Public Storage Reviews
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Public Storage Reviews

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Florida
1 review
0 helpful votes
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Fantastic
July 8, 2015

There is not a word to described Allan. He is very helpful the place is always clean l can said he is a asset to your company. Your truly ashly

Date of experience: July 8, 2015
Hawaii
1 review
0 helpful votes
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Fantastic Service
October 27, 2018

The Property Mgr Martha Kuala location is always so pleasant whenever I visit my storage unit. I would highly recommend this Storage Facility

Date of experience: October 26, 2018
California
1 review
0 helpful votes
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Darlene really took time to explain and walk me to my storage to get settled. I really appreciated such kindness and attention.

Date of experience: September 13, 2017
Florida
1 review
0 helpful votes
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Manager Ms. Coleman
November 4, 2022

Latisha, was very helpful to me. Very knowledgeable with showing me different units that was available... latisha is the best. Great Personality

Date of experience: November 3, 2022
Florida
1 review
0 helpful votes
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Great help
July 18, 2020

I was greeted great from when I first came through the door Cora was very helpful and polite and she gave all that I needed sure would visit again

Date of experience: July 17, 2020
Texas
1 review
0 helpful votes
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Great service
January 2, 2023

Keisha at south Cobb helped me with logging into my account to use my app and helped with my unit with a new key

Date of experience: January 2, 2023
Wisconsin
1 review
0 helpful votes
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Good experience
February 17, 2017

Amanda and her orientees were pleasant and accommodating and made my decision to rent an easy one. All my questions and concerns were answered.

Date of experience: February 17, 2017
Maryland
1 review
1 helpful vote
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I have been paying for a unit in Miami Gardens for about 3 years. I have been left without a job and without a roof previously and, to value my personal things I have paid my rent and even the extra fee's that are attached to the loss of the unit and they put my things for sale. They have no heart to see us for what we are paying and much less with that of the Covid19. I have paid my rent, but for not paying the extra fees (just in the Covid 19) they want to sell me my things, they call you, they send texts, they harass you when they do not touches there heart I am paying the rent (not the extra fees that is around $125, they took $25). We are not working gentlemen. I have paid the rent for my unit preferring to pay the rent than to do a supermarket and eat. Many gentlemen do not let their things go simply because we had a hard time obtaining them and we do not have a roof in my situation to store them. They do not respect that I have my things for almost 3 years and I have paid every month with a lot of sacrifice, even the penalties and extra fees that they add to it and in this situation of Covid 19 they treat us as if nothing was happening. Gentlemen, we do not have money coming, we are not working. Be sensitive to this situation. NO ONE WANTS TO STOP PAYING OUR UNITS OR NOT BE WORKING!
The review app forces me to put 1 for me I put 0
HELP!

Date of experience: May 8, 2020
Georgia
1 review
0 helpful votes
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Thanks To Taylor and laquitta my public storage saved my day. And it was the best day ever. Thanks public storage. #*******

Date of experience: February 10, 2016
Florida
2 reviews
0 helpful votes
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Janet and Mo are the best and most best propert managers. They are the best at Public Storage and are very proficient and kind.

Date of experience: September 3, 2023

Overview

Public Storage Reviews has a rating of 2.5 stars from 1,311 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Public Storage Reviews most frequently mention district manager, late fee and many times. Public Storage Reviews ranks 1st among Self Storage sites.

service
287
value
265
shipping
99
returns
104
quality
203
+95