• Raney's Truck Parts

Raney's Truck Parts

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Overview

Raney's Truck Parts has a rating of 4.4 stars from 9,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 884th among Auto Parts sites.

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Positive reviews (last 12 months): 89.3%
Positive
250
Neutral
10
Negative
20

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51,698 reviews

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How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (9,715)

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customer service (177)
Thumbnail of user arnoldoh7
Colorado
1 review
0 helpful votes
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March 13th, 2024
Verified purchase

Hello i was trying to contact customer service. I received everything ok, the bumper shows signs of damaging and wanted to know what to do about it

Thumbnail of user bend885
Indiana
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

Ordering was fine, delivery was fine, customer service was non existent. I emailed twice to ask about an update on my order being shipped and never received a response. I did however keep getting advertising emails every other day however, just nothing useful. That gets annoying.

Thumbnail of user rubenc304
California
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Will order again, fast delivery and easy to order on the site.

Thumbnail of user tome809
Illinois
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Order a pair of Air Tank straps for our Freightliner and one was defective from the manufacturer. Claims department got it replaced for me with no hassle. I was very pleased with their response. Will definitely keep them in mind for parts in the future.

Thumbnail of user waynew143
Canada
1 review
0 helpful votes
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April 5th, 2019

Refused to pay brokerage and extra fees by the shipping company they use ( hidden fees almost equalling the product and I purchased) then they kept what I ordered and offered me a refund of. 69 cents on a 50 dollar part. I will never deal with this company ever again

Thumbnail of user brianh2877
Colorado
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

You guys had exactly what I needed in stock and the shipping was quick. In todays world that says a lot. I'll definitely be a customer for years to come if this is what I am to expect when I do business with you.

Thumbnail of user truckerr1
Wisconsin
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Refused to honor warranty

The Minimizer insert-style slick plate in my opinion is nothing more then hyped up white plastic junk that did not stay on the fifth wheel more then one week. It was installed one weekend 11-26-2022 and before the next weekend on 12-2-2022 the trailer pushed it off. I want to sent it back and get a refund but Minimizer don't stand behind their product but only offer to replace with another piece of cheap plastic junk. The Holland low lube insert is built much better with a metal core that won't push off the fifth wheel.

Thumbnail of user samuelc816
Texas
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

My order was delivered on time and was easy to order. The customer service was excellent and helpful.

Thumbnail of user eddiet118
Georgia
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Raney's had everything I was looking for! Great selection and great prices! Everything came well packaged and in a timely manner! I bought an entire light package for a 2021 Kenworth W900 including a universal light bar for under the front bumper! And after installing them it looks fantastic! The quality and craftsmanship of the polished steel and lights is impeccable! Raney's customer service is top notch and very knowledgeable! I had a couple of questions before placing my order and they answered all questions throughly! Look forward to buying more things for my truck from Raney's in the future! Highly recommend doing business with Raney's!

Tip for consumers:
Make sure you know which led lights are in the kit you are ordering! Some of the pictures advertised are not the exact lights coming with the kit!

Products used:
Phoenix light kit and universal light bar for under front bumper!

Thumbnail of user christophers2464
Canada
1 review
0 helpful votes
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August 3rd, 2022

Other than I was a little disappointed that the bracket supporting the door underneath has no paint on it! I'm sure it won't be long before that starts rusting. There's no reason why it can't come painted.

Thumbnail of user michaele747
Texas
2 reviews
14 helpful votes
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June 29th, 2020

I waited a week for a sun visor when it came it was all bent up called custer service took a week for them to figure out what to do been another week waiting on another one i would never recommond this place to anyone customer service is awful to deal with they wont call you back or answer the phone iv spent several thousand dollars here but ill never spend another dime here again

Thumbnail of user ksh2
South Carolina
1 review
6 helpful votes
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March 6th, 2020

I ordered a "black" grill guard. They sent chrome which arrived in a box that had been shredded. The mounts arrived UPS the guard was shipped through Holland trucking. I had to pay extra for shipping to have it delivered and then Holland couldn't arrive at the destination requiring me to meet the driver to get my shipment. This company is pathetic! I will never use them again and I would recommend that no one else use them.

