• Redpost Equestrian

Redpost Equestrian

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Overview

Redpost Equestrian has a rating of 5.0 stars from 2,765 reviews, indicating that most customers are generally satisfied with their purchases. Redpost Equestrian ranks 95th among Outdoor Clothing sites.

Positive reviews (last 12 months): 100%
Positive
19
Neutral
0
Negative
0

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3,746 reviews

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Top Positive Review

“Great place to shop”

Deborah M.
9/26/24

I was on holiday to Devon and visited Redpost in person so I could try on yard boots and an Equidry coat. The service was fantastic, personal and friendly and the girl made numerous visits to their store for several items. I'm so glad I tried the items on as I ended up purchasing totally different items which fitted me much better. The store were then able to post my items home for me to Northern Ireland at the minimal cost of £5. The items arrived well wrapped and boxed in perfect condition. All in all I wouldn't hesitate to order items from Redpost.

Reviews (2,765)

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Annette B.
1 review
0 helpful votes
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July 13th, 2020
Verified purchase

You are professional and courteous, and I have a good impression.
Customs duties means the products become more expensive for me but I would nevertheless return to you.
Rather long delivery time but this might be a one-off.
Many thanks otherwise!

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Mrs S.
1 review
0 helpful votes
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November 18th, 2019
Verified purchase

Great customer service and good delivery time.
Bought a rug which I found slightly cheaper with another retailer, but there were hidden costs so decided to purchase from what I consider to be a reputable company.
Also asked for additional information on another product and the customer service team quickly responded and offered alternatives for me to consider.
Great job, would use again.

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Christina M.
17 reviews
0 helpful votes
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May 28th, 2020
Verified purchase

I had a fantastic shopping experience with Redpost Equestrian. The items I ordered were in excellent condition and well packaged. Delivery was very quick. My order qualified for free delivery but I chose to pay £1 to upgrade to faster delivery- my order arrived two days later. I needed to return one of the items so I contacted Redpost and received a friendly and helpful reply. They processed my refund the day after receiving my return- much faster than any other online retailer. I will definitely be ordering with Redpost again.

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Janet R.
1 review
0 helpful votes
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January 5th, 2016
Verified purchase

I have been a customer of Redpost Equestrian since the business was formed. I can honestly say they have always been a pleasure to know, always provided a courteous and professional service including advise on any issues relating across all the products on sale. Also if you cannot find what you are looking for they will go out of their way to get it for you. May they long continue.

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Gerry M.
3 reviews
0 helpful votes
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August 2nd, 2019
Verified purchase

I bought a fly mask for my horse as the flies are quite bad at the moment here in Scotland. So far I haven't managed to get it on her as she has never worn one before. I will keep trying as I'm sure she will appreciate if once its on.

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Will E.
19 reviews
0 helpful votes
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September 19th, 2019
Verified purchase

Fantastic choice both in store and online. Have purchased in store a few times and have always been more than happy with the exceptional level of service provided by staff. We recommend you to everyone. Thanks

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1 review
0 helpful votes
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June 29th, 2022

Just as described and does its job brilliantly. Strong and robust. - everything you would expect from the brand

Service
Value
Shipping
Quality
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Xanthe Z.
1 review
0 helpful votes
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October 21st, 2019
Verified purchase

Spoke to a lady at the shop who was exceptionally helpful and I decided to definitely buy following my conversation with her. Hoping that the size will be correct but I have been put at ease that if it isn't right, I can get another size etc. Sorry, didn't get her name! Thank you!

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ELD U.
1 review
0 helpful votes
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December 30th, 2017
Verified purchase

My experience with Redpost and their customer services was excellent...the delivery by DPD (I opted for the collect from a local DPD pickup store for convenience!) was a total disaster - will never use that service again

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Klh S.
1 review
0 helpful votes
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May 18th, 2020
Verified purchase

Great service, brought a bridle which unfortunately didn't fit, contacted Redpost Equestrian who explained how to return the item, did this and received a refund with a day or so. Great service I'll definitely shop again.

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Robert D.
3 reviews
0 helpful votes
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January 12th, 2015
Verified purchase

Superfast delivery service, great advice available over the telephone, called back when they said they would, processed a returns payment quickly and without quibble. Would definitely use again and would recommend to anyone. 5 Star business!

