Raney's Truck Parts has a rating of 4.4 stars from 9,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 884th among Auto Parts sites.
Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter
I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.
They have super fast shipping my package actually got her a few days earlier then when the site said it will come.
The part that I ordered has really great construction without a doubt will order from here again without a second Thought
Thank you for having all my orders delivered to my shop. May not seem like much of a accomplishment but I live in Canada and my order showed up on time complete and unharmed. So all I can say is will be doing business in the future. If you are Canadian don't hesitate these guys know there stuff and are very professional at what they do. I tracked my shipment from the time it was made to the time it showed up on my doorstep.
Thanks again from Alberta Canada.M.H.
I was not made aware the part was out of stock until AFTER I paid for it. But it was understandably so, it was an accessories for a 1996 model truck. The hood mounted bug deflector arrived in great condition and fit like a glove. However, it buckles in speeds over 70 MPH. It needs either better support or to made from a slightly heavier gauge of metal. Overall, I'm satisfied with my purchase.
Easy website to navigate and place order. Called customer service for info on a couple of items I ordered, they were very knowledgeable and extremely helpful. I will definitely order from Raney's again.
Well organized, described and easy to navigate website. Extremely pleasing to browse through and look at different products.
This was my first purchase but it definitely won't be the last. Thank you for very well put together website.
Great parts great selection fast delivery many options and a lot of part availability will definitely shop here again
Very easy to find the right product for our truck. Lots of selection with numerous accessories we didn't see anywhere else! Shipping to Canada was very fast with no complications. Definitely made life time customers out of us!
So far so good! Too bad you folks don't have a dealer on the island of Oahu! A lot of the truckers love their chrome products here! I used to work for Cummins/International Trucks of Hawaii, & Hawaii Truck Parts Sales & Services and chrome was always a high seller. But both places didn't carry much. Now I have old customers calling me directly to hunt chrome down for them. So I'll be back for more! I was actually thinking of trying to open a little chrome shop. But it's a little hard here to do it without backing...
Product appeared to be in good condition when received, but after installing one headlight didn't work... The halo around it only lit up a little on one halo (they each have 2 halos) tried calling them, it was a Saturday, so I had to leave a message... No one has gotten back with me yet, so after a week & a half, I still have have the new headlights in, but not fully functional! I just want the one replaced! I will still order from them, but I hope that customer service picks up their game soon...
Wrong tracking info sent to me. Called 2 separate times. First time CSR said they would email me the correct tracking number. Never happen. So I emailed a few days later. Not one response. Then I called again. It actually was out for delivery but I was not home to get it because of the other non responsive requests
Only problem is it did not take 10% off on all lights ordered, did receive but only one of breather lights ordered work and on the m1 halo lights, they do not come with bullet style plug for electrical fittings, just bare wires, thought they would have bullet male ends, the smaller m3 for the breather maker lights did, not sure if i will replace all my current ones with these halo version because of that. To much unnecessary connections needed to make work and weather resistant, but great looking light
This seems to be my general attitude with online shopping in general with a few exceptions. These coupon codes make me simply not want to buy. How many times have I paid a higher price because I didn't know there was a coupon code available until I already purchased. If you are going to have a code then apply it automatically or don't offer it at all.
No I haven't received order it's never taken this long always had good service in the past am I going to get my order
Great shopping experience so far. Every product we were looking for was here and a lot more. The shipping is a lot more than expected but it evens out with your prices being much cheaper than competitors.
One of my drivers was side swiped by another trailer taking out our passenger side mirrors. I looked locally in the Salt Lake area and the only prices I was quoted were ridiculous. I found this sight on google. It took me less than a minute to find both mirrors and the prices were great! I received my package over the weekend and was up running on Monday. Things could not have gone better.
As far as the search ability on your web site and finding the product. Very good. Order process was ok as well.
But the process time and shipping took forever. Not sure if I will order again. To be honest We ordered multiple parts from various places over the last 2 weeks and all of our orders from every place we ordered got here before your product. We cant afford to be with out that long. Maybe if you pick up your processing and shipping time we may order in the future.
Thank you
Would like to have been assured that the part will definitely fit my truck's model, but am happy to learn that the part is returnable should it not fit. I hope there are no hidden fees to return the part if necessary.
Though I initially answered No to request for follow up, I find it a great business practice to offer and encourage follow up requests in order to ensure good customer service.:)
Delivery was about a week after I was told it would likely be. Other than that, all was good.
Easy to order, I got a hold of the via email they sent me a coupon. Quick to receive email updates, shipped out and received at reasonable time. What i would like to see in the future is free shipping when spend over certain amount.
Raney's did an awesome job of getting my parts and sending them out on time. I will definitely order from them again.
UPS however was not so professional. They sent my order all over the USA and took 30 days to get my parts delivered.
So easy to shop here they have everything one could ever need for your ride. Shipping times are more than fair. Had the honour of talking with the staff, they are very knowledgeable and know there parts. Great place to shop.
Site was very helpful as far as learning how to measure to buy exactly what I need. We will see how the items look as far as quality when I get them. Received them and they were put on my truck (with the retaining clips) and I lost both hub caps within the first 40 miles. The product itself was nice but in reality a waste of time and money. I verified that the ones I ordered were the exact ones needed for my application.
I didn't call their customer service, they called me apologised for the technical error they had over the weekend and were more than helpful correcting my purchases. This is how a good business turns out to be great! Will continue to use them and promote their customer service.
Truck rails were the right size and spec. Arrived quickly and with no issues. Will do business again.
I have ordered items from Raney's several times as gifts for family members who are truckers. Have always been very satisfied with helpful service and prompt delivery. I am sure I will purchase from them again.