• Raney's Truck Parts

Raney's Truck Parts

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Overview

Raney's Truck Parts has a rating of 4.4 stars from 9,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 884th among Auto Parts sites.

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Positive reviews (last 12 months): 89.4%
Positive
252
Neutral
10
Negative
20

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51,698 reviews

17
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How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (9,715)

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customer service (177)
Thumbnail of user richardf2347
Indiana
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Fast Shipping and awesome parts available. Always check Raney's first when looking for upgrades for my truck.

Thumbnail of user amandac2604
Georgia
2 reviews
0 helpful votes
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December 20th, 2023
Verified purchase

My experience was awesome, I called to make sure I was ordering the right thing, and the guy did everything he could to make sure it was right.

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Michael G.
0 reviews
0 helpful votes
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August 1st, 2020
Verified purchase

Very happy. Was a little confused with order coming in separately and thought there was a screw up. I called customer service and they explained the separate drop shipment from west coast. Simple as that. Got the remaining shipment a couple days later. Great people there keep up the good work.

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Dutch W.
0 reviews
0 helpful votes
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December 21st, 2016
Verified purchase

Good looking product but some items not to descriptive.so I hope return policy is friendly in case item don't work? Order to delivery process is slow. Not sure why it's takes longer then a week to receive product?

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Carlos v.
0 reviews
0 helpful votes
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April 30th, 2017
Verified purchase

Returning customer. Awesome customer service as usual. I ordered the wrong item and you guys helped me with return it so I can buy the right one. Very satisfied with this company and will continue to shop here.

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Mike W.
0 reviews
0 helpful votes
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July 20th, 2020
Verified purchase

Always a good experience. My biggest "complaint" is that I have now passed right by them on four trips through Florida...but have never had time to stop in when they are open. When I did have the time, they were already closed for the day! Just my luck!

Thumbnail of user robertm9144
Pennsylvania
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Easy, fast and accurate! Perfect every time! Shipping was a little slower because of the holidays, but everyone's busy!

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CRAIG E.
0 reviews
0 helpful votes
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December 13th, 2018
Verified purchase

Raney's did a great job; had a small issue with free shipping for Dynaflex exhaust that was charged to me but they quickly credited my account and resolved the problem. Will definately do business with them again!

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nathan m.
0 reviews
0 helpful votes
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August 26th, 2014
Verified purchase

Good prices and very reasonable shipping cost but got nailed with almost 100 bucks in duty and broker fees. Prob wont order from them again becaus they ship with ups. Ups told me the proper nafta form were not filled out by shipper.

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Thomas w.
0 reviews
0 helpful votes
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October 12th, 2018
Verified purchase

I had to go from 6' to 5' because I need my exhaust quickly one clamp was missing bolts for it got exhaust on but everything seems to not be right spools seem too long and mount clamps are not flat on pipe and seem to space pipes out to far Love the sound on them

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Waylon H.
0 reviews
0 helpful votes
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June 3rd, 2020
Verified purchase

Everything was what I expected. Except for the top hats maybe I don't have them lined up right or put them on wrong but once I had them in I can not put 90% of my lug cover on due to the fact the stainless ring again the back wall bend when the nuts were tightened..

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Mark H.
0 reviews
0 helpful votes
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October 29th, 2016
Verified purchase

Order came in three different deliverys that all had additional shipping charges totalling $90 so had to refuse last shipment and first two will be returned. I paid shipping on when I ordered this stuff. Sorry but will not use your store again.
Mark Hagman

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Gary r.
0 reviews
0 helpful votes
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January 7th, 2019
Verified purchase

My order came in two shipments and one did not arrive, after a couple emails Raneys took care of the claim process and sent replacements before UPS even had time to confirm with me the package never arrived. Will definitely do more business in the future.

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John V.
0 reviews
0 helpful votes
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March 20th, 2018
Verified purchase

I shopped around and decided to give Raney another try. Checking out with Paypal was a plus. We run 10 trucks, 4 different makes. All the dealerships are close by but dealing with there parts departments usually turns out to be a headach. I'm happy to find parts online on my time. Safe secure checkouts and prompt deliveries will insure continued us. Thanks for all the help.

