• Raney's Truck Parts

Raney's Truck Parts

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Overview

Raney's Truck Parts has a rating of 4.6 stars from 76,815 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 9th among Auto Parts sites.

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Positive reviews (last 12 months): 90.1%
Positive
302
Neutral
10
Negative
23
17
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How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (76,815)

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Reviews that mention popular keywords

shopping experience (37) truck parts (54) customer service (177) delivery time (16)
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Leonardo C.
1 review
0 helpful votes
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February 28th, 2020
Verified purchase

It was very east to maneuver the website, place my order and checkout. I had a question about this item so I called and asked my questions. Person who helped me was very courteous and answered my question and even gave me other suggestions on my item.

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XxRICKxX B.
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

i paid $75 to deliver on my front door. A big Semi truck/Trailer came to deliver and couldnt pull in because he was to big.. I had to pull my Semi behind his to unload seat in my trailer.. I lost that days work because i didnt have a pick up either..A waste of $75

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Gene W.
1 review
0 helpful votes
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July 28th, 2020
Verified purchase

Didn't like being blindsided with the shipping. I would have one price with the shipping included. People like to see a price and that's it. People are more apt to purchase when it's one price even if you've already added the product and shipping together. Thank you

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Troy W.
1 review
0 helpful votes
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January 2nd, 2019
Verified purchase

Shipping is way to fricking high, should be half of what I was charged. I was going to order some slick disc the other day and the shipping for two was going to be $66.00. Ordered them from Napa for the same price and got free shipping. If you want to be competitive in the online market you're going to have to work on lowering your shipping price.

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AndyK X.
1 review
0 helpful votes
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November 16th, 2019
Verified purchase

I had a great experience at Raineys. I identified a problem with the product they were selling in the resolve the issue quickly. Customer service contact with me and went out of their way to resolve the issue.

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Gerald D.
1 review
10 helpful votes
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September 30th, 2019
Verified purchase

I received the parts that I ordered on time and well packaged. However, the quality was very poor and I returned them. I contacted customer service about the cost of return shipping and was told I was expected to pay the cost of returning the parts; this was very irritating because had the product been a quality product, a return would not have been necessary. Needless to say, I am very unhappy with my first, and only, business transaction with Raneys.

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STEPHEN D.
1 review
0 helpful votes
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February 7th, 2020
Verified purchase

I almost checked out and saw I forgot to use your 8% discount code. So I went back and changed it and then went through checkout. At checkout, the discount was applied and then you also added sales tax,which wasn't added before, so you added back something to make up for the discount, that wasn't there before.

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Kirk P.
1 review
0 helpful votes
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September 24th, 2019
Verified purchase

We ordered a set of headlights for a Peterbilt truck. We received one quickly but the other one was on back order. They were very nice and informed us if we found one somewhere else they would refund us the money for the one that was on back order and they did held true to their word.

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1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Super fast shipping will be buying from again very good on cost highly recommended seller

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marcel f.
1 review
0 helpful votes
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December 14th, 2019
Verified purchase

I ordered a Grille Guard. I received the reinforcement parts first and box was damaged and there were some missing parts. When I contacted Raneys about the issue, I was sent out another package immediately and the problem was resolved promptly.

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James W.
1 review
0 helpful votes
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April 28th, 2020
Verified purchase

I ordered the wrong ones the first time, my mistake not Raney's. I reordered the right ones they fit perfectly and I got a full refund from my first order less the shipping charges. Very happy with my dealings with Raneytruckparts.com.

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Myriam Q.
1 review
0 helpful votes
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May 27th, 2018
Verified purchase

You advertising as free shipping ! But when it gets to the point to pay, there is shipping charges pups out, and no any other option to choose, and also only one option to choose as UPS shipping !
What is handdling fee ?
Thank you

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Michael V.
1 review
0 helpful votes
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January 22nd, 2020
Verified purchase

Item was backordered for over a month, but Raneys kept in contact with me with the necessary updates on my order. Very good customer service and communication. Will order from Raneys again in the future!

