• Raney's Truck Parts

Raney's Truck Parts

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Overview

Raney's Truck Parts has a rating of 4.4 stars from 9,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 884th among Auto Parts sites.

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Positive reviews (last 12 months): 89.3%
Positive
250
Neutral
10
Negative
20

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51,698 reviews

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How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (9,715)

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customer service (177)
Thumbnail of user djr44
Indiana
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Always had good response until this order took to long for a call back I ended up ordering part from another company and received it before you called me back thanks

Thumbnail of user christiang589
Ohio
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

I should of been buy stuff from y'all all along 4 states has messed up on everything I've ordered from them and I'll never do business with them again

Thumbnail of user markk2756
West Virginia
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Had a minor issue with a fuel tank but customer support replied within 2 days and offered a partial credit or to swap it at no charge. Very nice to deal with, will use them again.

Thumbnail of user travisw216
Texas
1 review
1 helpful vote
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April 12th, 2021

I attempted to order for the first time from this company, Near a month later, NO PRODUCT Some of the poorest communication I've ever had from any company, Filed a dispute just to get my money back, I'd politely suggest using a better organized company to purchase from, Not Recommended!

Tip for consumers:
Do not expect return calls

Service
Value
Shipping
Returns
Quality
Thumbnail of user kylem1085
Texas
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Raney's site is always easy to navigate, and the order always comes on time. I will always recommend Raney's to my trucking friends.

Thumbnail of user davidr6944
Texas
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Part I ordered was received in good condition haven't installed on the truck yet because it's in the paint shop.

Thumbnail of user jaya166
Canada
1 review
0 helpful votes
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October 9th, 2019

I refused to pay the additional UPS charge after i paid the shipping, having the parts returned. Im no on the hook for all the original shipping and a restock charge. I wa told they wont ship to my USPS PO Box, but the previous order i made was shipped to my USPS PO Box. Never again with Raney's

Thumbnail of user adrianm547
Pennsylvania
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

I ordered an emblem that I had seen advertised. Went to the site, found the item, clicked and purchased, had it in a few days. How much easier can be? Thanks

Tip for consumers:
Raneys is a pretty nice shopping spot for just about anything Big Truck related

Products used:
Cosmetic-- replaced the Freightliner emblem with an American Flag style that fit in the area of the original emblem.

Service
Value
Shipping
Quality
Thumbnail of user davew1304
Idaho
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

All thing considered, the website is great, the parts available are great but I paid $27 bucks to ship plastic lug covers and eight days to deliver it.

Thumbnail of user lindas6480
Pennsylvania
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

I have ordered from Raney's before so a return customer because of their customer service, quick response, reliability, correct parts and quality of parts. I definitely recommend their service.

Thumbnail of user briang1813
California
1 review
0 helpful votes
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December 21st, 2022

Visor fit perfect cab lights and sleeper lights needed slight modifications but it all turned out The staff was very professional and helped me with all my needs. Thank you, raineys

Service
Value
Shipping
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Quality
Thumbnail of user kime463
Illinois
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Ordered part on January 5th, 2023 and it is now March 31,2023 and still waiting on part.
Have not heard anything from them until I get a request for this survey.

Thumbnail of user jeanniel111
North Carolina
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

I ordered 2 refrigerators for trucks in my fleet. They arrived on time with no issues. Units fit in trucks wth no problems. Brackets kit had everything I needed.

Thumbnail of user timt47
Georgia
4 reviews
0 helpful votes
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August 18th, 2022

I purchased a sending unit for my fuel tank and isolater straps and received them quickly. The customer service was great to work with and the items worked out well.

Products used:
Fuel sending unit.

Service
Value
Shipping
Quality
Thumbnail of user allenm563
Texas
1 review
0 helpful votes
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March 20th, 2024
Verified purchase

Ordered and received in 3 days.will order from Raney's again

Thumbnail of user donnieh122
Missouri
1 review
0 helpful votes
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March 17th, 2024
Verified purchase

Ordered a couple of LEDS to replaced burned out ones on my Silverado 3500HD running board. Great fit, finish and worked perfectly.

Thumbnail of user airikam
Washington
1 review
0 helpful votes
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April 15th, 2021

I had a problem with my part i received and Raneys was quick to get my issue resolved. Great customer service. Took care of me right away. I will definitely order from them again and tell my peeps!

Tip for consumers:
They are very busy so call early if you have any questions.

Products used:
Dixie air horn

Service
Value
Shipping
Returns
Quality
Thumbnail of user darrenw247
Illinois
1 review
0 helpful votes
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June 14th, 2022

I bought 3 types of LED lights for my trailer and they all exceeded my expectations. Raney's had the best price and shipped them to me fast. I will definitely buy from Raney's again!

Thumbnail of user bobetteas
Wisconsin
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

I was verry happy with my experience with Raneys Truck parts,I was happy that I found themn as I had placed my order 3 different times with 3 different companies and after waiting about 1 week or so they all said that the item that I had ordered was on back order.I was very upset until I found that Raneys had it in stock,as it was a christmas gift.I will be telling people if they are looking for parts to call Raney's.Thank You,Sincerely Bobette Sakiewicz

Thumbnail of user frankm1339
North Dakota
1 review
1 helpful vote
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April 10th, 2021

ORDERED PARTS 9 WEEKS AGO, WAS NEVER TOLD THEY WHERE NOT ON HAND UNTIL I CALLED A MONTH LATER, SPOKE TOO TWO DIFFERENT PEOPLE THAT SAID THEY WHERE COMING AND ON THE WAY, THEY BOTH LIED, SPOKE TO A LADY THAT ACTUALLY DID HER JOB AND DIDN'T LIE OR ARGUE WITH ME, CALLED AND LEFT MESSAGES WITH NO CALL BACK MULTIPLY TIMES, USED AUTOMATED EMAIL WITH NO ANSWER TO MY QUESTIONS, POOR CUSTOMER SERVICE POOR KNOWLEDGE BASE, WASTED MY TIME AND MONEY WHEN THEY COULD HAVE BEEN HONEST OUT OF THE GATE, ESPECIALLY WHEN YOU MAKE SURE YOU GET PAID KNOWING THE PARTS ARE MONTHS OUT. CANCELLED ORDER DO WASTE YOUR TIME. NOT A TRUCK DRIVEN TYPE COMPANY NO DIFFERENT THEN A CARQUEST WITH THERE KNOWLEDGE BASE, REALLY SAD

Tip for consumers:
if you don't get a tracking number from them then don't trust your parts are on the way

Products used:
truck parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user dougm875
North Carolina
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Seamless Process.
Ordered a few different items at different times and had a return also.
Same consistent great service each time.
Highly recommend Rainey's for truck parts and accessories.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rayb736
Utah
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Ordered these air cleaner cowls and they are a perfect fit. Only thing is they don't come with the plastic guides for the hood but overall a great product!

Thumbnail of user glennr476
Wisconsin
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Easy site good selection of quality items however I do not like being asked to give them a 60 character review

Thumbnail of user johnw7689
Ohio
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Came in good time. Delivery driver, FED-X just through it in my driveway if I wouldn't have seen it,I would have backed out of my garage and drove over it. Called and filed complaint with them.

Thumbnail of user isaulh
Wisconsin
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Great customer service and very fast shipping. Will definitely purchase other items needed from Raneys. Huge inventory and always up to date on trendy items.

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