Raney's Truck Parts

Hello i was trying to contact customer service. I received everything ok, the bumper shows signs of damaging and wanted to know what to do about it

Ordering was fine, delivery was fine, customer service was non existent. I emailed twice to ask about an update on my order being shipped and never received a response. I did however keep getting advertising emails every other day however, just nothing useful. That gets annoying.

Will order again, fast delivery and easy to order on the site.

Order a pair of Air Tank straps for our Freightliner and one was defective from the manufacturer. Claims department got it replaced for me with no hassle. I was very pleased with their response. Will definitely keep them in mind for parts in the future.

Refused to pay brokerage and extra fees by the shipping company they use ( hidden fees almost equalling the product and I purchased) then they kept what I ordered and offered me a refund of. 69 cents on a 50 dollar part. I will never deal with this company ever again

You guys had exactly what I needed in stock and the shipping was quick. In todays world that says a lot. I'll definitely be a customer for years to come if this is what I am to expect when I do business with you.

My order was delivered on time and was easy to order. The customer service was excellent and helpful.

Refused to honor warranty

The Minimizer insert-style slick plate in my opinion is nothing more then hyped up white plastic junk that did not stay on the fifth wheel more then one week. It was installed one weekend 11-26-2022 and before the next weekend on 12-2-2022 the trailer pushed it off. I want to sent it back and get a refund but Minimizer don't stand behind their product but only offer to replace with another piece of cheap plastic junk. The Holland low lube insert is built much better with a metal core that won't push off the fifth wheel.

Raney's had everything I was looking for! Great selection and great prices! Everything came well packaged and in a timely manner! I bought an entire light package for a 2021 Kenworth W900 including a universal light bar for under the front bumper! And after installing them it looks fantastic! The quality and craftsmanship of the polished steel and lights is impeccable! Raney's customer service is top notch and very knowledgeable! I had a couple of questions before placing my order and they answered all questions throughly! Look forward to buying more things for my truck from Raney's in the future! Highly recommend doing business with Raney's!

Other than I was a little disappointed that the bracket supporting the door underneath has no paint on it! I'm sure it won't be long before that starts rusting. There's no reason why it can't come painted.

I waited a week for a sun visor when it came it was all bent up called custer service took a week for them to figure out what to do been another week waiting on another one i would never recommond this place to anyone customer service is awful to deal with they wont call you back or answer the phone iv spent several thousand dollars here but ill never spend another dime here again

I ordered a "black" grill guard. They sent chrome which arrived in a box that had been shredded. The mounts arrived UPS the guard was shipped through Holland trucking. I had to pay extra for shipping to have it delivered and then Holland couldn't arrive at the destination requiring me to meet the driver to get my shipment. This company is pathetic! I will never use them again and I would recommend that no one else use them.

Needed a windshield gasket for my kenworth, like always they had my part and shipped it out fast!

Tried to save money by buying Super Socks instead of Autosocks. The Super Socks are worthless. Zero traction. You really do get what you pay for with Autosocks. Tried to return them for CREDIT ONLY towards Autosocks and they basically told me to piss off. Kinda lost my $#*! on them. But my request was very reasonable. Lots of places to buy online. You should pick anyone but Raneys.

Steering wheel was not the same as advertised. The steering wheel I received was a grey wheel with black leather wrapping. The installation and fit a good mistake. Looks very nice, practical, with no sun reflection.
My truck is a pleasure to drive now.

The service was great! Received order really fast. Customer service outstanding! The only thing is the gear shift extension is 3/4 in diameter and the mack truck I drive is 1/2 in diameter. The shaft itself. So I'll try and grind it down to fit!

They have a new chat feature that has been working flawlessly. It saved me a lot of time. Its very convenient to be logged into your account and have your order number ready as the first thing they will need is the order you are asking about if contacting them about an order like I was. I will definitely be buying from them in the future. All my friends buy from them and recommended them to me. They have a generous rewards points program as well. Alondra was a great help!

I got most of my order very quickly. I ordered a few pieces from raneys because the dealer told me they were back ordered but raneys website said they're in stock. Still waiting on some of my order to show up. Great website lots of options and simple ordering.

Finally arrived was waiting for over a month for ti to ship. Almost canceled my order but did not caue it was too late for me.

La livraison a été longue dû au transporteur qui ne desservait pas notre secteur, c'est poste canada qui sont venu livrer. Les pièces sont exactement ce que nous voulions Merci

Talked to a parts person, ( nice person)couldn't find anything for the older truck, found a bracket that looked close on their website, ordered- wrong one, now can't get help to return - there system can't find the order, but they keep sending me out emails- been on the phone waiting for over a hour for return parts / have a order number, but won't except it in return

Great service!very fast delivery one observation I would like more accessories for the new style Volvos.

My experience was good with you. I will definitely use you again

I bought two eagle eye lights for my Mack and I payed 50 dollars for each, and after couple days I found out that fleet truck charge 26 dollars for one! Shame on you...
And also they charged 22 dollars for shipping a part for me and it is taking 12 days to receive it although what I paid for shipping was enough to ship it in 2-5 days, that tells me they are making money from shipping because they choose the cheapest shipping they can get!
Shame on you