QualityBath.com

For those of you for whom a bathroom is the most important room in your house Quality Bath is the invaluable source for all your bathroom needs. My special thanks go to Aron who not only helped to find what I was exactly looking for but also made my complex order which involved shipping to Europe much simpler than I expected. This coupled with a great price turned part of my renovation project much less stressful and a real pleasure.

I had a previous order from Quality Bath, and wanted to duplicate the item. I was unable to find my invoice, so I called and spoke to Aron. He immediately looked for the correct information, ordered it ASAP, and I received it within a week! So impressed with their willingness to search through old records to help me find the right item with ZERO complaint or attitude!

Placed on online order and got a personal e-mail from Ruthi warning of a super-long special order lead time for one particular item. Miri and Dov were super responsive in helping to find a suitable replacement meeting my time constraints, whole process via e-mail and phone took only a few minutes to complete - and this wasn't even a super-big order! Quality Bath will certainly be on my radar for my next remodel.

Five star customer service! Had issues with my order and they were handled smoothly and easily by Chaya. When you call you actually get a real person. That is worth a lot these days!
Would definitely order from them again! Prices are great too!

Aron was very helpful in advising us as to what fixtures and finishes we needed for our bathroom remodel. He spent a lot of time creating different combinations for us and we would not have picked the right products without his help. He also made himself very available to help and was always quick to respond.

I dealt with Chaya on an issue with my faucet, she was very knowledgeable efficient and extremely courteous on the phone and thru email. Is due was quickly resolved, what a breath of fresh air in customer service!

I received parts that I ordered but I was missing connectors. I figured out that this was because I ordered a filter replacement rather than a filter "set." Aron suggested that I not return the error part but just keep it in reserve for next year when I have to replace the filter. Probably good advice but would up spending nearly $400 instead of the lower amount. Goo advice, esp. Since restocking fee is 10%, but still a crazy amount to spend on a water filter.

In August 2021, we ordered a Franke Hot Water Tank and new faucet to replace our instant hot system. In January 2024, the hot water tank stop working. Qualitybath was so helpful in getting a replacement sent from Franke under warranty. Chaya in Returns was especially helpful and followed up on a timely basis. Would definitely recommend this vendor for future purchases.

I just purchased vanities from QualityBath.com for a complete bathroom remodel. QualityBath.com has a huge selection, but the website make it very simple for me to customize. I visited other websites and visited local vendors, but no one was able to match the quality, convenience, service and price.

BUT what really made my experience superb was Josh. He make the process feel very personal - which is a big relief when you're make a big purchase and you don't want to get it wrong. I wasn't expecting such individualized service from an online vendor. Thanks Josh!

We are a design firm in Princeton NJ - we have ordered from Quality Bath in the past and will continue to do so! Great quality products, lead times are always good. Delivery is consistently professional and courteous. Top notch customer service - the most recent order was handled by Dina, who I cannot rave enough about! She went above and beyond, prompt courteous responses, an all around great experience!

Despite all sort of issues with the manufacturer, Jack has always been on top of my needs and done way more that human possible to ensure my project was not delayed.

I am tremendously thankful for working with him

Lea at Quality Bath really went out of her way to help find a package that I shipped to them by mistake. It was a Christmas gift that I accident returned to them instead of sending it to a friend. I received my package in the mail yesterday & can forward it on. Thank you Lea, for all your help!

Josh made my day each time I called. He was knowledgeable, spoke at a brisk pace yet was easily understood and seemed to instinctively know which direction my decision making process was going. All of these things are rare now-a-days.

Dov at quality bath makes personalizing every project easier than the last. I count on his expertise over and over again because they deliver the best products for our clients with spectacular customer service.

Thank you Dov, for your guidance v with my purchase! Sometimes you need someone to make sure you have the right things. He even helped me remove some redundant parts that would have made them a few extra hundred. Had I not had his help. I certainly would have ordered. Also pallet arrived beautifully, you can tell when so much care is put into

All around a joy to buy from--vast product selection, the most competitive prices, very helpful product add-ons that tell you exactly which parts you'll need to install a given item, and if an issue does arrive, immediate response and ideal resolution from Customer Service!

I utilized the site after finding a sink that fit my need (and want) for an upcoming kitchen renovation. This business had the best pricing for the sink with positive historical user reviews that allowed for confidence via online purchasing. I ended up purchasing all of my kitchen fixtures thanks to their customer rep, Akiva, who assisted me with a quote to include the additional items, (faucet, disposal, instant hot water heater) while offering competitive pricing for several of the items based on pricing from competitors. Nice selection of products, competitive pricing and great customer care. I will be back for additional fixtures as I continue to renovate my home.

Terrific experience from beginning to end-very helpful and guiding me in choices regarding products, knowledgeable, good pricing, and materials were quality inn arrived well packaged. Many months after I received my shipment, I contacted them because I had lost part. They responded quickly and sent me what I needed right away. Great experience.

I only order items for my home from this website because of their customer service. They truly put the customer first and make things right if something goes wrong with a product or delivery. Additionally, they always have the best price. Ruthie helped me with an issue I had with delivery and resolved it immediately!

Dina, my sales person was prompt and very knowledgeable for all products inquiries. This is awesome place to buy your materials. However, be aware this place has many unusual holidays to shut off the whole websites and office staffs.

I have completed a number of renovations and typically used Fergusons. I stumbled across this site and decided to give them a shot with a bathroom remodel. Glad I did. Akiva was very helpful in quickly answering questions, giving me the best price I could find online (better than Fergusons for sure) and shipping out the items as scheduled. First part of the order was quick and I received the estimated ship dates for all other items. Will definitely use them (and ask for Akiva) again.

If there were more than 5 stars this company would get them. I was extremely impressed with their customer service. Sari went above and beyond to assist me with my purchase. I highly recommend this company. Thank Sari for all of your help!

Excellent customer service from Ruthie! When a part of a shower system I ordered arrived scratched, Ruthie contacted the manufacturer and arranged for a replacement. All was easy no hassle!
Thank you!