• Raney's Truck Parts

Raney's Truck Parts

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Overview

Raney's Truck Parts has a rating of 4.4 stars from 9,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 884th among Auto Parts sites.

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Positive reviews (last 12 months): 89.4%
Positive
252
Neutral
10
Negative
20

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51,698 reviews

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How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (9,715)

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customer service (177)
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Jonathan D.
0 reviews
0 helpful votes
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December 21st, 2019
Verified purchase

They have super fast shipping my package actually got her a few days earlier then when the site said it will come.
The part that I ordered has really great construction without a doubt will order from here again without a second Thought

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morton H.
0 reviews
0 helpful votes
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October 24th, 2019
Verified purchase

Thank you for having all my orders delivered to my shop. May not seem like much of a accomplishment but I live in Canada and my order showed up on time complete and unharmed. So all I can say is will be doing business in the future. If you are Canadian don't hesitate these guys know there stuff and are very professional at what they do. I tracked my shipment from the time it was made to the time it showed up on my doorstep.
Thanks again from Alberta Canada.M.H.

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Steve F.
0 reviews
0 helpful votes
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September 22nd, 2019
Verified purchase

I was not made aware the part was out of stock until AFTER I paid for it. But it was understandably so, it was an accessories for a 1996 model truck. The hood mounted bug deflector arrived in great condition and fit like a glove. However, it buckles in speeds over 70 MPH. It needs either better support or to made from a slightly heavier gauge of metal. Overall, I'm satisfied with my purchase.

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David G.
0 reviews
0 helpful votes
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October 1st, 2019
Verified purchase

Easy website to navigate and place order. Called customer service for info on a couple of items I ordered, they were very knowledgeable and extremely helpful. I will definitely order from Raney's again.

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Nedad N.
0 reviews
0 helpful votes
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June 15th, 2018
Verified purchase

Well organized, described and easy to navigate website. Extremely pleasing to browse through and look at different products.

This was my first purchase but it definitely won't be the last. Thank you for very well put together website.

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North Dakota
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Great parts great selection fast delivery many options and a lot of part availability will definitely shop here again

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Allison M.
0 reviews
0 helpful votes
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December 6th, 2016
Verified purchase

Very easy to find the right product for our truck. Lots of selection with numerous accessories we didn't see anywhere else! Shipping to Canada was very fast with no complications. Definitely made life time customers out of us!

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Georgia
2 reviews
0 helpful votes
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December 18th, 2023
Verified purchase

I needed a couple replacement p1 lights and you guys had exactly what I needed received them in very short time and all is well

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Margaret K.
0 reviews
0 helpful votes
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November 30th, 2018
Verified purchase

So far so good! Too bad you folks don't have a dealer on the island of Oahu! A lot of the truckers love their chrome products here! I used to work for Cummins/International Trucks of Hawaii, & Hawaii Truck Parts Sales & Services and chrome was always a high seller. But both places didn't carry much. Now I have old customers calling me directly to hunt chrome down for them. So I'll be back for more! I was actually thinking of trying to open a little chrome shop. But it's a little hard here to do it without backing...

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Shane S.
0 reviews
0 helpful votes
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November 23rd, 2016
Verified purchase

Product appeared to be in good condition when received, but after installing one headlight didn't work... The halo around it only lit up a little on one halo (they each have 2 halos) tried calling them, it was a Saturday, so I had to leave a message... No one has gotten back with me yet, so after a week & a half, I still have have the new headlights in, but not fully functional! I just want the one replaced! I will still order from them, but I hope that customer service picks up their game soon...

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Matt R.
0 reviews
0 helpful votes
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March 4th, 2019
Verified purchase

Wrong tracking info sent to me. Called 2 separate times. First time CSR said they would email me the correct tracking number. Never happen. So I emailed a few days later. Not one response. Then I called again. It actually was out for delivery but I was not home to get it because of the other non responsive requests

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David G.
0 reviews
0 helpful votes
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December 2nd, 2016
Verified purchase

Only problem is it did not take 10% off on all lights ordered, did receive but only one of breather lights ordered work and on the m1 halo lights, they do not come with bullet style plug for electrical fittings, just bare wires, thought they would have bullet male ends, the smaller m3 for the breather maker lights did, not sure if i will replace all my current ones with these halo version because of that. To much unnecessary connections needed to make work and weather resistant, but great looking light

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Kirt B.
0 reviews
0 helpful votes
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February 17th, 2020
Verified purchase

This seems to be my general attitude with online shopping in general with a few exceptions. These coupon codes make me simply not want to buy. How many times have I paid a higher price because I didn't know there was a coupon code available until I already purchased. If you are going to have a code then apply it automatically or don't offer it at all.

