• Raney's Truck Parts

Raney's Truck Parts

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Overview

Raney's Truck Parts has a rating of 4.4 stars from 9,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 884th among Auto Parts sites.

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Positive reviews (last 12 months): 89.4%
Positive
252
Neutral
10
Negative
20

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51,698 reviews

17
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How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (9,715)

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customer service (177)
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Larry W.
0 reviews
0 helpful votes
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March 11th, 2018
Verified purchase

Everything was great. If i had to give any negative feed back it would be the lack of providing an expected ship date at the time of ordering, and also a email with a tracking number when it does ship.
I had called Raneys two times. On both occasions, the people i spoke with were very knowledgeable and were able to answer every questions i had.

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Tom R.
0 reviews
0 helpful votes
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September 29th, 2017
Verified purchase

I had a fitment problem with the product purchased. Raney's made every effort to correct the problem. It is rare in today's world to find a company that contacts their customer to address problems and correct them

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John G.
0 reviews
0 helpful votes
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February 24th, 2019
Verified purchase

Customer service, technical support lacking. Measured correctly and ordered as directed by the instructions provided by Raney's. Lug covers would not fit. Called customer service and could not rectify the fitment issue. I will be returning these.

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Jewell I.
0 reviews
0 helpful votes
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December 13th, 2019
Verified purchase

Website is easy to use when searching for parts by model, make and year. Very helpful when searching for parts on older model trucks. Raney's will also give you a call if there is any question about what you ordered.

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socorro Q.
0 reviews
0 helpful votes
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November 7th, 2018
Verified purchase

I returned the cabinet back a month ago and still havent seen a credit on my account. Called last week spoke to customer service they were gonna check the warehouse and call me back. Still waiting on that phone call.

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Greg B.
0 reviews
0 helpful votes
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September 12th, 2016
Verified purchase

All the parts came they are all wrong. I ordered push on lug nut covers and got thread ons. This doesn't work on my rims. After reading the details about return shipping and discovered I would have to pay the shipping back which was $55 I decided I would just order the correct ones from a different store. This was my first time ordering from raneys and unfortunately the last. Shipping was to high and products were incorrect.

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Michael G.
0 reviews
0 helpful votes
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December 19th, 2019
Verified purchase

Great experience, app is very easy to use and directs you right to the parts your looking for plus the delivery schedule was correct and on time I look forward to doing business with raneys in the future!

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Dalton W.
0 reviews
0 helpful votes
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January 21st, 2020
Verified purchase

The order shipped with YRC Freight. I waited until 3 days after the scheduled delivery day to call them, they said that they don't have any trucks heading to my area within a week. I had to drive an hour and a half to pick up my order at their facility.

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Cassandra C.
0 reviews
0 helpful votes
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April 11th, 2019
Verified purchase

Was happy to receive the ram's head hood ornament, however delivery to Canada took quite a long time. Delivery was also complicated by an additional charge of about $40 for duty and shipping fees that had to be paid before it could be delivered. I had already paid for shipping and duty fees at the time of purchase. This was quite frustrating.

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will g.
0 reviews
0 helpful votes
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August 15th, 2016
Verified purchase

If i made mistake with choosing 1" lip over the 7/16", can i make an even swap later? I did make a mistake with lip on front center caps. My # is *******343, or should i call you. All in all, exellent service and great prices

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Jeff W.
0 reviews
0 helpful votes
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August 8th, 2020
Verified purchase

The staff at Randy's is AMAZING! Natalie is super great and really follows through until the very end to ensure you are completely satisfied with any outcome of the transaction. I will continue buying from them as long as I own trucks.

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Liana L.
0 reviews
0 helpful votes
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December 9th, 2019
Verified purchase

The shipping notifications were the only things we had an issue with. It said that the order was received for almost 2 weeks before I called about it. Then I was on hold for almost 15 minutes while the customer service rep found my order.

