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RecordGone has a rating of 3.8 stars from 257 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RecordGone most frequently mention customer service, law firm, and timely manner. RecordGone ranks 8th among Legal Services sites.
Jose was straight forward and honest and that's why I give him a 5 star rating
Date of experience: March 14, 2023
Good experience. Stephanie seems friendly and knowledgeable which helped me make a decision to move forward. I am looking forward to it.
Date of experience: October 12, 2023
Suzanne was very informative and made the process easy. She explained the impact on my future and how important to me. Helpful
Date of experience: July 7, 2022
I am more then satisfied with the service I received. I highly recommend Higbee for legal services. Thank you so very much
Date of experience: November 29, 2022
Jose was very friendly snd very clear on the process and made it easy to get started
Date of experience: February 23, 2023
Stephanie was very pleasant and informative. The online system looks very streamlined. Excited to start.
Date of experience: October 11, 2023
Stephanie was very friendly and helpful. She was able to answer any questions I had!
Date of experience: January 25, 2023
Service was good service, especially after dealing with the courts. Stephanie was very calm and a breath of fresh air.
Date of experience: July 12, 2022
I really appreciate Stephanie taking the time to walk me through the process. Stephanie was very patient. Great customer service!
Date of experience: July 22, 2022
Jose was excellent, he is friendly and very knowledgable. He answered all my questions before I asked him and made feel at ease.
Date of experience: October 9, 2023
So helpful and informative. I feel like I got all of the information that I was uanble to get from other law firms.
Date of experience: June 6, 2022
Jason was very pleasant to speak with. I appreciated the time he took to answer all of my questions and I am excited to get my record cleared.
Date of experience: October 5, 2023
Very Good service and professional. This is something that i need of my life. I experienced what i want.
Date of experience: June 15, 2022
Very sweet and willing to explain things and answer my questions. Thank you!
Date of experience: January 31, 2023
Process seems very easy and what I was looking for. Not having to go back and forth with a lawyer and go into an office makes it very easy for me.
Date of experience: July 12, 2022
Jose was very attentive to all my questions. Answered all my questions and concerns. I give him a 5 star rating.
Date of experience: October 16, 2023
You were very knowledgeable about the background check removal process and the process it self was easy.
Date of experience: June 15, 2022
Stephanie was very thorough and outgoing. She made me feel very comfortable.
Date of experience: February 27, 2023
I want all my criminal cleaning out and information change my new address on 1300 Hamilton st McKeesport pa *******.
Date of experience: July 31, 2023
You were on point and every question that was asked good information was given. You made everything simple and easy
Date of experience: June 23, 2022
Jose was amazing and has answered all of our questions and stayed on top of following up with our process.
Date of experience: October 19, 2023
You provided good customer service by giving me the step by step process and that was reassuring. We feel confident about the process.
Date of experience: June 10, 2022
My experience was excellent and your compassion was the factor that i choose your law firm.
Date of experience: January 20, 2023
I felt ok about speaking about my issue. I will wait and see how everything goes.
Date of experience: February 27, 2023
Jose was very helpful explained everything in detail and was very professional. I give Jose a 5 star review
Date of experience: October 18, 2023
RecordGone.com is a division of The Law Firm of Higbee & Associates, a national law firm. Because of our attention to customer service and the quality of our services we have an "A+" rating with the Better Business Bureau. ShopperApproved.com has awarded RecordGone.com 4.9/5 stars with 1169 positive reviews and counting. We have recently received a Client’s Choice Award from Avvo due to our superb feedback. All of our attorneys are licensed by the state, graduated from top law schools, and have great reputations.
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with the technology, training, and tools necessary to deliver high quality service for unbeatable low prices. Just look at this web site... where else can you chat with a live attorney online for free? Emails and phone calls are returned promptly. That is just the start.
We explain every step of your case and notify you by email each time we take a step. When we complete the research on the case, you will know. When we mail something to the court on your behalf, you will know. You are never left wondering, "what is my attorney doing?"
If you think all of that is unheard of from a law firm, try this... on most cases, we charge you a flat-fee that is guaranteed to be the lowest price available and we offer a money back guarantee.
