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We bought this mattress and for a while it was fine, held up nicely. After a while it began to sink in at the same spot every night and it didn't bounce back. I am side sleeper and my sides started to hurt and then I noticed there is a spot on the mattress that has kind of a hard spot going up so it sticks me. I do not recommend this for seniors at all. For younger people it's fun and should be okay, so it's not all bad but may not be for everyone.
Products used:
Will be buying a new mattress soon, after only 2 years
I bought a Purple 2 and really liked it. However, right after their 100 day trail period ended, the mattress began to deteriorate and now sags horribly. It is causing back and neck pain. I contacted the company many times, but all they agreed to do was replace it with another mattress, exactly the same. Why would I want another mattress that only lasts 3 months? I have continued to contact them and have even tried negotiations with the BBB, but they refuse to refund anything. It looks like I am stuck with a mattress that only lasted just over 3 months, and I paid almost 2 thousand dollars. Stay away from this company, their product is not made well enough to last and they only back it up just long enough for it to start to fall apart!
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