QualityBath.com

The process was smooth and even though we had to go pick it up in the states, we are in Canada, all went smooth and easy and great price, the sink was perfect and we love it in our kitchen. My photos won't upload for some reason but it is very beautiful and a wonderful size it fits cookie sheets and large pans easily. Great experience with this company.

I returned several faucets to them and their restocking charges and no free return shipping is exorbitant...I bought a 1200.00 faucet...and had to return it. It cost me 400.00 to return it. No lie. There prices are good only if you absolutely,,,absolutely do not need to return it. Buy from someone else like Build.com. Quality has good customer service and good prices but if you have to return something you will regret it. '

I came upon Quality Bath when I was price checking for a Price Guarantee from a competitor I always used. I see the great price, which was lower than the competitor, then I see a 20% sale. From past experience, I knew the attitude of the competitor drops considerably when there is a price match. I called with some questions and Josh was great. Very knowledgeable. The service received at Quality Bath is the type of service we received back in the 60's. I was very impressed. I place my order for a Franke disposer. It arrived sooner than originally stated and in excellent condition as expected. My only drawback is my plumber is on self-quarantine for covid exposure. THANKS again.

QualityBath has had great communication throughout the entire process from before purchasing until after purchasing. The vanity was a great price! It arrived well packaged in a timely way. We love the look and quality of the vanity! Follow up communication has been great! We will definitely look to purchase again from QualityBath! Adina was especially helpful in the process and great with communication!

Avi helped me with my multiple orders and is literally available 24/7, he responded to my late night 2am emails! He is also very knowledgeable about the products and very personable.
There was one small item that unfortunately I needed to return (no longer needed, it hasn't even shipped yet), and Chaya was able to help me with my refund for that one item. She was very accommodating and kind.

Thank you!
Jared M

The local business we had do the granite counters and sink in our kitchen had a supply chain issue and we were going to have to wait over a month to complete our project. I googled the model of Blanco sink we needed and found QualityBath.com. Exact sink. Exact color. IN STOCK! I called late on a Thursday and the extremely pleasant and accommodating person who answered the phone ordered it for me in minutes, and I had the sink in hand by the following Monday. Perfect condition. We LOVE the sink and would not have been happy with the substitution we were looking at. QualityBoth.com saved our kitchen project and did it quickly and very pleasantly.

I ordered an Herbeau Farm Sink from Quality Bath and it arrived with a small flaw in the bottom of the sink. Freida in Customer Service was incredibly helpful. I sent pictures of the problem, she called the company and a replacement sink was on its way with no hassles at all. This is how you always hope Customer Service will work, but sadly these days, it is not always the case. I am very, very pleased with both the product and the quality of service I received. I highly recommend them.

Tammy at Quality Bath is professional, responsive and understood my timeline. Tammy went above and beyond to assist me and deliver the answers and outcome I needed, all while providing the best pricing. I highly recommend QB and applaud Tammy! Many thanks!

Back in the day, an online soaker tub purchase was not on my horizon. However, thru Quality Bath, not only was there a great selection of tubs, sink, etc. they also offer incredible pricing. However, best of all though was the excellent customer servicing from a young man named Akiva Pomerantz. He was knowledgeable about the products, no pressure, able to work thru my scheduling and very responsive to my questions. He made the purchase easy, to complete while ensuring confidence that I was making the correct decision. Great job Akiva, it was a pleasure doing business with you.

I would like to commend Quality Bath and their Customer Service Team, especially Adina for their exemplary Customer Service and support. Their team went above and beyond to find me the right product for my new Blanco sink I purchased from them which I love. I was having an issue with the finish and after trying a few different drain types and they did not work, Quality Bath did not hesitate to make it right. They refunded me my money with no questions asked. Adina made a very frustrating situation tolerable and resolved the situation to my satisfaction! Thank you Quality bath for your exceptional service and standing behind your products. You are definitely a model other companies need to follow!

I was unfamiliar with Quality Bath but found it as I looked into a lighted mirror cabinet and needed a fairly quick response. Luckily, Akiva answered my call and not only helped me quickly but also helped me find solutions to a couple other parts of my project. The pricing is really good and he was able to let me know stock vs nonstock items. I will use Quality Bath in the future as I map out projects and the first person that I will call is Akiva!