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Kenneth G.
1 review
0 helpful votes
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November 11th, 2019
Verified purchase

Great. Easy to find stuff. Wish you had a few other items that I need... But you have a great selection. I bought a few items for other trucks in my fleet, but mostly for a Cabover that I'm fixing up and about to put back to work.

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Miles T.
1 review
0 helpful votes
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September 22nd, 2019
Verified purchase

wasnt informed of out of stock at purchase. Was 2 weeks before I contacted customer service to find out it was out of stock. Could have been listed on the website as in stock or not. Could have been sent a status of the item at purchase. Shouldnt have had to email to find this out.

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Fred W.
1 review
0 helpful votes
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February 26th, 2019
Verified purchase

Website easy to navigate and works well, only thing is maybe lable the pictures because it is hard for me to picture the difference from the 10" visor to the 14" so if the pictures were labeled better I would feel alittle more confident

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Victor L.
1 review
0 helpful votes
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May 10th, 2019
Verified purchase

Easy & quick! But they were the wrong item. I have received your RMA Information & will be shipping them back today! I needed the 33mm non-threaded lug covers to fit for my application. Took awhile because my printer broke & I had to wait until the beginning of the month to buy a new one! I couldn't print out your RMA instructions!

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Edward S.
1 review
0 helpful votes
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March 13th, 2018
Verified purchase

ok I could use a 10% Place break beings I'm a service repair shop and a part store and have using your company for my son stainless steel parts supplier I plan on ordering more but in all actuality I should receive a larger discount

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1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Very quick service and accurate part. Very easy to order and tracking information was excellent. Will definitely use again for our parts that are not available locally.

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Jason C.
1 review
12 helpful votes
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August 3rd, 2019
Verified purchase

The wheel arrived damaged and missing hub kit(which is included on this wheel). The initial shipment took nine days. This seems a little long. When the wheel arrived it was scratched and the leather was worn and wrinkled. Raneys shipped a new wheel out, but because of complications with manufacturer and UPS the wheel was delayed another week. Alantra in customer service was the saving grace for Raneys for me. She was very polite and professional.

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1 review
0 helpful votes
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October 4th, 2023
Verified purchase

I ordered a tc200 truck seat from Raineys.com. They were helpful in finding if the seat would fit in the truck I drive. I liked the ease of use with the website. I found all of the information right there. Including seat height and width. It shipped fast. Product was in good condition when delivered.

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Matt D.
10 reviews
3 helpful votes
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August 25th, 2018
Verified purchase

Having to unclick the box after inputting the billing address using the billing address as the shipping address just to be able to correctly input a Canadian address is weird and frustrating. Otherwise fantastic experience.

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William L.
1 review
0 helpful votes
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December 6th, 2018
Verified purchase

I bought pure wave inverter just for this microwave I have a 3000 W microwave in my truck but bought another one because it said I needed a certain type of inverter got microwave hooked up the new inverter microwave ran but would not warm food up

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Gerry U.
1 review
0 helpful votes
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January 26th, 2018
Verified purchase

First time buyer here, will see what Canada Customs charges are and if the do not destrot anything or be rediculess on duty then for sure I will be purchasing more as there is no suppliers like this here. Well i received all ordered in 2 seperate shipments which created a ridiculous duty charge from custons and UPS, $ 90.00 total cost,that makes the items over priced,guess not going that route again with canadian exchange +duty $400.00 total cdn. no thx not again.

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Michael P.
1 review
0 helpful votes
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September 9th, 2019
Verified purchase

Customer service very Proffessional and polite ordered the wrong part the woman on the phone was very nice and respectful walked out to the Warehouse to see if my order was shipped. It hadn't shipped yet so she went ahead and changed it for me and sent me an email that she changed it ..Would definitely order from Raney again very satisfied

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