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Jayne H.
0 reviews
0 helpful votes
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April 18th, 2015
Verified purchase

Gotta. But online said order hadn't shipped yet after more than a week so called to cancel. Customer service told me they had shipped several days ago and would be arriving the next day. Which happened. Update online shopping info would be nice.

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Scott A.
0 reviews
0 helpful votes
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June 22nd, 2017
Verified purchase

No problems. Process takes less than 2 minutes. Very simple. The only problem I have is your delivery schedule. It takes way too long to receive my orders. Sometimes 2-3 weeks. This is unacceptable. If you guys improved this, then your company would be 100%. I understand on special order items it may take longer, but 3 weeks is crazy. Thx.

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Dan H.
0 reviews
0 helpful votes
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March 15th, 2019
Verified purchase

Found item online. Price was far below what I had ordered from a local international dealer who had ordered it twice for me and got the wrong part both times. Was very impressed with delivery speed. Would definitely order from Raneys again.

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Brad M.
0 reviews
0 helpful votes
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January 17th, 2020
Verified purchase

Overall experience was excellent. Parts were very easy to find and order. I had an issue with the shipping that was caught by raneys and i was immediately able to get some of my shipping money back. Very friendly customer service, will be more than happy to come back. Only reason it didn't get a full 5 stars for delivery is because my parts came from multiple warehouses to be put together collectively to ship, which saves me shipping costs but slows the process. Cant win them all, will definitely come back.

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Jacqueline A.
0 reviews
0 helpful votes
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January 9th, 2020
Verified purchase

Fast and easy! If shipping is fast I will gladly write a second review...and somehow I think it will be! Since its now after Christmas i wanted to add that I was thrilled with the order and the company and my son-in-law loved his steering wheel cover for the semi that he drives!

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martin Q.
0 reviews
0 helpful votes
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October 11th, 2018
Verified purchase

Horrible service all around, took more then 1 month to get a front bumber. Turns out they charge extra fee besides the shipping fee if it goes to your home
Which should be included in initial shipping cost
I would call to check status and employees would be rude and would not want to help.

First experience = bad
Not buying from this company again

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Patti C.
0 reviews
0 helpful votes
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May 29th, 2016
Verified purchase

Was able to find most of what we wanted and the phone call for help gave us exactly the information we needed.

One item of the 4 we ordered came right away. The others were from the manufacturer and were slower in coming. I wish that the order status on the website had been more explicit. It initially said "partially shipped" but didn't indicate what was on its way. And when the parts from the manufacturer shipped, it seemed that a manual process may have been required to indicate that the remainder items were on the way, as the site had not updated.

One of the items from the manufacturer was poorly packed and arrived damaged. I called customer service and they were very helpful, asking me to send pictures of the damaged parts. They worked with the manufacturer and have indicated that a replacement part is on its way.

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Andrew s.
0 reviews
0 helpful votes
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April 5th, 2014
Verified purchase

Website was easy and nice...while shipping thinner stainless products need to put stiffer pieces on ends instead of just wrapping them...product came ups and was curled up on corners.I am just going to straighten them the best I can.but great products

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John D.
0 reviews
0 helpful votes
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October 4th, 2014
Verified purchase

Have bought many parts from Raney's over the last year, and they have gone above and beyond towards customers satisfaction and prompt replies to any questions I have had. Thanks to them me and our Pete are humming along just fine.

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Scott C.
0 reviews
0 helpful votes
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May 29th, 2019
Verified purchase

Was not able to find Reefer tank locking gas caps, and a couple of other items that I would have thought you would carry.

All the other caps were a great buy, fast shipping and no problems installing them. Would do business with Raneys again for our truck parts.

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Karl B.
0 reviews
0 helpful votes
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August 16th, 2016
Verified purchase

My experience was good, but just a lil difficult to navigate back and forth once you choose a product. How do I bring up my wish list without adding to it? What if I ordered the wrong version of a product for my vehicle?

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