• Raney's Truck Parts

Raney's Truck Parts

Write a Review

Overview

Raney's Truck Parts has a rating of 4.6 stars from 76,815 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 9th among Auto Parts sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 89.9%
Positive
302
Neutral
10
Negative
24
17
See all photos
How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (76,815)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (37) truck parts (54) customer service (177) delivery time (16)
Thumbnail of user rodneyf21
Rodney F.
1 review
0 helpful votes
  • Send Message
October 14th, 2019
Verified purchase

Could not find where to log into my account with Raney's
Had to log in as a guest.
Flog the "log in" app programmer, and get rid of the advertising vomit when a customer is trying to give you money.
Have a simple and complete printable receipt.
If the product was available on Amazon, I would not have tolerated your website programmers incompetence and arrogance.
Thanks for the great products.
Programmers should not be allowed to rule the world.

Thumbnail of user anthonyc413
Anthony C.
1 review
0 helpful votes
  • Send Message
April 14th, 2019
Verified purchase

I am buying the same dam part I purchased just about a month ago for my shifter as the first 1 I bought for 56 bucks snapped off try getting better quality merchandise how bout that or ill go elsewhere to buy my stuff.

Thumbnail of user sarahs1572
Sarah S.
1 review
0 helpful votes
  • Send Message
September 16th, 2019
Verified purchase

Extremely disappointed in the product. Rather than send the actual shortie mud flap, you chose to just cut off a regular mud flap, making installation impossible because there are only two holes. Very unprofessional.

Thumbnail of user coreya160
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

Easy to find what I needed. Prompt shipping of product. Easy to work with.

Thumbnail of user austing57
Austin G.
1 review
0 helpful votes
  • Send Message
August 31st, 2019
Verified purchase

Best price on the Wilson 1000 mag mount antenna than any where else! The wish I could have used it for my trip back East a few weeks ago....but was delivered 2 days shy from my departure :( so I had to go to the local truck stop and buy a Lil Wil mag mount. But when I got home and there it was! I was extremely satisfied and money well spent!! Will probably put on my 89 Ranger, so when I go into my Montana mountains and "skip" is rolling in, this antenna will do the job. Thanks again! :)

Thumbnail of user peters733
Peter S.
1 review
0 helpful votes
  • Send Message
April 16th, 2019
Verified purchase

Simple and easy to order.
Write down the promotional codes they're hard to find later.

I've had trouble with a few items quality but have had Great customer service and they sent me a new one each time. even when they told me is was off of warranty.

Thumbnail of user maryelainew96
MaryElaine W.
1 review
0 helpful votes
  • Send Message
September 20th, 2019
Verified purchase

Great quality mud flaps. Very happy with them. Had an issue with the delivery address and the manufacturer. After several days and customer service representative, Andrew, keeping on top we finally got our order. Worked out great for us.

Thumbnail of user robertl5280
1 review
0 helpful votes
  • Send Message
March 17th, 2024
Verified purchase

A place to my order was not in trouble at all exactly what I was wanting and received it so quick I couldn't believe it I really do appreciate it and thank you I'll do business with you again

Thumbnail of user stevep565
Steve P.
1 review
0 helpful votes
  • Send Message
April 2nd, 2020
Verified purchase

Your website needs to show if an item is in stock. My order came in 4 separate shipments and most of what I ordered were parts to build an air line hose assembly that were no good to me until the final item arrived which was the hose.

I could have went to my Mack dealer same day and got everything I needed, but would have costed me a little more money. You need to just sell the dress up truck parts and forget about repair parts if you can not have in stock something as simple as emergency and service air lines!

Thumbnail of user kathrinev2
Kathrine V.
1 review
12 helpful votes
  • Send Message
May 21st, 2020
Verified purchase

It would be nice to have a coupon for a new customers first order. I called the company and talk to a customer service representative even, and asked for that, I didn't receive anything. Additionally, it would be good to have more shipping options, such as UPS ground 7 to 10 days which may have been cheaper than the $14 it cost. Otherwise, we love the products, we have ordered the same product on your website Previously. Thank you, I look forward to receiving. This is a surprise birthday gift for my husband.

Thumbnail of user donl488
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase

Order came quickly to Canada. Somehow manufacturer put a kw light in one box though. Returned and shipped wrong light again, but zero hassle return process. New light shipped immediately. Overall happy, mistakes happen. They were dealt with appropriately and I'm
Super happy with customer service and the lights are sweet.

