• Raney's Truck Parts

Raney's Truck Parts

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Overview

Raney's Truck Parts has a rating of 4.6 stars from 76,815 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, free shipping, and shopping experience. Raney's Truck Parts ranks 9th among Auto Parts sites.

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Positive reviews (last 12 months): 89.9%
Positive
302
Neutral
10
Negative
24
17
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How would you rate Raney's Truck Parts?
Top Positive Review

“Flame mud flap weights”

Nate H.
8/29/24

Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter

Top Critical Review

“One light out of three”

Nick A.
7/12/24

I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.

Reviews (76,815)

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Reviews that mention popular keywords

shopping experience (37) truck parts (54) customer service (177) delivery time (16)
Thumbnail of user seanm1977
1 review
1 helpful vote
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January 16th, 2024
Verified purchase

I placed an order for some vent inserts, the first order was made for a Kenworth by mistake. I needed them for a Peterbilt, and when I called in with my issue…. They got it taken care of right away and the process went very smooth. Thank you!

Thumbnail of user jasons3786
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Ordered purple button lights they cane pink! Had lots of problems with these trux accessories lights matching their own brand of lights. Poor quality control.

Thumbnail of user tomc2041
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Order was fine, product received in perfect condition. Required modification, not sure if that was due to something on our truck(2000 Peterbilt 379 w/ a C-15) or just a bad design in general. Either way, it didn't clear the power steering reservoir, so we had to cut and re-weld after changing the angle. We are pleased with the product itself, just not the initial fitment.

Thumbnail of user nolanh85
1 review
0 helpful votes
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December 31st, 2023
Verified purchase

Every order I've had with Raneys, I have not had any problems other than me ordering the wrong part. Buy the customer service team helped make the return and reorder hassle free. And always recieved quality products with no damages. Thank you

Thumbnail of user dannies37
1 review
1 helpful vote
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April 17th, 2024
Verified purchase

Ordering was easy and I got my items on time. Will definitely order again.

Thumbnail of user terryb1713
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Misinformation about fitment. This will NOT fit any 1/2x13 adaptor as stated. After contacting the manufacturer I learned that these knobs will ONLY fit the Rear Wheels adaptors which cost another 100 dollars. The knob is high quality but it is only part of what is needed to work. Raney's needs to update their product information. Please remove me from future emails and texts.

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Mark S.
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

Has a great selection on an easy to navigate site. Most likely would have given a 5 star rating but was little surprised by the high shipping charge. (Perhaps you could at least provide me with 2-Day delivery at that shipping price point?)

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Jacob L.
1 review
0 helpful votes
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September 5th, 2020
Verified purchase

Very User friendly site. Customer service email response was terrible. Website should show when a product is out of stock took over 2 weeks to get my order
Not to mention only having ground shipping and most websites offer free shipping on orders over a certain price not these guys. Next time I'll order straight from the manufacturer

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Rena M.
2 reviews
0 helpful votes
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July 29th, 2020
Verified purchase

I was not informed at purchase time that there would be significant additional brokerage customs fees to have item brought into Canada. This rarely happens with other online purchases and added quite a lot to the price. International Customers should Be warned prior to purchase

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Mike W.
4 reviews
0 helpful votes
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December 2nd, 2019
Verified purchase

Great experience, as always.

I appreciate that so many parts have diagrams and technical drawings showing dimensions. It makes it so much easier when laying out placements in builds.

Thanks, again,

Mike

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David G.
1 review
0 helpful votes
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January 1st, 2020
Verified purchase

I felt it took way too long for delivery. Almost a month later and I received my lights. I had to call and ask where they were, Raney's did not contact me. In hind sight Amazon would have been better.

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Maurice T.
1 review
0 helpful votes
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August 22nd, 2019
Verified purchase

Called customer service with fitment questions and encountered a delightful, very helpful team member who made my decision to purchase from Raney! Especially considering the horrible experience I had attempting to do business with a buy truck wheels online competitor.

