• Realtyna

Realtyna

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Overview

Realtyna has a rating of 3.4 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Realtyna most frequently mention support team, and customer service. Realtyna ranks 20th among IT Services sites.

  • Service
    72
  • Value
    70
  • Shipping
    65
  • Returns
    66
  • Quality
    70
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
8
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How would you rate Realtyna?
Top Positive Review

“Great system and support”

Billy S.
6/17/16

Realtyna has been fantastic so far throughout our website installation. They were quick and informative while we were making our decision between providers and offered services that simply can't be beat! Highly recommended.

Top Critical Review

“Not The Best Software”

Alex L.
2/7/24

I was using Realtyna for over 3 years. My site's update was getting wrong and late info. Homes were already under contract by the time it was updated on my site. They couldn't fix the problem because my support services was up for the year and I Had to Pay $200 for them to address the problem. If I could go back I'd rather Pay Boomtown/ Lofty/ or Sierra interactive. I Liked the All up front cost options and not having to pay monthly but the software doesn't compare CRM was poor the App for ISO and Android wasn't great either. I Wouldn't Recommend Realtyna... BTW they give their clients incentives if they write a Good reviews.

Reviews (82)

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support team (18)
Thumbnail of user stephana2
California
1 review
4 helpful votes
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May 18th, 2015

Since a year I use now RPL for publishing of adverts of real estate sales and adverts for booking of holiday homes. The years before I used some other components from Yoomla. What is the differentce between RPL and other? I ask for a issue and in a very short time, normally in only some hours or less, I have the answer. If I have a problem, in a short time the RPL team has a solution for me. The RPL component works stable, before with other I had always too much bugs. Result: This component from RPL is GREAT and also it works multilingual. Thank you, you always impressed me!:-) So, I can recommend it for other professionals and company´s in real estate business and renting of holiday homes.

Tip for consumers:
http://homesinter.net/

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Thumbnail of user barbarad110
Alabama
2 reviews
11 helpful votes
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August 16th, 2017

We have not even had our website up and running and I can't give this company a low enough rating. Twice our current website was removed and a developer site was installed in its place. Yes, and a good to Lorem Ipsom Dolor to you! This is actually what was posted and went live on our website. No company contact info. No current company inventory detail. No representative information. In light of the included information, I supposed it was a good thing our contact info was not listed. People would have thought we were a little nuts. Mind you, this was not only once, but twice. Realtyna has this cute little policy where they will not talk to you on the phone. You must submit a trouble ticket and they will reply within 24 to 48 hours. Or at their convenience, if at all. And when they do, it will be with a text book, boiler plate answer directing you back to their unhelpful help section or their manual. Well, if I could have found the answer in the manual, I would not have called or submitted a ticket in the first place.

My advice? Get another developer or find a way to do it yourself. Do not rely on Realtyna for support. Of any sort. I wish I could say something good about them, but after waiting for more than 6 weeks for delivery of our new website, I am just hoping I can hold on and get help from knowledgeable people once this thing is delivered.

Thumbnail of user alexa1001
Realtyna L. – Realtyna Rep

Barbara, Our support coverage is crystal clear for all of the clients to read prior to purchase. Changing logo in Wordpress, adding your phone number, removing Lorem Ipsom Dolor from your Wordpress is not part of the software purchase agreement that you signed. Again, as we clearly mentioned in the agreed support coverage, we are not providing support over the phone for technical and security reasons. Anyway, you received several courtesy calls from our team explaining all of this to you, and in many occasions we went beyond our responsibilities in your project. For sure, you should hire a third party webmaster if you like to change your logo or updating your WordPress pages. This has nothing to do with our software.

Thumbnail of user jasons132
China
1 review
1 helpful vote
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May 1st, 2015

I just checked out this plug-in and it is great. It has a great deal of flexibility and the design is also very good. I really like and will definitely use it for my future portal.