Thumbnail of user jonathand220
Jonathan D.
1 review
0 helpful votes
  • Send Message
December 21st, 2019
Verified purchase

They have super fast shipping my package actually got her a few days earlier then when the site said it will come.
The part that I ordered has really great construction without a doubt will order from here again without a second Thought

Thumbnail of user timothys268
Timothy S.
1 review
0 helpful votes
  • Send Message
April 29th, 2019
Verified purchase

Terrible! boy that answered the phone knew nothing and said there are no supervisors on duty, he was very rude and cocky. Would not give any free shipping coupon that is clearly stated on your web site and spent 19 minutes on hold

Thumbnail of user stevenw667
Steven W.
1 review
0 helpful votes
  • Send Message
May 8th, 2020
Verified purchase

Well your shipping prices are crazy high for a single-item purchase, your website complained of errors involving changes to my cart when there were none, so I'd give it a half score for effort but not as good as it could have been.

Thumbnail of user briane287
Brian E.
1 review
0 helpful votes
  • Send Message
September 15th, 2019
Verified purchase

Order sat in nj. For 4 days when I received the seat box was damaged plastics piece that holds controls was damaged and seat skirt had little holes in it overall not to happy with shipping as far as ordering goes no problem

Thumbnail of user stevef381
Steve F.
1 review
0 helpful votes
  • Send Message
September 22nd, 2019
Verified purchase

I was not made aware the part was out of stock until AFTER I paid for it. But it was understandably so, it was an accessories for a 1996 model truck. The hood mounted bug deflector arrived in great condition and fit like a glove. However, it buckles in speeds over 70 MPH. It needs either better support or to made from a slightly heavier gauge of metal. Overall, I'm satisfied with my purchase.

Thumbnail of user geoffreyf95
1 review
0 helpful votes
  • Send Message
April 15th, 2024
Verified purchase

Easy to use website and the help center is great also

Thumbnail of user davidg726
David G.
2 reviews
0 helpful votes
  • Send Message
October 1st, 2019
Verified purchase

Easy website to navigate and place order. Called customer service for info on a couple of items I ordered, they were very knowledgeable and extremely helpful. I will definitely order from Raney's again.

Thumbnail of user rachels1687
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

Raney's customer service is great. Everyone is extremely knowledgeable, friendly and made the search for my parts so much easier than anyone I've used recently. Part was located, purchased and shipped quickly-I never had to worry about if our driver was going to be out of service for more than a day. Love Raney's Truck Parts for sure!

Thumbnail of user nicolef339
Nicole F.
1 review
0 helpful votes
  • Send Message
August 3rd, 2020
Verified purchase

I was express happy with the shipment of my first few items... the seat covers have taken much longer than expected, but giving it one more shot bc the people are extremely kind... and i like nice people

Thumbnail of user nedadn1
Nedad N.
1 review
0 helpful votes
  • Send Message
May 20th, 2018
Verified purchase

Well organized, described and easy to navigate website. Extremely pleasing to browse through and look at different products.

This was my first purchase but it definitely won't be the last. Thank you for very well put together website.

Thumbnail of user mortonh17
morton H.
1 review
0 helpful votes
  • Send Message
October 24th, 2019
Verified purchase

Thank you for having all my orders delivered to my shop. May not seem like much of a accomplishment but I live in Canada and my order showed up on time complete and unharmed. So all I can say is will be doing business in the future. If you are Canadian don't hesitate these guys know there stuff and are very professional at what they do. I tracked my shipment from the time it was made to the time it showed up on my doorstep.
Thanks again from Alberta Canada. M.H.

Thumbnail of user kurtk98
Kurt K.
1 review
0 helpful votes
  • Send Message
March 3rd, 2020
Verified purchase

The filters and search ability on the site don't work well to drill down to what i was looking for. I'd like a full wheel kit for the thread on spike covers it seems the 60 piece kits are far more economical than by single pieces and that isn't offered.

Thumbnail of user margaretk79
Margaret K.
4 reviews
0 helpful votes
  • Send Message
November 5th, 2018
Verified purchase

So far so good! Too bad you folks don't have a dealer on the island of Oahu! A lot of the truckers love their chrome products here! I used to work for Cummins/International Trucks of Hawaii, & Hawaii Truck Parts Sales & Services and chrome was always a high seller. But both places didn't carry much. Now I have old customers calling me directly to hunt chrome down for them. So I'll be back for more!!! I was actually thinking of trying to open a little chrome shop. But it's a little hard here to do it without backing...

Thumbnail of user rong814
1 review
0 helpful votes
  • Send Message
January 28th, 2024
Verified purchase

Found exactly the mirror replacement we needed for our older tender truck. No one else local could locate but after a few clicks on the website I found that exact mirror. Prompt fast shipping!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

How do I know I can trust these reviews about Raney's Truck Parts?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Raney's Truck Parts?