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RecordGone has a rating of 3.8 stars from 257 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RecordGone most frequently mention customer service, law firm, and timely manner. RecordGone ranks 8th among Legal Services sites.
Jose, was willing to listen and understand my needs. I give him a 5 star rating
Date of experience: October 11, 2023
Jose was great very informative. I give him a 5 star review
Date of experience: October 13, 2023
Jose answered all my questions and made me feel more comfortable about the process.
Date of experience: October 12, 2023
Stephanie answered all of my questions and it was a pretty easy process. No complaints!
Date of experience: July 8, 2022
Fully satisfied. Stephanie was very informative and helpful!
Date of experience: July 15, 2022
Date of experience: July 13, 2022
Date of experience: July 11, 2022
Process has been really quick and easy. Stephanie was very informative, as well.
Date of experience: July 13, 2022
Good experience. Getting that process started was simple.
Date of experience: July 14, 2022
Jose was pleasure to work with he made everything very easy I give him a 5 star review
Date of experience: October 16, 2023
It was an easy process to start with Higbee and good customer service
Date of experience: June 13, 2022
So far, it's been a really pleasant start. I hope it works out!
Date of experience: July 21, 2022
I am happy this company is a law firm and/or has attorneys that assist.
Date of experience: October 3, 2022
It was a wonderful experience. Very quick and fast to set up.
Date of experience: July 27, 2022
Jose was very clear and knowledgeable with all the information we requested
Date of experience: October 4, 2023
Easy process to get everything started and pulling my record.
Date of experience: June 7, 2022
Elizabeth Lind was very helpful in breaking everything down.
Date of experience: August 17, 2023
Jose was very polite and helpful. Give him a 5 star rating
Date of experience: October 5, 2023
Incredibly helpful and patient. Gave suggestions for finding what I needed. Super informative.
Date of experience: June 10, 2022
I had my record expunged over ten years ago does anyone know if I'm able to register a firearm now?
Date of experience: August 21, 2023
Jose was excellent, he kept in touch with me until I started the process.
Date of experience: October 6, 2023
The best part of this customer service interaction was Honesty.
Date of experience: June 15, 2022
RecordGone.com is a division of The Law Firm of Higbee & Associates, a national law firm. Because of our attention to customer service and the quality of our services we have an "A+" rating with the Better Business Bureau. ShopperApproved.com has awarded RecordGone.com 4.9/5 stars with 1169 positive reviews and counting. We have recently received a Client’s Choice Award from Avvo due to our superb feedback. All of our attorneys are licensed by the state, graduated from top law schools, and have great reputations.
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with the technology, training, and tools necessary to deliver high quality service for unbeatable low prices. Just look at this web site... where else can you chat with a live attorney online for free? Emails and phone calls are returned promptly. That is just the start.
We explain every step of your case and notify you by email each time we take a step. When we complete the research on the case, you will know. When we mail something to the court on your behalf, you will know. You are never left wondering, "what is my attorney doing?"
If you think all of that is unheard of from a law firm, try this... on most cases, we charge you a flat-fee that is guaranteed to be the lowest price available and we offer a money back guarantee.
