• Raney's Truck Parts

Raney's Truck Parts

Write a Review

Overview

Raney's Truck Parts has a rating of 4.4 stars from 9,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 884th among Auto Parts sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 89.4%
Positive
252
Neutral
10
Negative
20

Instant Feedback

51,698 reviews

17
See all photos
How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (9,715)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (177)
Thumbnail of user mattn474
Matt N.
0 reviews
0 helpful votes
  • Send Message
December 20th, 2014
Verified purchase

Very good, we would really like items to be able to be shipped USPS rather than only UPS. Thank you.

After being contacted by a sales rep, they went the extra to change the shipping, very much appreicated.

Thumbnail of user javierg419
javier g.
0 reviews
0 helpful votes
  • Send Message
April 25th, 2019
Verified purchase

I'm very frustrated with the delivery. Take 26days to deliver 3 orders out of 4 orders and still the order 4 is not yet deliver...and you asking me for the customer satisfaction survey. When my orders are not finish.

Thumbnail of user pissedoffc9
Florida
1 review
0 helpful votes
  • Send Message
March 14th, 2022

Claimed they never received a return despite me having confirmation of the return. Will never shop with them again!

Tip for consumers:
Make damed sure you're buying the right part the first time!

Service
Value
Shipping
Returns
Quality
Thumbnail of user timt1244
Tim T.
0 reviews
0 helpful votes
  • Send Message
July 25th, 2017
Verified purchase

It sure makes shopping for Peterbilt parts easy for us guys who are behind the wheel driving all day long when all of the "shops" are open.
You guys have a great web site and it user friendly, cause I'm not great on a computer.

Thumbnail of user katrinaz36
Katrina Z.
0 reviews
0 helpful votes
  • Send Message
October 2nd, 2016
Verified purchase

I like that I received the email about the sale going with lighting. My husband has been wanting these lights and I have been putting it off. I just couldn't resist with a 10% savings. Every little bit helps.

Thumbnail of user cathys1449
Cathy S.
0 reviews
0 helpful votes
  • Send Message
April 19th, 2019
Verified purchase

My order was as I requested. Products were what I expected. Arrived in timely fashion considering weather.
Only comment I can make is I wish I would have been informed my order was coming in 2 separate shipments.

Thumbnail of user jamesm12781
James M.
0 reviews
0 helpful votes
  • Send Message
March 25th, 2018
Verified purchase

Thanks for the great savings on my LED marker lights which cost $80 at the stealership. I picked them up at your company for an astounding price of $17 each. So I bought six of them and saved a ton of money!

Thumbnail of user lauras4599
Laura S.
0 reviews
0 helpful votes
  • Send Message
July 24th, 2017
Verified purchase

After getting charged for shipping, it was suppose to be free. I had to pay $21 upon delivery for customs just to receive the package. I had no idea just how expensive this experience was going to be I paid over $50 US just to receive the product... very disappointing!

Thumbnail of user loraynel3
Lorayne L.
0 reviews
0 helpful votes
  • Send Message
December 27th, 2019
Verified purchase

My grandson seen all the trucks on your website and went crazy! He picked out several which I ordered them for him to give to him on Christmas! I was both pleased and extremely satisfied with the quality and details of all the trucks! My grandson loves them!

Thumbnail of user roberth9223
Robert H.
0 reviews
0 helpful votes
  • Send Message
September 22nd, 2018
Verified purchase

Easy to order and had the items I needed. Also had items that I had looked for previously at other retail stores. The only negative was the shipping was much higher than I expected for such a small package required.

Thumbnail of user justinc1693
Justin C.
0 reviews
0 helpful votes
  • Send Message
December 8th, 2018
Verified purchase

Not good, after I placed my order I kept checking the shipment. After a week and a half still shipment Saturday d pending. So I called and they said the product was out of order and they wouldn't have them for almost 2 months. 3 days after that they messaged me and said they were in so I said yes I still want them. They said we will have them sent out right away. Three days later still no shipment so I again called and inquired about my order and come to find out the paperwork was never even sent to their shipping department for the items to get shipped. They never offered any discounts or anything for their continued mishandling of my order and never seemed to care. My experience with this company gets a big

Thumbnail of user mikel3166
Mike L.
0 reviews
0 helpful votes
  • Send Message
November 3rd, 2019
Verified purchase

We ordered these headlights a month ago to be sure they would work in the truck. When we discovered they would work, we ordered a second set. Great product and super quick delivery; even out to the middle of nowhere

Thumbnail of user jeffh3036
Jeff H.
0 reviews
0 helpful votes
  • Send Message
August 20th, 2020
Verified purchase

It is very unclear if things are a pair or fit both sides...but you said FREE SHIPPING on orders over 75$... wtf! Tempted to cancel this order but it took forever to complete...not even sure of what I'm getting...I've spent lots of money and still dont have the right part! Spent 60.00 or so shipping my free shipping parts and then 60.00 or so shipping them back still no credit on my card,had help getting the 2nd visor and it to cost to ship plus it's the wrong part...wtf 180.00 in shipping a free shipping part plus the 2nd was damaged...

