• Raney's Truck Parts

Raney's Truck Parts

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Overview

Raney's Truck Parts has a rating of 4.6 stars from 76,815 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 9th among Auto Parts sites.

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Positive reviews (last 12 months): 89.9%
Positive
302
Neutral
10
Negative
24
17
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How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (76,815)

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Reviews that mention popular keywords

shopping experience (37) truck parts (54) customer service (177) delivery time (16)
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Matt R.
1 review
0 helpful votes
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March 4th, 2019
Verified purchase

Wrong tracking info sent to me. Called 2 separate times. First time CSR said they would email me the correct tracking number. Never happen. So I emailed a few days later. Not one response. Then I called again. It actually was out for delivery but I was not home to get it because of the other non responsive requests

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1 review
0 helpful votes
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February 2nd, 2022

Good luck on getting them to answer you, then when they do finally call you back, they are of no help at all.
Im still waiting on a order from November, that was a 2 weeks lead time, was told i would have it in 2 weeks and still nothing, ignore emails and hold time is an hour plus

Tip for consumers:
go to 4 state

Service
Value
Shipping
Quality
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1 review
0 helpful votes
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October 7th, 2023
Verified purchase

My package was completely destroyed. Not sure if any hardware is missing but I have things like this I'm the shop to replace. Not shippers fault for the damage, but is their fault for choosing FedEx in the first place. Packages comes to my business everyday from all carriers. FedEx is by far the worst delivery service available anywhere. Late, damaged, delivery notes ignored.

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Steven M.
1 review
1 helpful vote
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April 8th, 2019
Verified purchase

Easy website to use. Even called customer care to ask a simple question and they really helpful they didn't know the answer right away but instead of lying he told me to hold so he can find the answer for me. That was awesome that's builds trust. Thank you.

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Daniel H.
1 review
0 helpful votes
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January 8th, 2020
Verified purchase

Quick and easy. Didn't have the hat I wanted but found another one that will do. Packing was sloppy , got all over the cap and was a pain to remove. Shredded cardboard isn't ideal for packing apparel,

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Felix R.
1 review
0 helpful votes
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February 27th, 2019
Verified purchase

Easy to order, I got a hold of the via email they sent me a coupon. Quick to receive email updates, shipped out and received at reasonable time. what i would like to see in the future is free shipping when spend over certain amount.

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Matthew H.
1 review
0 helpful votes
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February 6th, 2019
Verified purchase

Raney's did an awesome job of getting my parts and sending them out on time. I will definitely order from them again.
UPS however was not so professional. They sent my order all over the USA and took 30 days to get my parts delivered.

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morton H.
1 review
0 helpful votes
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January 2nd, 2020
Verified purchase

So easy to shop here they have everything one could ever need for your ride. Shipping times are more than fair. Had the honour of talking with the staff, they are very knowledgeable and know there parts. Great place to shop.

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1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Can't fail. I can always rely on them. Bumper and clearance lights work as they should. High quality.

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Michael A.
24 reviews
6 helpful votes
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May 3rd, 2018
Verified purchase

Your search engine was quick and very easy to use. I did not have to scroll through pages of parts like many other parts websites. Also after reading your "Why shop at Raney's" tab I was very confident in making a purchase and planning on shopping here in the future. Good parts stores are hard to come by in todays day and age.

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David S.
1 review
0 helpful votes
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December 3rd, 2019
Verified purchase

I didn't call their customer service, they called me apologised for the technical error they had over the weekend and were more than helpful correcting my purchases. This is how a good business turns out to be great! Will continue to use them and promote their customer service.

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Evan S.
1 review
0 helpful votes
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October 13th, 2019
Verified purchase

Raney's has great customer service. I've had had questions and one issue with shipping. It took less then 48 hours to completely resolve the issue. Friendly, courteous, and efficient staff seems to be rare these days.

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Michael D.
1 review
0 helpful votes
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January 6th, 2020
Verified purchase

Checkout was a little bit more of a pain, couple error messages and you really need to pay attention the pre checked boxes if you have a different billing and shipping address. Everything else is fine.

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Mark S.
1 review
0 helpful votes
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July 15th, 2019
Verified purchase

I am very pleased with the quality of the product as installed. I feel like I paid a premium price but I know that is subjective. One side had to be re-drilled to match the holes on my truck which would kind of make it not OEM. I also installed motorized mirrors wish this was not designed to do however like I said in the end I have achieved very good results.

Thumbnail of user josei312
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Excelente, le a dado una excelente vista a las puertas de mi Freightliner
Sin duda alguna e echo una buena compra, estoy por encargar mas

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NICK J.
1 review
0 helpful votes
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May 30th, 2020
Verified purchase

EASY TO ORDER...Have been waiting for two months from another source...after contacting them numerous times they e mailed me today to say they were sorry their shipping partner had failed and they were issuing me a refund ....after using my money for 60 days

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Alejandro B.
1 review
0 helpful votes
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March 9th, 2018
Verified purchase

I like all your products for my truck and more... The only thing I don't like and I am sure I will be buying more if you had no shipping costs or cheaper... You guys have products that will cost over 200 to ship, but I also understand that items are big... But I wish there is a way to get does Item without pay so much on shipping...

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John F.
2 reviews
0 helpful votes
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July 20th, 2019
Verified purchase

This has happened twice now. I can't log into my account and when I press the "forgot password" it tells me a message will be sent to my email to help reset or unlock it, but nothing comes through and I have to check out as a guest. Very frustrating and time consuming.

Thumbnail of user kwamet2
2 reviews
0 helpful votes
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January 7th, 2023
Verified purchase

The experience was great for the most part. Everything arrived much quicker than expected. My compressor had damage but didn't affect operation any. (I had to bend the mounting flange back to seal the chamber but was not an issue for me) I chose to repair myself rather than go thru the return process. All in all a good deal compared to other air horn sites.

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1 review
0 helpful votes
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October 19th, 2023
Verified purchase

It's nice to be able to get what is ordered quickly! Kudos to the warehouse personnel and order processors! I didn't have to wait a month or longer. I have not had the opportunity to be able to install my rubber shift boot yet, hopefully it works out perfectly. If not I hope returning things will go smoothly.

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1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Great product and easy to install. Exact fit and installed in about 1 minute each. Looks sharp.

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Joseph B.
3 reviews
1 helpful vote
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June 18th, 2019
Verified purchase

Came in a timely matter after placing the order.Package arrived in excellent condition with no damages. Haven't installed them yet on the truck due to it still being in body shop getting the hood repaired.

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Abraham R.
1 review
0 helpful votes
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June 17th, 2020
Verified purchase

Easy to find the exact item I needed, and they delivered promptly. Ordered on a Friday evening, when all dealers were closed, and the part arrived Wednesday the following week. Even during a holiday weekend.

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Nicholas S.
1 review
0 helpful votes
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November 7th, 2019
Verified purchase

All the folks at Raney's are awesome. Counter salesmen at the chrome shop are well mannered and have a good attitude. They give you attention and help you to be happy with your purchase when it comes to being the right fit for your equipment.
The customer services reps are also wonderful. They work to make you happy when an item is defective and even make sure you get any discount that Raney's is offering. Just great staff all around.

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Thomas D.
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

Still waiting on my dash pad, fridge came quickly and so did the pedals.
Package with the fridge mounting was open and stuff was falling out, no directions and not sure how many pieces are supposed to be there.

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