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Marion P.
1 review
0 helpful votes
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December 2nd, 2016
Verified purchase

Very impressed Ordered Rambo riding hat (on special offer) on Friday & it was with me the following day. A brilliant product with a brilliant service/postage. Hope to purchase another if they come back into stock

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Mary T.
1 review
0 helpful votes
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April 23rd, 2020
Verified purchase

I have been a customer of Redpost Equestrian for over 20 years. I have always found their service outstanding. The staff are knowledgeable and extremely helpful. If the shop does not have a product, they will order it. I cannot recommend them more highly.

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Ken R.
7 reviews
0 helpful votes
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December 2nd, 2014
Verified purchase

Excellent service and web site access for the product. Feedback would have been all 5 star but for delivery driver not calling at correct house whilst we were waiting through the delivery slot next door for delivery. Phone calls necessary to recover the problem.

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Cat V.
1 review
0 helpful votes
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September 13th, 2019
Verified purchase

I found redpost on a Google search for a specific turnout rug. As I live in Northern Ireland, a lot of English companies charge a higher postage charge, even though the postage is the same throughout the UK. Not only was my postage free, you were the best priced website I visited. Delivery was fast and I'm very pleased with the service. I'll definitely use you again.

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Nicola M.
2 reviews
0 helpful votes
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March 19th, 2018
Verified purchase

Very easy to use site. Delivery was delayed a little but through no fault of Redpost Equestrian was as a result of snow!
I have found the item cheaper on another website but overall I am happy with my purchase.

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Crimsonmelonz J.
1 review
0 helpful votes
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May 7th, 2018
Verified purchase

Shopping the site was easy and the quality of products offered is fabulous. My purchase experiences was quite pleasant and even though I am overseas, my items arrived faster than expected and packed wonderfully. I'll be back for more! ;)

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Diane T.
1 review
0 helpful votes
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July 13th, 2019
Verified purchase

Ive had some of these polar packs for several years and wanted to buy some more. This proved a bit difficult as most websites were out of stock and didn't know if they would have any more in, so I was more then pleased to find some on this website. Ordering was very easy and delivery times very good.

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Carolyn Z.
15 reviews
0 helpful votes
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October 23rd, 2018
Verified purchase

I like shopping with Redpost Equestrian because they give a quick and efficient service. They have a good variety of products of differing makes so it's easy to compare style and price. I have needed to call with a query about a product size issue and they were very helpful and gave me good advice. I also enjoy the bonus points received and have taken advantage of these. Easy ordering and easy returns make the experience hassle free. I recommend Redpost Equestrian to all horse and country lovers.

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Di G.
1 review
0 helpful votes
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July 28th, 2020
Verified purchase

I have purchased from Redpost before and continue to be very happy with the products and service they provide. I usually do click and collect and find this a very speedy option. When I collected my order I could see that there were clear precautions and directions in place to keep both customers and staff safe. Staff were friendly and is was served quickly and efficiently

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CW L.
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

Very easy website and ordering was straight forward. Delivery very quick. I rang customer services as needed to exchange rug for the next size.Very helpful and explained exchange process, which turned out to be very easy and free (1 per order). Lady also put next size aside for me to send out once smaller rug received back. Haven't received new size yet but so far very happy with the service.

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Terrie B.
1 review
0 helpful votes
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January 17th, 2019
Verified purchase

My experience ordering from Australia was brilliant, staff were very helpful and the website is very user friendly. Delivery was super fast and boots were beautiful thank you so much I would highly recommend you company many thanks Terrie

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Karen N.
17 reviews
0 helpful votes
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January 4th, 2016
Verified purchase

This is a shop I stumbled across in my mad hunt for my daughters desired riding boots. With great products, customer service and delivery this was a fantastic find and we have been extremely happy with all our purchases.

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Jane W.
1 review
0 helpful votes
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January 18th, 2019
Verified purchase

I misunderstood the website - difference between 'in stock' and 'warehouse' or something - and was puzzled that the item would not arrive more quickly when I had opted to pay a little extra postage. Rang the shop and the very helpful staff member explained the situation and I was able to order a different size (actually the one I wanted) and it arrived two days later. Excellent service.

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Lynn I.
6 reviews
0 helpful votes
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September 19th, 2019
Verified purchase

One can always tell how good a company is based on the quality of service in the event of a problem. I ordered a bottle of Red Horse Sole Cleanse which unfortunately leaked in the post. I contacted Redpost immediately, and the customer service could not have been more friendly and helpful. A replacement bottle was posted out to me in the next working day. All in all a very pleasant shopping experience.

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