Thumbnail of user chada387
Chad A.
0 reviews
0 helpful votes
  • Send Message
November 29th, 2019
Verified purchase

I've been doing business with Raney's for a few years now. Never had any type of issues regarding my purchases. I've been very satisfied with all of my products. I will continue doing business with Raney's Thank you!
Ashleys Trucking

Thumbnail of user georgei442
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 17th, 2022

I received my parts as promised. I will definitely use again in the future for parts. They have an extensive selection of parts...

Thumbnail of user cammyt4
Cammy T.
0 reviews
0 helpful votes
  • Send Message
September 29th, 2016
Verified purchase

This seat cover almost fit, but not quite all the way on the seat part. The back fits as expected. The reason it gets a 1 star is the material that is used on the bottom of the seat for lacing the seat tightly is extremely thin and stretchy. It will be tearing any day now and it's only been on there 5 days. Also the seat material doesn't allow you to "slide" across the seat as you enter the truck...this further pulls the lacing on the underside of the seat.

Thumbnail of user terryz326
Terry Z.
0 reviews
0 helpful votes
  • Send Message
September 30th, 2019
Verified purchase

At checkout was supposed to have free shipping, would not validate it at checkout. Tried a coupon code, didn't work either. After checkout everything was corrected and shipped as it was supposed to be, very happy with the way everything was handled.

Thumbnail of user jamesw8194
James w.
0 reviews
0 helpful votes
  • Send Message
February 21st, 2018
Verified purchase

Parts and products have been great. Reward points are great, thank you.I just recently purchased a Freightliner classic day cab you have a wide variety of parts. I'm still not done,I look forward to finishing my project with Raneys products.

Thumbnail of user bobbyb764
Bobby B.
0 reviews
0 helpful votes
  • Send Message
January 9th, 2019
Verified purchase

Overall service was fantastic and easy! Products come packaged great and always on time! Thanks again for great products and always making my truck look great! Keep new things coming always room to add more!

Thumbnail of user joes3932
Joe S.
0 reviews
0 helpful votes
  • Send Message
October 21st, 2016
Verified purchase

Couldn't access paypal from your site. It stated in the description that the hubs may not fit all 4 point wheels. Of course it would not fit mine as the notches were not exactly equal at the four sites that I needed them. Also your site did not offer any alternative to fit my wheels. Very disappointed.

Thumbnail of user gerardb233
Gerard B.
0 reviews
0 helpful votes
  • Send Message
September 10th, 2018
Verified purchase

I could not redeem my 5% off that was sent to me. I was extremely disappointed that my product came from 4 different locations so I had to use 4 different custom clearances. Never again thanks anyway..

Thumbnail of user jacobr880
Jacob R.
0 reviews
0 helpful votes
  • Send Message
November 4th, 2019
Verified purchase

The shipping was a little confusing. I ordered a winterfront with included hardware, and it shipped out from 2 locations, but I only received one tracking number. I emailed customer support and they were very helpful in getting the second tracking number. I'm very pleased with the response time, and with how helpful everyone was. I'll definitely order more from you when the time comes

Thumbnail of user timg1396
Tim g.
0 reviews
0 helpful votes
  • Send Message
May 9th, 2018
Verified purchase

Not very satisfied with my order, we purchased a microwave and an inverter that was supposed to be the perfect inverter to run the microwave, the inverter was not strong enough to run the microwave so we had no choice but to purchase a more expensive inverter on top of the one we purchased.

Thumbnail of user integrityrvm
New Jersey
1 review
0 helpful votes
  • Send Message
October 3rd, 2023
Verified purchase

Ordering was quick and shipping was fast! Will be ordering lots more in the future. Cannot beat the pricing.

Thumbnail of user markj1746
Virginia
1 review
0 helpful votes
  • Send Message
June 29th, 2022

Shipping is ridiculously long... customer service is anything but... definitely would not recommend.

Service
Shipping

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

How do I know I can trust these reviews about Raney's Truck Parts?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Raney's Truck Parts?