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Thumbnail of user ekiyam
Netherlands
1 review
2 helpful votes
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November 28th, 2015

I have installed hundreds of WP sites, and as many plugins plus,

Realtyna WPL plugin is simply amazing for a freebee to start.

It doesn't appear to be heavy at all, it looks GREAT with a default configuration, the presentation layout is high caliber stuff.

It required zero configuration really, I wanted to just test it and entered some basic property information only, and when I started checking my pages and applying

I would say that plugin makers take note, a new bar is establishing itself and the days of the functional yet flat plugin days may be behind us, this is great.

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Thumbnail of user danac39
New York
1 review
6 helpful votes
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September 20th, 2015

In February we signed up with your company after being told we met the requirements to have our property search page complete. After we paid the $1149. 00 plus additional $350.00 for open houses we were told our Server company did not have enough file memory which we were never told from the beginning. Since we have unlimited file memory we did not understand why we were being asked to purchase your server services. Since your fees were above what we are able to afford since we are a small Real Estate company we were then told we needed a VPS in order for the service to work which was never told to us before we paid your company. We would never have moved forward with Realtyna had we known what was entailed. After numerous attempts of trying to speak with someone at Realtyna have a trail of emails confirming our lack of verbal communication. The $350.00 was for an Open House search which was never installed onto our website so we basically gave Realtyna more of our money for nothing in return. We asked for our money back via email to Melvin and Natan, but we were sent a refund policy stating there are not refunds given from your company yet we still do not have a search page or open house page. We were told to bring on our lawyers and your company welcomes any law suit since it will cost us more money than if we drop this. It is sad that companies are able to take peoples hard earned money and not deliver what was promised. We may not get our money back, but I will make sure I continually give negative reviews and will be contacting the Better Business Bureau.

Thumbnail of user alexa1001
Realtyna L. – Realtyna Rep

We don't have such client. All of our clients are fully protected by Paypal Customer protection and we are not *taking* money from anybody unless they have full access to read our agreements for satisfaction guarantee, support coverage and server requirements. In case, that you had a real claim, or you were a real unhappy customer, you could easily open a Paypal dispute and they inform us immedaitly. We can totally understand our competitors may like to *abuse* the online review systems and even question other people's reviews.

For sure, there is a legal agreement in the review websites, and with necessary communications, it's possible to follow up such abusive actions and we are determined to do so. There is no hit-and-run here.

Thumbnail of user kennyw8
GB
1 review
1 helpful vote
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September 28th, 2015

I have to say that this has to be one of the best plugins I've ever worked with. It has all the functions that one would need to start a RE website and each function is handled efficiently and is easy to use. One of the best features of this plugin is actually their support staff, which are quick to respond and professional in helping you get everything set up.

At first glance their menus are filled with an overwhelming amount of database tables, but when you explore each section you are actually glad that they have put so much thought and effort into the structure of the Database. It has almost everything you need to get started and only requires some minor tweaks to personalize it.

The features itself are organized nicely and easy to find through their own menus in the sidebar. They get even better with the sections added with their Pro version.

Their Pro version came with set up and installation of their plugin, which really helped out. They went through each step to get my plugin and theme up and running in just a few days.

Overall A++

Tip for consumers:
I am a fan of WPL pro plugin and this is my site :
http://www.kkwholdings.com/

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Thumbnail of user wj13
India
1 review
1 helpful vote
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October 2nd, 2015

I love this system as it is the most elaborate one around. Everything is customizable and support is real quick and to the point. Would recommend to anyone!

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Thumbnail of user carlosj50
Washington
1 review
1 helpful vote
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June 28th, 2018

I have been interested in building a Broker's Exchange Portal for quite some time now. I looked at Joomla's RTA (Realtyna) solution but was disappointed not at RTA's capabilities but at how complex can Joomla be. Then after a renewed interest in my project I looked back at Realtyna solutions and really liked what I saw in their WPL solution. None the less, my project is not a "template" type solution, meaning a knew I will need probably quite a few changes, therefore the ability to handle changes was really important to me. Without disclosing too much at this point as my project is not live yet, I am really happy with my decision to go with WPL. I am using quite a few modules and for the most part they are great but the real winner for me is Realtyna's approach to changes in WPL. I think the concept was borrowed from Joomla and it makes life really easy for those of us needing changes but still interested in maintaining support from Realtyna's team. The support group is marvelous and very responsive. What more can you ask?: great software/great support!

