Raney's Truck Parts

I've always had good service except this last orde itvto 3weeks to get my order.one thing that I'm not happy with is the United pacific spike lug nut and axle cover kit.you should not have to polish them every week.they get tarnished in a week,very very upsetting I am on my 3rd set in less the a yr.im thinking of looking somewhere else for my covers,another guy that I work with is having the same issue and his truck hardly get driven

I was looking for a lighted Kenworth emblem for a t680 and your sight took me to this one I purchased...I received it and noticed it didn't fit like it stated in the description.upon further research 8 found that this particular part is for a key style emblem not an embedded emblem like on the new style KW...so as it stands your look up process is wrong by sending buyers to the completely wrong stuff

I am restoring a 1977 Dodge van and needed a perfect fit side marker light which had to be the correct size. I googled the size of light needed and was directed to Raneys page. This light is no longer made and replacement lights are cheap made and not worth buying. Raneys were the only company that had these side marker lights.

Was hard to rate Delivery Services as I have not received either of the 2 orders I've made. Rating overall price as midway as believe prices are comparable to other places I've shopped. And rating on Products/Services rated midway as haven't received either of my 2 orders to rate yet.

Excellent product, great service, timely delivery, very satisfied, will order other products again.

I would think about using a different delivery service, one that doesnt just leave customers product at a unoccupied building then claims that the customer actually signed for the product. This has no bearing on Raneys products or service but more to do with the delivery service.

Not a problem, easy to locate items. With the help of the people on the phone at raneys truck parts, they were very helpful and courteous. L would recommend them an there products to anyone. Thank you Raneys truck parts staff, you were a big help.

You care for me the same online as you did when I was at your Ocala facility. On the stack order, the flyer said free "shipping" but you charged $150. Shipping, but never delivered the stack. Paid $150.00 for shipping that was not done. Unhappy camper.

Not bad. Would buy again. Wish shipments weren't so long. Only bought a grill and visor so far and the visor was damaged. Most likely their vendors because packaging was good condition. So knowing sent a visor bent and banged up.

Only issue that I experienced was with customer service. Got some conflicting information due to agent miss reading the information they had. One of our items was on backorder and 1st agent told us that it would be shipped earlier the following week. When we called in to see if the item had shipped yet, the second agent told us that it would not ship out until later on in the month, when in reality, the item shipped at the end of the week and the second agent had misinformed us.

We ordered the pillows and mattress at the same time on Nov. 9th. The pillows came right away, within a matter of days. But the mattress didn't arrive until Nov 21, day before Thanksgiving. So if you are in a hurry and need it RIGHT AWAY, order early.

The shipping was fast! The price was actually cheaper than competitors. I hear "don't buy fine Raneys because they are too expensive," but in reality the price is generally the same. Even cheaper than my local chrome shop.

I purchased 2 mirrors from Raneys. Mirrors were defective, I rated them poorly in my review. Raneys called me and we discussed the problems with the mirrors. They immediately went to work to solve the problem. They refunded the money. The people at Raneys are excellent! This is why I shop at Raneys!

The headlights were easy to install and really look great, also very nice not to have to reprogram for codes. Only thing is on my 06 volvo the white led running strips turn to amber when parking brake is released but they still look great. Trux told me that can be corrected on older trucks with programming but wasn't worth the cost probably, the running lights are normally amber on the truck any way. All and all very satisfied.

We've looked all over for these parts and your company has the best product at the most reasonable price. You're even less expensive than Amazon!

Thanks to you "Cloud by Day, Fire by Night", the name of my husband's truck is going to look AMAZING!

So you guys are a parts broker? Every part I ordered came from another place usely the company that made the products. Customer service was very helpful but I didn't care for getting my parts all on different days from different places. Kinda pointless to order from you. Speacily since the company's sent me their own catalogs to buy directly from them. Your place was nice to get an idea what's out there so I thank you on that.

The one and only issue I had was there was nothing on the site saying that the item was out of stock, I would've been fine with waiting but had to get an email after my money was debeted out my account

I assumed that the headlight bezels would have a plug that went in-between the headlight plug. These do not so I had to add to the pigtails that came off of he bezels and cut the wires on my truck. I was not to happy about that. I called everywhere I knew of and nobody makes a plug that will allow you to just "plug and play"

If UPS would have made certain that whoever accepted my original shipment was authorized or even affiliated with me, everything would have been received in a timely manner, or made it to me at all. But Raneys made good on the discrepancy and from what I'm told, my replacement shipment was handed off to the proper person, because it is at my home waiting for my return so that I can finally enjoy my birthday present to myself, although almost a month later. Again, it wasn't Raneys fault, but a UPS fail.
I will be doing business with Raneys solely for my chrome and accessories in the future.

Only complaint is that my order was split into two shipments and delivered 3 days apart. I was excited about getting my new lights until I opened the box and only had half my order. Once I got my complete order it was everything I ordered. The new lights are everything as advertised. Awsome.

Only problem I really had ( and I get that fender guards aren't that hard to install), is there was no directions for installation, and I'm really not sure if I received all the parts for them. That being said, I improvised a little and they look great on the truck.

The website is quick and great. My order ended up being backordered. Not Raneys fault. I have to say this though. The customer service was great. I dealt with Scarlette and experience was awesome. Usually customer service reps are not interested in helping. Seems like they don't want to do their job but expect a pay check. Scarlette was different. It was like I was talking with a friend. Definitely a good change of pace from the typical reps. I will buy more from Raneys just because of that reason. Customer service is key.

Jefferson Chrome III is FANTASTIC! Was super helpful and am VERY pleased with his service! This will not be my only purchase because of him! There were alot of other places to buy this product but I was so impressed with J.C.III that I made the purchase right then and there! Keep him around!

I am upset about my last order, I was charged a restocking fee for something not in my control, after being told I would not be charged.
Our company has 7 other trucks to be fixed up, I will be shopping around, I was hoping that Raneys would do the right thing.