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RecordGone has a rating of 3.8 stars from 257 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RecordGone most frequently mention customer service, law firm, and timely manner. RecordGone ranks 8th among Legal Services sites.
Date of experience: February 28, 2023
Jose provided clear information on the process and services provided
Positive feedback and lower rates
Date of experience: December 7, 2023
Jose was extremely help, straight to the point and great information, the process was easy.
Date of experience: March 1, 2023
Jose is information and the staff were all very professional and always gives me the information I needed.
Date of experience: October 12, 2023
Stephanie was very courteous and polite. She was very knowledgeable in helping me and I really appreciate it.
Date of experience: July 20, 2022
I like the money back guarantee because I feel like they are in it for the customer and not just the money.
Date of experience: October 13, 2023
It was Great! Elizabeth was a fantastic help.She was very clear and concise.
Date of experience: May 2, 2023
I think everything was explained very well. Thank you very much for everything.
Date of experience: February 27, 2023
Jose Gonzalez is professional, in terms of answering questions and providing feedbacks
I searched online, and there were great reviews
Date of experience: December 12, 2023
Quick and easy process and you were very informative about the process
Date of experience: January 26, 2023
Jose explained everything very clearly and was very nice and professional.
Date of experience: April 6, 2023
Helped with all questions
Helped with all questions
Helped with all questions
Date of experience: February 21, 2023
Jose was very knowledgeable and was prompt was the information
Date of experience: March 3, 2023
Jose, was very informative and very helpful and understanding.
Date of experience: April 7, 2023
Jose is perfect 5 he explained everything in detailed and answered all my questions to the best of his ability.
Date of experience: October 18, 2023
Jose was Extremely courteous, extremely helpful, and extremely kind.
Date of experience: April 19, 2023
Finally achieved a cleared record and restored rights after 14 months; have to be very patient with process
Date of experience: September 6, 2022
Very knowledgeable and I am looking forward to see what the team come up with.
Date of experience: January 3, 2023
Been 2 years now. Still waiting for court date. They say they'll keep in touch but don't. Find a local attorney.
Date of experience: September 22, 2021
Date of experience: January 24, 2023
Date of experience: March 31, 2023
You helped me out a lot, More then anyone else with your information
Date of experience: January 26, 2023
Jose answered all my questions about the process and benefits. Great customer service.
Date of experience: March 6, 2023
Date of experience: February 1, 2023
My experience with Stephanie went very well. She got straight to helping me and offered great service.
Date of experience: August 1, 2022
RecordGone.com is a division of The Law Firm of Higbee & Associates, a national law firm. Because of our attention to customer service and the quality of our services we have an "A+" rating with the Better Business Bureau. ShopperApproved.com has awarded RecordGone.com 4.9/5 stars with 1169 positive reviews and counting. We have recently received a Client’s Choice Award from Avvo due to our superb feedback. All of our attorneys are licensed by the state, graduated from top law schools, and have great reputations.
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with the technology, training, and tools necessary to deliver high quality service for unbeatable low prices. Just look at this web site... where else can you chat with a live attorney online for free? Emails and phone calls are returned promptly. That is just the start.
We explain every step of your case and notify you by email each time we take a step. When we complete the research on the case, you will know. When we mail something to the court on your behalf, you will know. You are never left wondering, "what is my attorney doing?"
If you think all of that is unheard of from a law firm, try this... on most cases, we charge you a flat-fee that is guaranteed to be the lowest price available and we offer a money back guarantee.