Tip for consumers:
http://pr-homes.com

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Thumbnail of user paulo107
California
1 review
4 helpful votes
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February 26th, 2016

Anyone reading these reviews can easily see the best feature of this plug-in is the support coverage that is included for the first year when you purchase the plug in. The support team at Realytna listened to our needs and responded quickly. Most of the support has been done on a personal basis through email, so the forum here does not completely represent their great service - you couldn't ask for better support.

The plug-in has alot of great features... it would be impossible to list them all here. However, it is obvious that a lot of time and effort was invested into creating an extremely flexible plug-in. Most of the options are database based and easy to adapt, add to or change.

The WPL plugin has undergone multiple updates since it was first published. For the first time, people actually look forward to receiving new updates from a plugin!

Some areas for improvement... (Howard, I know you're reading this)... listing the agents with their properties is a nice touch. It would be a cool addition to be able to list a company and show their agents. A Featured Company widget could then be added.

Personally, I would like for this plug-in to be a bit more generic. It works great for properties, but with a few minor tweaks, it could be used for other things as well. For example, make the titles a database field as well. You could then change Company, Agents and Properties to Dealers, Salesmen and Vehicles making this plug-in do for the automotive business what it does for real estate.

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Thumbnail of user darynb
IR
1 review
2 helpful votes
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May 28th, 2015

I never write comments But this WPL plugin is brilliant and so is the service... I am using WPL free version and I am definitely upgrading to the paid version! Well done!

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Thumbnail of user silverbergb
Netherlands
2 reviews
1 helpful vote
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August 8th, 2015

I felt compelled to enlighten anyone with an upper level interest in this company as my recent experience dealing with the Realtyna group.

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Thumbnail of user maxxw
Washington
1 review
3 helpful votes
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October 13th, 2017

Their plugin works well and in case you need support they are so efficient and well-skilled that I can only suggest to download and use it!

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Thumbnail of user philipa23
New York
1 review
4 helpful votes
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November 12th, 2016

These guys know what they are doing. An amazing plugin that simply does the job and looks amazing! Support team are very helpful, would recommend!

Tip for consumers:
http://www.sepropertymarbella.com/

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Thumbnail of user joyceweaverh
Florida
1 review
4 helpful votes
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November 24th, 2016

As the website builder, I have been very satisfied with the support team. Learning the features of the Theme28 has been challenging. When I can't figure something out, they answer my questions, direct me to the knowledge base or do it for me if it's something simple.

The MLS Addon integration process is complex. I didn't realize my client had to choose which areas (counties) to integrate so the mls team was going to integrate ALL counties in Indiana. Of course that created an issue in regards to GB hosting capacity. Needed 60GB which would have cost a lot more money [$50-$60/mo] than was expected. My client narrowed it down to 8 counties & that reduced the usage to less than 15GB which got it down to the budgeted amount. I also didn't realize my client needed to choose which fields to integrate (basics, features & mls addon fields). She is going thru the fields right now to choose which ones she wants to show on her website.

It's been a long process but it is going well & I have learned a lot about building a real estate website with organic RETS MLS integration. I belong to a community of digital marketers. Last night we had an in-house webinar & I shared with them this "newer" SEO friendly MLS integration.

That brings me to the SEO portion. After the integration takes place, I need to find out how to use the theme & plugin to optimize the website for SEO.

I hope this survey helps.

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Thumbnail of user burhan.khan86
Virginia
1 review
0 helpful votes
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December 9th, 2023

Realtyna is terrible. Do not go here.They do not care about you they only care about themselves. Customer service is not in their best interest.