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Jina G.
0 reviews
0 helpful votes
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April 12th, 2014
Verified purchase

We received our order in two shipments a few days apart. Which was fine since they sent me an email about the delay on the rest of the order. When I received the parts they were exactly what I ordered, in excellent condition and packaged to ensure the parts would not be damaged during shipping. They had extra paper and air-filled pillows cushioning the parts. I was extremely glad they did that since other places I have ordered from didn't and my order from them was damaged and had to be returned. I would definitely order from Raneys again.

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Pablo P.
0 reviews
0 helpful votes
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August 20th, 2017
Verified purchase

Everything was great, the only issue I got it was with one of my products did not got here, I had to call on several occasions the third time the rep that helped me out she stated that she will notify the warehouse to ship it to me, that same night I got the email it was sent two days later I received it. Overall experience was excellent, totally satisfied will recommend you guys to friends 100 %, shipping time and delivery excellent. From now on all my business goes only to you. Thank you

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Kelvin H.
0 reviews
0 helpful votes
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October 15th, 2019
Verified purchase

Shipper didn't include my phone number in the shipping information and the fed ex driver had no way to contact me for delivery appointment and my order was at the local fed ex warehouse for 2 days before I finally started calling about my order

Thumbnail of user josea1261
New York
1 review
0 helpful votes
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August 15th, 2022

I just want to say, that was super quick delivery on time I'm in love with my lights the truck looks great.

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Luis F.
0 reviews
0 helpful votes
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April 13th, 2020
Verified purchase

You guys are great, would have given 5 stars, but when I received the product it was in 2 different packages. Didn't understand why. On one it fit just right. When I went for the next one had to force it on, gave me a little trouble but got it on. All in all I like the product and it looks great.

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MICHAEL C.
0 reviews
0 helpful votes
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June 6th, 2019
Verified purchase

Yall do not have my recommendation,
Yall could fix this problem if someone would call me about the 500 dollar head lights that I'm not happy with, for one thing when i got them the high beam lights didnt work had to buy new one. And it hasn't been a year and now The clear lens is turn and Brown

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Scott C.
0 reviews
0 helpful votes
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June 26th, 2020
Verified purchase

I guess we are now spoiled and used to Amazon Prime shipping. That said having to wait up to 48 hrs for an item to ship is not acceptable in 2020. Raney's needs to speed up their shipping times or Amazon is going to eat their lunch.

Thumbnail of user roberts7444
Florida
1 review
0 helpful votes
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August 29th, 2022

Once again Raney's came thru with quality parts and fast shipping. Never failed me. I will definitely order again from Raney's.

Products used:
Headlights

Service
Value
Shipping
Quality
Thumbnail of user michaelc6436
Arizona
5 reviews
0 helpful votes
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October 10th, 2022

Fantastic product for the price! I will definitely be buying from them again when I need another one in the future.

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Thank y.
0 reviews
0 helpful votes
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February 19th, 2019
Verified purchase

Raneys has everything I could possibly need for my truck. Delivery was prompt. My other order was delayed due to UPS not having my complete address. My address was complete when I placed the order. Shipping department forgot to put my apt number down. Only delayed it one day. Overall, I am very satisfied with Raneys. I will be ordering from there again. Thank you.

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Eric Q.
0 reviews
0 helpful votes
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June 25th, 2018
Verified purchase

Ordered on Friday. Wasn't shipped til Monday afternoon. Normally not a big deal but some of the stuff was needed to get me back on the road. Grill ordered on Amazon showed up on Tuesday hardware for mounting I ordered from you showed up Thursday. I don't remember seeing an option to expedite shipping but maybe there was.

Thumbnail of user chrisk2380
Georgia
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

100% perfect order and shipping was sooner than expected!

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Tim B.
0 reviews
0 helpful votes
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March 7th, 2015
Verified purchase

I am an overseas customer and was very happy with the transaction.
I did fill in all my details while ordering online, but was informed that there was an additional charge. Which was fine, but perhaps for overseas customers that could be improved upon but overall I'm very happy.

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