Thumbnail of user michaelv2219
Mississippi
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Needed a windshield gasket for my kenworth, like always they had my part and shipped it out fast!

Thumbnail of user bhaktaw
California
1 review
1 helpful vote
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March 17th, 2021

Tried to save money by buying Super Socks instead of Autosocks. The Super Socks are worthless. Zero traction. You really do get what you pay for with Autosocks. Tried to return them for CREDIT ONLY towards Autosocks and they basically told me to piss off. Kinda lost my $#*! on them. But my request was very reasonable. Lots of places to buy online. You should pick anyone but Raneys.

Tip for consumers:
Shop somewhere else. You’ll be better off

Service
Value
Shipping
Returns
Quality
Thumbnail of user jefff1204
Colorado
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Steering wheel was not the same as advertised. The steering wheel I received was a grey wheel with black leather wrapping. The installation and fit a good mistake. Looks very nice, practical, with no sun reflection.
My truck is a pleasure to drive now.

Thumbnail of user carlb978
Virginia
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

The service was great! Received order really fast. Customer service outstanding! The only thing is the gear shift extension is 3/4 in diameter and the mack truck I drive is 1/2 in diameter. The shaft itself. So I'll try and grind it down to fit!

Thumbnail of user louisa234
Tennessee
0 reviews
0 helpful votes
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January 21st, 2022

They have a new chat feature that has been working flawlessly. It saved me a lot of time. Its very convenient to be logged into your account and have your order number ready as the first thing they will need is the order you are asking about if contacting them about an order like I was. I will definitely be buying from them in the future. All my friends buy from them and recommended them to me. They have a generous rewards points program as well. Alondra was a great help!

Thumbnail of user peters2436
Pennsylvania
1 review
0 helpful votes
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July 11th, 2022

I got most of my order very quickly. I ordered a few pieces from raneys because the dealer told me they were back ordered but raneys website said they're in stock. Still waiting on some of my order to show up. Great website lots of options and simple ordering.

Thumbnail of user codyh346
Colorado
1 review
0 helpful votes
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March 20th, 2024
Verified purchase

Finally arrived was waiting for over a month for ti to ship. Almost canceled my order but did not caue it was too late for me.

Thumbnail of user jocelyng126
Canada
1 review
0 helpful votes
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May 6th, 2024
Verified purchase

La livraison a été longue dû au transporteur qui ne desservait pas notre secteur, c'est poste canada qui sont venu livrer. Les pièces sont exactement ce que nous voulions Merci

Thumbnail of user rons1552
Indiana
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Talked to a parts person, ( nice person)couldn't find anything for the older truck, found a bracket that looked close on their website, ordered- wrong one, now can't get help to return - there system can't find the order, but they keep sending me out emails- been on the phone waiting for over a hour for return parts / have a order number, but won't except it in return

Thumbnail of user alvarol38
Canada
1 review
0 helpful votes
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March 12th, 2024
Verified purchase

Great service!very fast delivery one observation I would like more accessories for the new style Volvos.

Thumbnail of user dennish1389
Ohio
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

My experience was good with you. I will definitely use you again

Thumbnail of user eddieq1
Michigan
2 reviews
0 helpful votes
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December 28th, 2018

I bought two eagle eye lights for my Mack and I payed 50 dollars for each, and after couple days I found out that fleet truck charge 26 dollars for one! Shame on you...
And also they charged 22 dollars for shipping a part for me and it is taking 12 days to receive it although what I paid for shipping was enough to ship it in 2-5 days, that tells me they are making money from shipping because they choose the cheapest shipping they can get!
Shame on you

Thumbnail of user timothyb1827
Pennsylvania
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

Very satisfied would recommend this website and products to anyone I will definitely order more things in the future

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