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Thumbnail of user jamesn128
Poland
1 review
3 helpful votes
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April 6th, 2017

Awesome support on everything, timely responses and everything has always been corrected. I would highly recommend.

Tip for consumers:
http://realty-local.com

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Thumbnail of user lauren1093
California
1 review
1 helpful vote
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June 8th, 2016

I spent a lot of time searching for the best plugin to create a real estate website.
Realtyna was the answer for me:)
It's just brilliant!

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Thumbnail of user michaelr134
Texas
1 review
2 helpful votes
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June 15th, 2015

We had very good experience of working with Realtyna,
Realtyna is a very good program for Wordpress, Technical support is smart people
I look forward to further cooperation.

Tip for consumers:
The plugin is excellent, we got exactly that, what we wanted

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Thumbnail of user docreatived
California
1 review
4 helpful votes
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September 21st, 2016

Super easy to install and create listings. Had a couple of questions and support was super fast to respond and help me out.

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Thumbnail of user lisah499
California
3 reviews
9 helpful votes
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April 19th, 2018

Great support! Great service and very quick response to enquiry. Fast and effective support. Fantastic Staff services.

Thumbnail of user ashonge
Japan
1 review
1 helpful vote
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September 26th, 2015

Everything was fantastic Doing well and all attempted tasks carried out to satisfaction. The staff are professional in their dealings.

Tip for consumers:
http://www.villabase.com/

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Thumbnail of user maryannm14
Poland
1 review
2 helpful votes
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November 7th, 2015

Thanks so much to you guys for fixing a problem quickly and effectively. Your support team is excellent!

MaryAnn

Tip for consumers:
http://propertyrentals.net/

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Thumbnail of user kristinac54
Texas
1 review
2 helpful votes
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December 10th, 2018

The customer service is Exceptional! They respond within 24 hours if not sooner. Great Company to buy a plug in from!

Products used:
http://majcre.com/

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Thumbnail of user leonardw21
Netherlands
1 review
0 helpful votes
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July 13th, 2015

Hard working team dedicated to resolving my issues. Worked closely with me to implement and resolve issues that we ran into with IDX integration.

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Thumbnail of user guss209
Netherlands
1 review
2 helpful votes
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August 8th, 2016

Indeed this product is incredible! Of course we can think about some little enhancements and add some functionalities that would transform incredible into unbelievable, unbeatable and, absolute impossible to compete with, and I am pretty sure that is a matter of short time everything I can think now will be there... As they say in the home website of Realtyna, a multimillion dollar System or software for a price that someone can afford.

I am going to give this plugin 5 stars because I am getting quite a ample experience working with the Realtyna team to successfully build an Real Estate website and they are also incredible professional people, working fast and always in a precise way. Even when any project fase is complete, or when they imagine that our relationship are be done, Realtyna has reached out many times to see if we are doing well and to address any possible concerns, suggestions and the result is that my company had already decided to purchase the entire solution and probably everything else this 5 Star, "A" Class company can provide because they are simply the best.

The support team makes ENORMOUS, HUGE, difference. This guys are nice and interested people, sometimes it looks like that they work at my company, and not at Realtyna! They made me confident that I can always count on their help! Thank you very much, especially Amy, that is always doing her magic tricks with the help of her technical partners Edward and Nancy.

Also I'd like to thank one guy, Marvin, Sales Manager, who has been a real business partner through this journey of creating a really great website using this really great product. Thank You very much!

Unfortunately I know that I send a lot of e-mails to Amy, and every time she follows up with me until we are ready to go and walks me through the entire process. Each time there was a potential issue, Amy was cc into the email which shows me she was still interested in excellent customer support to the end.

Thank you very much to the Realtyna Family, we will work together for a long time and in many projects, for sure!

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Thumbnail of user alexa1001
Realtyna L.
PR

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