QEEQReviews 33

Booked a car in Ankara through this app. They gave me the fake rental car agent which doesn't exists. I was running around the airport many hours trying to the find the car which did not exist, I contacted their support numerous times. Finally they charged me the whole amount + insurance, and their support replied to me "no show". Taking money from people and not giving the service is not a good idea. Obviously scam, never use it.

AVOID at all costs. They took my payment in full for an Avis car rental in Clearwater, Florida. I arrived and there was no car - and would not be a car according to Avis. Qeeq said they would book me another car and refund me the price difference (the cost of car rentals on the spot during March break was - not surprisingly -more than double what it was when I booked). They assured me I would be refunded the difference. I paid more than double - $780 for a car for six days via Enterprise. Not only did QEEQ not refund me the price difference, it has taken them more than two months to refund me the initial cost of $340. I have had to chase them and get endless notes of 'sincere apology' but no action, they keep saying it's up to Avis and they are negotiating with them to get my refund. Avis tells me that I paid QEEQ for a service - not them - which is true. My agreement was with QEEQ and they are not taking responsibility for their failure to secure me the car I booked and paid for in advance. Avoid at all costs. What a headache.

Avoid this company at all costs. I booked and paid $231.00 for a hire vehicle. 36 hours before scheduled collection they increase the price and won't release the vehicle without receiving another $325.66. Too late to make alternative arrangements.
An unlawful way to operate a business. Don't use this company and hopefully we can put them out of business.

It's a fraud website. It shows a slightly cheaper price when you did not sign up and sign in, to encourage you to pay one off membership fee, then after your first purchase, or second time you log in, your will not be able to get the "member price"

My mother was charged 100 GB pounds for waiting in her car in the agents compound while I collected my Qeeq hire car from the Heathrow agent. It took over 45 mins queuing to collect the car. Qeeq we're not interested in helping resolve removing this charge. Other renters beware.

I mistakenly tried to book with this company, the site kept crashing and then I received a no show for car pickup, Not sure how to know to pick up a car with out a reservation request.
Stay away

A party of 5 travellers, all in our mid to late 70s, booked and pre-paid a 7-seater car with QEEQ to collect in London on 22 June 2022. Coming from Australia, we each had suitcases and hand luggage, hence the need for a 7-seater. On arrival there was no car for us, no attempt at pre-warning even though they had our email address, no attempt at mitigation by offering any alternatives, no support whatsoever except to suggest we look elsewhere but with advice that we would probably fail. We had made hotel reservations throughout the UK, but now the whole journey was up-in-the-air, so we had to book an unplanned night in London to allow us to consider a back-up plan.
We eventually were able to secure a 5-seater, no help from QEEQ. So on our 7-day tour of the UK, each of the four passengers travelled with luggage under our feet, and on our laps. It ruined our entire holiday! As of 24 November we have no compensation from QEEQ, even though there was a suggestion weeks ago that we would get a payment equal to the extra cost of the car, even though it was only a 5-seater. This has not eventuated, and my recent correspondence has gone unanswered. They have refused the extra accommodation cost. So, in a nutshell, they break the contract, but we are expected to suffer ALL the consequences, while they suffer nothing.
I have never experienced such a total lack of responsibility, ethics, and empathy from a service provider before in my life. An utterly disgraceful and shameless organisation!

This is a car rental broker not an actual agency. When I arrived at the rental agency desk in Dublin they were already closed. I had to check into a hotel for the night and went back to the desk in the morning to find out the rental agency was not at fault and qeeq had scheduled my pick up after their working hours. This happened even though I had provided them with my flight number and arrival time. They absolutely refused to take any responsibility for this and would not admit their negligence as the result of which I got behind on my vacation plans by one day and incurred unnecessary expenses.

On Jan 3, I bought a rental contract from Qeeq.com for a Europcar Mexico rental car for $346.43. I paid in full on Jan 3 using my credit card. The rental contract stated that all mandatory insurance, taxes and surcharges were included in this contract. Amount due at vehicle pickup per contract was $0.

When I tried to pick up the car on January 6, Europcar refused to give me a car, unless I pay an additional $157.50 for a "Vehicle License Fee". I called up Qeek hotline support, but the Qeek agent could not convince Europcar to honor the contract. The Qeeq agent told me to pay the fee, and Qeeq would later recover the additional charge. I paid the additional $157.50, and Europcar gave me the car.

I was unable to recover the extra charge, which made the rental contract almost 50% more expensive! Be careful when you do business using Qeeq. Be aware that Europcar Mexico is trying everything possible to levy additional charges, despite a clearly written prepaid contract.

I rented a car in Tulum, Mexico with Kayak and was redirected to QEEQ
To make my online payment. I went to pick-up the car from " Mex-rent-a-car which denied the contract terms and asked me to pay an extra USD $50.00 / per day (extra $350.00 for the week) for the compact car rental that is on top of the USD $500 which I already paid. When I called QEEQ for assistance they washed their hands and asked me to deal directly with the Mex-rent-a-car but you cannot deal with them! They contested the terms and conditions of the existing contract agreement. As a result I lost USD $500.00 paid to QEEQ via my credit card and could not rent a car.
I strongly advise you to stay away from Kayak, QEEQ and Mex-Rent-a-car since they cannot be trusted. AVOID