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Qomfort Sleep Reviews Summary
The company's reputation is marred by significant customer service issues, particularly concerning order fulfillment and support responsiveness. Many customers report delays and complications with deliveries, often exacerbated by unresponsive communication channels. While there may be positive sentiments regarding product quality, these are overshadowed by frustrations over the lack of assistance in resolving shipping problems. Overall, the feedback indicates a pressing need for the company to enhance its customer support systems and improve communication with clients to foster a more reliable and satisfactory service experience.
This summary is generated by AI, based on text from customer reviews
I ordered a mattress which was shipped via fed ex on april 17, but i never received it.
Fed ex agrees they lost the mattress but they need a claim filed by the supplier, i. E. qomfortsleep. Well, first, the qomfort contact number hasn't been in service for months! Also, online chats are never answered. Finally, after numerous emails, i heard from qomfort that they would take care of the claim, but fed ex still has no claim after four months.
Qomfort obviously doesn't care to help me cause they have their money. Terrible.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members