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QualityBath.com has a rating of 4.4 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QualityBath.com most frequently mention customer service, best price, and plumbing fixtures. QualityBath.com ranks 2nd among Bathroom sites.
I had ordered all of the fixtures for a bathroom remodel from Quality Bath years ago, and wanted to replace one of the shower valves with a slightly different model in the same style. Not only did they have the model, but Aron helped me confirm the other components I would need to include in my order to make things work. I completed the order and everything arrived in a few days, correct and complete.
BUYER BEWARE! An actively deceitful company. I bought an upscale $1,000 vanity from Quality Bath. It was dropped on it's side and severely damaged during shipping or while in QB's possession. They covered-up the hole in the box with packaging tape (see photo), and when they delivered the vanity, they placed the damaged corner of the box into the corner of my apartment, so that I would not see it. Once the vanity was ready to be installed, it was removed from the box and the damage was discovered. When I contacted Quality Bath to setup a return, they immediately responded that I had signed away my right to return the product by signing for the delivery. That they have some legal loophole in their fine-print that allows them to scam you. Truly the most atrocious customer interaction of my life and I'm out an enormous amount of money. It's psychotic.
I saved over $800 for my items and when I missed ordering a piece, Dov brought it to my attention. Great service, VERY happy!
This company is very easy to work with. Communications great and they are very prompt and seem happy to answer all questions
Purchased granite kitchen sink - contractor surprised it arrived in pristine condition. It has since been installed and it looks and works great.
Janet & Quality Bath have been very helpful to take care of our issues & concerns immediately. Very on top of things!
A drain that came with the vanity didn't fit and Quality Bath worked with the manufacture to get me the right drain. Great service. Thanks.
Rikki was so understanding and helpt me to let me the Item pay and send to my Aunt in Atlanta. I live in Switzerland. He was very friendly!
I called for support for a product I had bought previously and Sol was great and helped me resolve all issues
Lea was very responsive and helpful! Great customer service and helped me with my exchange! Great company
I really appreciate the efficient and friendly service. I would shop here again if I was in need of any of the products sold.
Rikki handled my request with kindness and expediency. My faucets are beautiful and arrived very quickly.
Products used:
Perrin and Rowe Faucets
Awesome easy clean, lightweight. Protect the sink. Was shipped quickly. Easy to clean and remove and replace.
I had a great purchasing experience. Once I reached out for a quote, I was contacted very quickly. Great pricing and easy purchasing experience.
I believe we found the right product at a competitive price, on the delivery timeline we need. Akiva was highly professional, responsive and helpful.
Found manufacture defect, contacted them and received great response and after sales support, thanks Adina.
Lea, was outstanding since Fed Ex lost my vanity mirror. She got me a replacement ordered right away.
QualityBath exceeded my expectations. Their customer service is awesome. Everything shipped fast. Will definitely use them in the future!
Building a house can be very stressful, these people made the plumbing process enjoyable. Many thanks!
Tammy was very helpful and responsive with my return. Quality Bath had an item not found on other sites.
What service on refunding an item I ordered wrong! Appreciate your understanding and quick response!
Our shower base arrived damaged, they had a new one shipped out the next day! Great service, thanks!
Adina is so helpful and knowledgeable. She responds quickly, very professional, and overall extremely helpful. Thank you for all your help!
Excellent help and prompt responses. Jack was a great help in geting the right items at the best price possible
Products used:
Plumbing supplies
Easy to find what you need at" Awesome Prices" Found what we needed for our new kitchen & free shipping to boot!
Very pleased with working with Freida from the returns department. She was very responsive to all my emails.
Thank you very much
Had some questions, Akiva responded after hours, and got ahold of me as soon as they opened. Very smooth transaction. Very knowledgeable!
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QualityBath offers thousands of luxury bath vanities and kitchen & bath products for the home. We also sell faucets, sinks, tubs and whirlpools. We carry all major companies at discounted prices. We also feature how-to articles to help your renovating...