Thumbnail of user charlesg1839
Kansas
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

No I haven't received order it's never taken this long always had good service in the past am I going to get my order

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Brood T.
0 reviews
0 helpful votes
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January 4th, 2017
Verified purchase

Great shopping experience so far. Every product we were looking for was here and a lot more. The shipping is a lot more than expected but it evens out with your prices being much cheaper than competitors.

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Danny M.
0 reviews
0 helpful votes
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July 7th, 2017
Verified purchase

One of my drivers was side swiped by another trailer taking out our passenger side mirrors. I looked locally in the Salt Lake area and the only prices I was quoted were ridiculous. I found this sight on google. It took me less than a minute to find both mirrors and the prices were great! I received my package over the weekend and was up running on Monday. Things could not have gone better.

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Leif N.
0 reviews
0 helpful votes
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January 22nd, 2018
Verified purchase

As far as the search ability on your web site and finding the product. Very good. Order process was ok as well.
But the process time and shipping took forever. Not sure if I will order again. To be honest We ordered multiple parts from various places over the last 2 weeks and all of our orders from every place we ordered got here before your product. We cant afford to be with out that long. Maybe if you pick up your processing and shipping time we may order in the future.

Thank you

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Kris S.
0 reviews
0 helpful votes
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July 3rd, 2018
Verified purchase

Would like to have been assured that the part will definitely fit my truck's model, but am happy to learn that the part is returnable should it not fit. I hope there are no hidden fees to return the part if necessary.

Though I initially answered No to request for follow up, I find it a great business practice to offer and encourage follow up requests in order to ensure good customer service.:)

Delivery was about a week after I was told it would likely be. Other than that, all was good.

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Felix Y.
0 reviews
0 helpful votes
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February 27th, 2019
Verified purchase

Easy to order, I got a hold of the via email they sent me a coupon. Quick to receive email updates, shipped out and received at reasonable time. What i would like to see in the future is free shipping when spend over certain amount.

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Matthew H.
0 reviews
0 helpful votes
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February 6th, 2019
Verified purchase

Raney's did an awesome job of getting my parts and sending them out on time. I will definitely order from them again.
UPS however was not so professional. They sent my order all over the USA and took 30 days to get my parts delivered.

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morton H.
0 reviews
0 helpful votes
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January 2nd, 2020
Verified purchase

So easy to shop here they have everything one could ever need for your ride. Shipping times are more than fair. Had the honour of talking with the staff, they are very knowledgeable and know there parts. Great place to shop.

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Maurice E.
0 reviews
0 helpful votes
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September 9th, 2016
Verified purchase

Site was very helpful as far as learning how to measure to buy exactly what I need. We will see how the items look as far as quality when I get them. Received them and they were put on my truck (with the retaining clips) and I lost both hub caps within the first 40 miles. The product itself was nice but in reality a waste of time and money. I verified that the ones I ordered were the exact ones needed for my application.

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David S.
0 reviews
0 helpful votes
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December 3rd, 2019
Verified purchase

I didn't call their customer service, they called me apologised for the technical error they had over the weekend and were more than helpful correcting my purchases. This is how a good business turns out to be great! Will continue to use them and promote their customer service.

Thumbnail of user thomask1984
North Carolina
2 reviews
0 helpful votes
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March 16th, 2023
Verified purchase

Truck rails were the right size and spec. Arrived quickly and with no issues. Will do business again.

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Elizabeth G.
0 reviews
0 helpful votes
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October 1st, 2017
Verified purchase

I have ordered items from Raney's several times as gifts for family members who are truckers. Have always been very satisfied with helpful service and prompt delivery. I am sure I will purchase from them again.

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