Raney's Truck Parts

the customer service was great! They didnt tell me that there supplier wasnt on time and that my order was going to be delayed because of. I had to call and ask why I havent recieved my order on time. Once I did and ask for discount it was offered.

dash mat for a 2017 Cascadia Freightliner does not work, the defrost holes are in the wrong place. the 2017 has them centered on the dash and the mat that was sent has 4 of them along the bottom of the mat therefor blocking any air flow from the defroster vents

When shipping to Canada via UPS you should give an option to prepay customs. It was an unexpected extra $50 I had to pay which made it such a price that I could have purchased for a lower price locally

Purchased what I thought and was advertised a pair of headlight lenses. After I placed order I realized that the price was for one headlight lens. Called company to cancel order and was told that order was canceled and refunded to my card. Well next day I receive said order UPS and email conformation that order was delivered.
Called company and was informed that they supposedly called me back stating order was processed through manufacturer and they couldn't stop it. Now I have to pay $9 shipping to send it back to them. SCAM Artists!

I was trying to get my order in for the free shipping(fattuesday) But ran into problems getting the right dimension for the floor plate. By the time I talked to someone ,the discount was over. (12hrs)

Bad communication and subpar customer service. Did not receive my item and no reason why until I called and found out it was on backorder, even though I had checked on it once before and was told it was being sent out.

The order came thru but was wrong shift knob had ordered a red pearl ball, i got a abstract wolfs head with a tophat. However the box was damaged, and the tophat on the wolfs head was broken. After a few emails i just gave up. Ill maybe get it somwhere else.

This shopping experience is great so far but I did in the past order an ash tray for my 1995 379 Pete and when I received it it was to big and I called to return to be told that shipping was so high it didn't pay to ship back so now im stuck with an ash tray that want fit

Yes the article was reasonably priced and it's heavy duty design works perfectly to carry the load placed upon it. Thanks for an overall pleasant experience.

I don't understand why you guys are not approving complete credits now because previously we got greater quantities and the credits were completely approved.

Sore seems a little quirky. Made me enter my billing info twice because my shopping cart had changed (but it didn't). Would like to see an estimated ship/receive date before completing purchase.

Very dissatisfied w/customer service. Did not receive notification that issue with shipping part until a week later ,after I contacted you. Too find out where the part was.

Raney's didn't screw me around by cancelling my order like their competition, they had the hard to find part I needed and shipped it to Canada with no hassle.

Top notch customer service always willing to help and very quick response to any questions or concerns I might have highly recommend great bunch of people

Thought it would be difficult to find a replacement crank for our Fire Apparatus. Surprise! First site to crop up on my Internet search. And all the numbers match. Thanks.

Always had good response until this order took to long for a call back I ended up ordering part from another company and received it before you called me back thanks

Kimberly Harris is awesome. We love dealing with her when placing orders. She always has a bubbly and happy outlook and personality. Keep up the great work Kim.

First time-seems alright so far. Proof will be in the final delivery.
Shipping seems about 20% more expensive, but am making up with the new customer discount...this time.

System won't let me ship to a PO Box. Frustrating especially for small items. Every time I edit my shipping address it automatically changed my billing

nice everything in one place. but missing a lot of chrome accessories such as door trim and other smaller chrome pieces that i had to find on different websites

Great website, have a lot of different things to choose from! Only downfall is shipping seems to take forever. I live in Colorado and it takes like 3 weeks to get here. Sucks

OK. -- don't like your ship rate on UPS. rather high. Its better to be less teasing on price -- charge 25 for product and have reasonable shipping of 20-30 bucks.

It was quick and easy. Only recommendation, would be to give a little more info. for those customer that are not very versed in cuts, finishes, and styles.