Akiva was VERY helpful in getting me a great price for a rather expensive kitchen faucet. He was quick to respond to my initial email inquiry and give me a price quote. When I spoke with him in person to actually place the order, he was very polite, knowledgeable, and efficient. All in all, a very pleasant shopping experience.

Bought a Thompson Avanity cabinet for our bathroom. This is a quality piece of furniture. The care in which this piece was packed, speaks volumes to the quality control of the mfg.
It was nice to have Rikki from Quality Bath contact us, instead of the PC generated "Thank you for your order" we usually get. Good company to do business with.

Chaya Is always so very helpful with any issues and returns. Her customer service is second to none. She consistently follows up until any issue is solved. She is another reason I will always use Quality Bath! She is a rockstar!

I spoke with Akiva regarding a recent order and he was quite helpful with the product review and more importantly explaining the lead time for the sink I was thinking about ordering. After my discussion with Akiva, I did place the order and look forward to receiving the item in the next 8-10 weeks.

Tammy took care of speaking with Duravit when I got my Durastyle console with the shelf that is a special order that takes 12-14 weeks and the wood of the shelf at the corners expanded where the wood pegs came undone and cannot be hammered back in. She was so nice and felt bad as Ive waited so long for it and handled the situation very quickly and got back to me in just a few hours to tell me they are sending me another one and in half the time. Exceptional customer service with the upmost kindness! Thank you!

Team member called Dov email and also called me after I put the order online, to make sure the toto washlet I bought is matching with my toto toilet model and it is impressed me. They are not only selling the product and also make sure the customer has good experience.

I ordered a beautiful sink from Qualitybath.com. When I needed help with my order I called up, someone immediately answered the phone and connected me with Freida. In five minutes I was taken care of and now I am set. Thanks Freida, and thanks qualitybath.com!

Akiva is very helpful and responsive. Always answered questions promptly. He notified me that a vanity top I ordered would not fit the shape of the vanity exactly so I could revise me order (and get a refund!). A lot of customer reps would not have bothered and just sent what I ordered.

I am a Mechanical/Plumbing Contractor in Southern California. I have been in business since 1988, and I have experienced both good and bad material suppliers over my years in business. I would rate the professionals who run QualityBath.com at the very top of the "Good" list.

My sales representative Dov Gellis and the people who back him up are the most knowledgable and competent people I have ever done business with. They will always let you know when to expect your products (which in the age of Covid isn't easy to do sometimes), and they will always follow through with an e-mail or call if something is going to change, which it rarely does.

I pride myself on keeping up on the latest products and manufacturers in my field, but the knowledge these people have about the industry is second to none - They are the Pro's Pros, and will continue to get my fixture business.

I am a very particular customer, and spent hours and hours searching for the best fixtures and the best prices for our new home build. I found that at Quality Bath online and purchased all of our plumbing fixtures online from them. Sure, I was hesitant to buy online, but what I received in addition to my quality fixtures was first class service from Mimi in sales and Tammy in customer service. They were more knowledgeable, professional, responsive, and a pleasure to do business with and this is not my first rodeo so I can say this without hesitation - you need not look anywhere else and your business with Quality Bath, and especially Mimi and Tammy will be a great experience!

We ordered multiple Lefroy items from Quality Bath. We did an initial review when we first received them and everything looked good. About 2 months later as we were unpacking one of the items and getting ready to install it, we noticed that one of the porcelain handles was cracked. We hadn't noticed it initially because it wasn't fully tightened and the cracked part hadn't been showing. We communicated with Lea in the returns department at Quality Bath and she was able to contact Lefroy and get us a replacement handle at no cost even though it was 2 months beyond the review period. Lea was very prompt, helpful, cordial and easy to work with. We would definitely use Quality Bath again and want to thank Lea for her great service.

I purchased a very expensive Rohl faucet. I had an issue with the finish. Chaya in customer service was of great assistance to me in getting the matter resolved with the manufacturer. Quality bath customer service and Chaya in particular was outstanding! I will definitely do future business with Quality bath and would highly recommend this company.