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Steve P.
2 reviews
0 helpful votes
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May 19th, 2018
Verified purchase

I just can't understand why shipping was free until the very end and then it cost me $9.50 to buy it.i have been ordering from here and not had any problems except slow shipping but not real happy this time

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Catherine S.
1 review
10 helpful votes
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May 11th, 2020
Verified purchase

I'm not a trucker but was thrilled to discover your wonderful business and website - I inherited a couple of family lawn mowers and vehicles from my late father and needed a reliable fuel transfer pump, which is what brought me first here to Raney's. So glad I can bookmark your company for future reference. Loved the shopping experience and am very excited to try out the pump once it comes in. I'm a woman, and sometimes vehicle maintenance and tools, etc can be a bit overwhelming and intimidating, so being able to browse, research, and shop your site online, including reviews, was tremendously helpful and appreciated. Thanks so much again!

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Gary R.
2 reviews
0 helpful votes
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August 15th, 2020
Verified purchase

Last night system glitches, restarted process multiple times system froze I gave up. Received text message this morning as "reminder". Since item was still in cart I tried again. Hope I will not be disappointed with product.

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Mark O.
2 reviews
0 helpful votes
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October 11th, 2019
Verified purchase

I have already ordered 4 of these hubcaps in my last order. They don't fit as they are the universal multi lug pattern style and l need to return them. Please send a return shipping label to me with this order. Thanks Mark.

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Bruce L.
1 review
0 helpful votes
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December 19th, 2019
Verified purchase

Received order several days apart... two parcels... I'm ok with this, but it did cause me some concern at first.. caused me to call customer service to check if I ordered correctly... but your agent put me at ease... thanks for the great service and product.. we will be ordering soon.. thanks.. Happy Holidays.. Bruce

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Juan T.
1 review
0 helpful votes
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September 5th, 2019
Verified purchase

First time ordering from you guys, transaction went smooth and delivery as well. Thanks so much! You guys were the only ones who had EXACTLY what I needed to replace my exhaust stacks. Thanks for everything

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Monique B.
1 review
0 helpful votes
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August 7th, 2018
Verified purchase

It was great to find this. My neighbor's wife passed away and he has thrown himself into a gear head group that raises money for children by holding car shows. He once mentioned he wanted an angry duck hood ornament and you were the only place I could find it. I know he'll love it.

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Jason H.
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

Had good experience before, but not this time. 500.00 piece of equipment that isn't working and still waiting for customer service to contact me. Shipping was poor too, took almost 2 weeks for me to get it after I ordered it.

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Phil W.
1 review
0 helpful votes
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April 26th, 2018
Verified purchase

Jeff responded to my email, he gave me 5% off by being a new customer, and i was playing around with the numbers & got 10% off!! Thank each & every one of you. I will send you a pick of my '63 KW Narrow Nose single drive when it is finished!! Thanks again!!

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John W.
1 review
0 helpful votes
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September 16th, 2019
Verified purchase

100% satisfied with my order and delivery time, actually came sooner then I expected. The stainless steel panels I ordered look amazing on our truck and were extremely easy to install. I will definitely be using Raney's truck parts for all of my future orders.

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michael h.
1 review
0 helpful votes
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June 25th, 2019
Verified purchase

Other then my last order that I have to return because they changed design and will not work as is said in description. I have ordered them before and they worked. Unless these are defective. I'll keep ordering with you.

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Jose T.
2 reviews
0 helpful votes
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June 5th, 2019
Verified purchase

first time dealing with RANEY'S when I called customer service they looked to see if they had those same light that would go with an H-11 bulb. They did not and approved me for a return. I will be doing a lot of business with this company. Thank you

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Rodney F.
1 review
0 helpful votes
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October 14th, 2019
Verified purchase

Could not find where to log into my account with Raney's
Had to log in as a guest.
Flog the "log in" app programmer, and get rid of the advertising vomit when a customer is trying to give you money.
Have a simple and complete printable receipt.
If the product was available on Amazon, I would not have tolerated your website programmers incompetence and arrogance.
Thanks for the great products.
Programmers should not be allowed to rule the world.

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