QualityBath.com

Order process, and prices are extremely reasonable. Sara assisted me with the quote, and purchase, which made every step as smooth as possible. Can't get it any better than that.

Definitely would order again from QualityBath.com. There was an error on my order made by the distributor and Tammy quickly resolved it. I truly appreciate the excellent customer service.

Spoke with Sara because I needed a delivery different from normal. Not a problem. She handled the transaction in a friendly, professional manner. Prices were also lower than average.

These folks are great! Not only are their prices the best I've found, but they handle returns and question professionally and promptly. Ruthie has been a terrific help!

We had an issue with a part, and their customer service promptly took care of it with the manufacturer, and got us sorted out hassle free. Refreshing!

Quality Bath is been very helpful and usually provides great service. Aron was particularly very efficient and helpful when look for plumbing items I was having difficulty with. Thank you so much!

I'm an interior designer and have been working with Akiva at Quality Bath for a while now- I have had nothing but exceptional experiences. Akiva is VERY knowledgeable and so freakin helpful, and Quality Bath has great pricing on top quality products. Highly recommended.

I ordered one of the composite apron sinks in the beautiful truffle color. This color matched my fantasy brown granite perfectly. It is the highlight of the kitchen. I wanted a sink in a lighter color but did not want to deal with possible stains on a white or light gray. Previously had the dark brown color in another house, which was a beautiful color but showed the hard water spots terribly. The truffle color is a wonderful mix of beige and gray. This is a solid well made sink that should last for many years. Love it! Not only is the product high quality, but the customer service was beyond compare. My contractor failed to notify me ahead of time that they needed the sink in hand in order to proceed with building the island. When I ordered the sink, we found there would be some delay from the manufacturer due to the atypical color I had chosen. Quality bath customer service representatives contacted the manufacturer at least twice to be sure that they were going to receive the sink as planned, and then, they expedited shipment to me, so there was no delay in our construction schedule. This kept me from having to change the order to a more typical color sink they already had on hand. I could not have been more pleased. As far as I am concerned, they went above and beyond to help. The sink arrived on time with no damages. I would not hesitate to order from them again.

The product we bought is excellent quality and when we had an issue with our order customer service outdid themselves to ensure our complete satisfaction.

My husband ordered bath supplies here. It was sophisticated to choose but managers helped with a choice. Everything is great quality. It fits our bath.

Steven has gone above and beyond with the highest level of customer service with a third party for Quality Bath
We had problems with a financing party that took creativity and diligence to figure the problem out
If I could hire Steven away, I would! He is an asset to Quality Bath

Qualitybath.com came up in google when I searched for a particular drain I wanted to order. I worked with Aron (a member of their sales team) to complete the purchase order. Because I needed the product quickly, not only did Aron search the company's own inventory, he reached out to the distributor and then the manufacturer to figure out how I could get the product sooner. He ended up arranging for the product to be shipped directly to me from the manufacturer's warehouse, which meant I got it in 2-3 days versus the 10+ it would have taken if we would have used the regular ordering process. In addition, Aron negotiated quality bath to match a price from a local bath shop in my neighborhood.
A few weeks later I needed another bathroom fixture and Aaron again helped me with the order. The whole process was quick and easy. I wish I had learned about quality bath and their customer service earlier. If/when I do future construction, I would purchase my fixtures and accessories from quality bath. Ask for Aron!

Experience with them has been great so far! One of the items from my order arrived damaged and Tammy from the Returns Dept responded right away. Will not hesitate to order from QB again!

I purchased a DreamLine shower door from Quality Bath. When the delivery company brought it to my house, one of the doors was shattered and immediately returned.
I contacted Freida from Quality Bath and she handled this AMAZINGLY! I had a NEW shower door delivered to my house within a week! And I was not billed for the door until I accepted the new one!
Frieda sent me a Follow-up email to make sure everything went 'smoothly' with the new door as well.
GREAT Customer Service! Prompt with relies and solutions!
Would HIGHLY recommend this company!

I purchased several Rohl and Axor faucets and plumbing fixtures from QB.com in November 2018. I was apprehensive - worried that it was an online place with lower than normal prices that would send me defective products. After my contractor installed the fixtures, we found one cracked ceramic piece. When I called QB.com in Feb 2019 to ask how I can purchase a replacement piece, Freida in customer service immediately offered to contact Rohl to ask for a replacement piece and in the same day I was told it was getting sent to me free of charge. Now it's Mar, and I noticed we are missing a screw for my kitchen faucet. When I called to inquire about purchasing a replacement, Lea (cust service) quickly offered to contact Hansgrohe/Axor about getting a replacement and emailed me that one was getting sent to me at no charge. I am now looking forward to shopping more on QualityBath.com for future remodel needs.

Customer service rep Akiva has been incredibly helpful. I've ordered twice, and both times he responded to my inquiries quickly and made ordering easy.

Quality Bath is a great source for high end plumbing fixtures and fittings! Good pricing and wonderful service! Akiva was very responsive to my requests. I recommend them highly!

Sol was very helpful with the answers we needed to place our order.

When one item arrived with a manufacturing defect, Adina got it resolved and a replacement ordered within two days.

Thanks all!

Akiva was extremely helpful and responsive. He helped me find the best deal, quickest shipping time and perfect color. He even responded on Sunday night. Greatly appreciate his help!

We tried for months to resolve our problem. Herbeau followed through the same day.
Knowledge of the product and service is superb. I look forward to using them again.

Outstanding and knowledgeable support staff throughout! Josh provided assistance with my selections and with delivery dates and made sure we will have everything in time for our renovations. Thanks!

Loved the professional help I received! Enjoyed the process of working towards getting my perfect bathroom. Had a positive experience with the website and also the customer service personnel.

Akiva was great to work with. He responded quickly to my requests, got me the various quotes I needed, made my requested revisions, and a good discount as well! Great customer service so far!