mary was so friendly and very patient and helpful with me choosing the right unit that I needed. We are very pleased with our unit, all the units are very clean and easily accessible.
Margo K.

Living in another state, Mrs. Pat makes it so easy. She has been extremely helpful to my sister and I. She is respectful, and just over all a great person. She has been very helpful in my current situation. Thank you mrs. Pat!

We moved up to help with Mom so our stuff was in storage for a couple years. We recently moved our things out, and Beth at the Hixson 153 location was so helpful and had great advice for us.
Diane Moore

Wow! Talk about going above and beyond! We had the good fortune to meet and deal with Leala at the Public Storage located at Rainbow and Desert Inn roads in Las Vegas. Business #*******. We came in from a horrible trip from Michigan to get our storage vehicle and it wouldn't start. Leala got right on the phone and found us a company to come and jump it for us. While the tow company was very busy, she called friends and businesses that she knew and got us a room for the evening, all, I might add, at incredible prices! She sensed our stress, and by the time we left, she had us feeling much better about life. Thank you Leala, the world needs more people in public service like you girl! See you in April, where we will indeed use this facility again! Sincerely, Ernie and Veronica McDaniel

I am writing this review of an employee at public storage #*******. We have had storage units for years at this location. Delores is the kindest, most efficient person i have ever met. Moving items in and out of the units is time consuming and an arduos and stressful task. Many times delores has made our efforts easier with her advice. Public storage is fortunate to have delores as an employee.

I would like to thank Vivian and her staff at store #******* Deerfield Beach FL, for a job well done, always upbeat, professional and informed. When ever my needs call for storage I will use Public Storage!
Thanks Again L Stuart

I want to thank Aliya for all her help and kindness. She knew her stuff. Didnt need any packing supplies but she tried. To be honest I didnt have the money for any extra items. So I promised Id write this review for her.

I really like Public Storage they were a big help to me especially angel she really help me with some of the issues I had going on while I'm going through a rough time So thanks Public Storage for working with me. And she has great customer service skills

Thank you ms. Joyce... for help for any eveything is today. May 2nd 2018. Wow i like that place from public storage n other thing stuff too. Better great person n she is nice person own place... that great... i love it love it beacuse cheap up it than other. Lol...

Samantha, your the best at taking care of Business! Thanks for solving my problems. Your professionalism and kindness is what stop me from taking legal action.

We went to Public Storeage (Kakaako) to inquire about renting a space.

My mom and I were greeted by Mikaela as we entered the door and explained to us in detail about the various size of the room.

After deciding the size of the room she escorted us to the room for us to view and we were satisfied as to how spacious and clean the storeage was.

She was very attentive to our needs and explained everything in detail. I am totally satisfied with the service that we received and would recommend her to my friends and family.

In closing, I would like to thank Mikaela for the painless service that we received and do apologize if I've gotten your name wrong.

I was renting a storage unit for my company in Denver and Brenda helped me all the way through the process. She was very professional, helpful and friendly.

She is so conscientious is that when she's working in the yard or upstairs at the storage facility she leaves a note on the window with her telephone number personal number so you can reach her

Public Storage has fake cameras and employees disable the alarms to steal what you store. Do not think you can return and find your valuables they steal.

I think their policies suck my unit unit leaked at the door and in the ceiling leaked to all my paperwork all my pictures my kids and my clothes everything I had in there soaking wet and the manager told me that her boss let her move into the unit for $5 more I need to buy me 10 boxes or more to get the 10 percent discount I have the lock that I just purchased the month before I need to buy a new one cuz that one won't work which was $17 I don't have 17 dollars to pay for a lock. I move my stuff in there to be safe and it wasn't. Without receipts they won't help you my receipts were in my paperwork for safekeepingso it's very hard to go there and take care of it and dry things out when you don't have a car.so Had to move my stuff out and I did so on the 5 now she's harassing me for an outstanding bill this just doesn't seem fair how they got to number one I will never know thank you Dana Meadors

I went online and took advantage of the online deal. Yesterday 07/24/13 I went to check in. Here's were the deceptive practice came into play. The online quote stated 1 mo. Free and 15% of the monthly rate of $69.00 for registering online. I question the agent about the rate, she stated that I rec'd the discount. She also stated that the monthly rate is $78.00 and $69.00 is the discounted price. I went ahead and took the unit site on seen, I'm going through a crisis situation. Facility is old and run down dead cockroach in the common area of the storage unit. I called C/S and was referred to Ronnie Baker, he was absolutely no help he stands behind the agent. I told him that 15% of $78.00 is $66.30, I'm being charge $69.00. He stated that the rate changes daily. I stated the rate on my contract states $78.00 as the monthly rate. The math does not add up. According to the online special my monthly rate should be 15% off $69.00 which is $58.65. Pleas don't use the Storage Facility they repetition of deceptive business practices. I use the facility located on 2840 S. Westmoreland Rd. Dallas, TX

Public Storage is certainly growing, new locations, upgrades, YET their website offers OnLine payments, that doesnt work. Their automated phone systems offers for customers to pay at an additional $10. FIX IT, called my location, called the main ph#, was told it doesnt work well on GoogleChrome so to use Yahoo. Worked once in January 2020. FIX YOUR ONLINE PAYMENT so customers dont have to keep getting ripped off with this additional charge. Its your online advertisement, GET IT TO WORK PLEASE!

The staff at Public Storage on Santa Rita and efficient, very helpful and super friendly! I have had plenty of storage units over the years and have always come back to them.

Was given a great and warm welcome from the moment i walk in until i left. Manager Carla walk me though step by step and answer all my concern before i even ask it was a great customer service