Realtor.com

Scam & Fraud. The lower level people who "sell" you may be innocent - but once you give them credit card info without demanding a written contract of EXACTLY how many leads they are going to provide - you are toast. They never do what they SAY they will do - get it in writing. Other agents have the same complaint. Contact State Attorney General's office for fraud complaints, There should be a class action law suit against them. Sadly NAR has sold off the Realtor.com site to these scammers.

I downloaded the rental app and was clicking the link asking for more information. Don't do that; contact the property manager directly. I was called by a woman who barely spoke English saying she would help me find an apartment. She said she had listings available and kept asking if I wanted to see them. I asked her to send a link or pictures before I agreed to see them. She apparently sent them to the wrong email address so I didn't receive them till later. In the meantime she repeatedly called and texted while I was with my family, and threw a fit via text and said she couldn't help me because I didn't respond in 20 minutes to her phone call. Also she was very unclear as to what company she was with so I was confused as I'd inquired about several properties. Just very aggressive and unprofessional.

I honestly, truly hope that Realtor.com did not pay for the most recent 'upgrade'. The IT professionals that implemented and approved the rollout should be demoted. Honestly, it's one of the most useless sites for real estate information I've ever seen. The site hangs constantly because it's so ad and cookie heavy and it's become more trouble than it's worth. You have to input the same search parameters over and over again with each search. Unless the Realtor chooses to include it in the description, there is no way to determine if a property allows horses or not. You'd be better off painstakingly searching through the 25 pound MLS books of thirty-five years ago! What an absolutely useless site Realtor.com has become!

I used Realtor.com 3 years ago and was fairly pleased. I signed up again last summer and have been horribly disappointed. 99% of the leads are total junk, its not people who are looking to buy at all, of course when you call Realtor.com they just blame it on your closing skills. The best was when they said to be successful you need to call each lead at least 15 times the first day to get a hold of them. Yeah right, if someone is interested they will respond to my email, text, call, and or voicemail. I do all 4. Oh and to make matters worse now Realtor.com allows mobile homes on leased land on their site. Now 90% of my leads are for properties I can't even legally sell as a real estate broker. I spent an hour on the phone with realtor.com and they could care less, they offered me a free month and basically said tough luck.

Do NOT waste your time with James "Robert" Waddell in South Carolina. I left a couple messages recently and several in the past regarding some property that is listed with him. He has yet to respond!
If he can't return a call, how could he possible hand a real estate transaction. His incompetence is not only a refection on himself, but National Land Realty as well. He would be fired immediately if he worked for our company. This would have been a cash sale too.

As President of my board, I wanted to help Realtor.com by moving all of my ad dollars out of Zillow into Realtor.com. It was a horrible experience that I'm still trying to unravel. The leads were bogus, most of them for mobile homes which I specifically indicated at the beginning were not useful for me. When I tried to cancel, they said I was in a contract that didn't end for many months. I never signed a contract with Realtor.com. I've been exchanging multiple calls with their "customer service" group which is a total waste of time because nothing ever happens. I canceled last September and they continued to charge my credit card through December. I'm still trying to recover $2000 from them without success. This is an affront to all REALTORs and NAR should get involved immediately to save their reputation.