• Redpost Equestrian

Redpost Equestrian

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Overview

Redpost Equestrian has a rating of 5.0 stars from 2,765 reviews, indicating that most customers are generally satisfied with their purchases. Redpost Equestrian ranks 95th among Outdoor Clothing sites.

Positive reviews (last 12 months): 100%
Positive
19
Neutral
0
Negative
0

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3,746 reviews

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Top Positive Review

“Great place to shop”

Deborah M.
9/26/24

I was on holiday to Devon and visited Redpost in person so I could try on yard boots and an Equidry coat. The service was fantastic, personal and friendly and the girl made numerous visits to their store for several items. I'm so glad I tried the items on as I ended up purchasing totally different items which fitted me much better. The store were then able to post my items home for me to Northern Ireland at the minimal cost of £5. The items arrived well wrapped and boxed in perfect condition. All in all I wouldn't hesitate to order items from Redpost.

Reviews (2,765)

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Andrea E.
14 reviews
0 helpful votes
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March 29th, 2017
Verified purchase

Excellent service!

I accidentally purchase a different item than I intended and it was but it was easily corrected thanks to your brilliant service team. Speedy dispatch and (attempted) Despite having to change out items after the order had been packaged. Royal Mail then went on to misplace my delivery at my local depot but that was their fault and all go sorted in the end.

Happy customer, will be back.

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Rita B.
1 review
0 helpful votes
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January 5th, 2018
Verified purchase

The site has a huge offer and big selection discounted items, which is nice. The package came in very quickly compared to other companies. The products all met my expectations and all came without any issues. The company is always sending out emails with the status of your order and where your package is which I found great! Overall a very nice experience ordering from Redpost Equestrian!

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Dorothy P.
1 review
0 helpful votes
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June 9th, 2020
Verified purchase

I was looking at US sites for this bridle and they were all on back order. I read on a review someone had ordered from your site and it ended up costing less and coming quickly so I did. I was very happy with the quick postage and cost. No VAT and I love the bridle. Thank you!

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Caitlin C.
1 review
0 helpful votes
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July 29th, 2017
Verified purchase

I ordered two Spooks jumpers after not being able to get them in my size in Australia, they were both on sale for a great price and were very quickly shipped to Australia (with tracking the whole way) and arrived in perfect condition. Could not be happier with everything and I will definitely be a repeat customer! Thanks!

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Kit R.
1 review
0 helpful votes
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July 22nd, 2019
Verified purchase

Very efficient! I looked everywhere for that product and only found one that cost 25% more than Redpost so I am very pleased! It arrived the next day which was the icing on the cake. I'll certainly shop at Redpost again!

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Chris L.
19 reviews
0 helpful votes
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January 21st, 2019
Verified purchase

The reflective lead is great. Unfortunately the small sized collar is too big for our patterdale terrier as the size guide on the web page didn't show exact size/length- it would cost more to return than buy the next size down.

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Lisa R.
12 reviews
0 helpful votes
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January 21st, 2020
Verified purchase

You guys are amazing! I ordered a Charles Own helmet for my daughter- order was finalised on Tuesday and it was on my doorstep - in Australia! - on the Friday. Wow! Thank you so much- you have just earned another loyal customer!

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Sarah M.
11 reviews
0 helpful votes
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April 3rd, 2020
Verified purchase

First time using click and collect services. Ordering online went very smoothly. The operation in place to collect was excellent and the staff were great...and greated you with a smile even through this big change.

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Kirsten W.
1 review
0 helpful votes
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February 14th, 2017
Verified purchase

The support team is so helpful and understanding. I ordered the wrong size before a competition abroad and they managed to correct it so quickly. Will continue to use them as my first choice! Used them for over a year already. Not a bad word to say. Really really fantastic.

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Susie S.
1 review
0 helpful votes
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July 14th, 2020
Verified purchase

No size guide or info for rein length on the listing but webchat got on it and gave the answer in moments! Nice to not get the barrage of pointless and irrelevant q&a's
Items arrived within 2 days so super speedy service.
Have placed another order. 2 items had a 2 week delay as needed to be ordered in but not a problem as this was stated very clearly before ordering or taking payment

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Patricia M.
19 reviews
0 helpful votes
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December 3rd, 2019
Verified purchase

Item was of excellent quality.

Jacket was held in my cart while U.S. credit card company when through authorization process.

Package arrived in good condition and in a timely manner.

Was very satisfied with my shopping experience and would recommended this company to others.

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Fiona X.
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

First time used online service and very happy with the whole process. I live locally so use the Redpost on a regular basis and always find the staff very friendly and knowledgeable. There is a very good array of products to choose from. Thanks.

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IntlOrder B.
1 review
0 helpful votes
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May 22nd, 2017
Verified purchase

Was charged extra shipping after purchase completed and also had to pay additional duty and taxed before pick up (International shipment) how're shipping arrived extremely fast (2 days to Canada!) and was properly packed with all shipping documents. Overall very satisfied with my order!

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Angela K.
16 reviews
0 helpful votes
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January 6th, 2017
Verified purchase

I already have a pair of these boots which were now getting rather shabby still good but got from another sourse at the time found these and delivery time so quick thank you these are great boots and would recommend your company to others

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Heather R.
16 reviews
0 helpful votes
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April 29th, 2020
Verified purchase

My order was ready within hours and I was able to collect. The products purchased really did work well and were good value for money because of that. I have used the collection service before and will continue to do so and would recommend to others too.

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Hilary Y.
1 review
0 helpful votes
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July 11th, 2020
Verified purchase

Easy site to navigate, good product information and clear instructions. Good communication advising of delivery, which was very speedy, and pleasing that the items were packaged well so that they weren't damaged in transit.

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Polopony U.
1 review
0 helpful votes
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November 20th, 2019
Verified purchase

I needed this order urgently so paid for next day delivery not realising it was after the cut off time. I immediately rang Redpost and they quickly prepared my order so that it made the courier collection that day. Excellent customer service. Product was a good price.

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Jenny N.
1 review
0 helpful votes
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February 8th, 2017
Verified purchase

I found Redpost Equestrian a very efficient company to deal with. Contact with Customer Service was helpful, polite and nothing was too much trouble. My hat arrived promptly and I am very pleased with it. I would have no hesitation on recommending to others or trading again.

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Deb B.
4 reviews
0 helpful votes
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May 27th, 2020
Verified purchase

Great product and pricing, found the website lagged a little and couldn't keep going back to the same search criteria (perhaps because I took my time to decide on colours as so much choice) delivery a little slow but overall happy and would definitely use this site again.

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Charlotte N.
17 reviews
0 helpful votes
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November 11th, 2016
Verified purchase

Brilliant service from Eve when my parcel wasn't delivered as planned. She contacted Interlink and sorted it all for me. Would recommend to anyone and will be ordering again soon! Fast efficient and helpful service. Love my new rug!

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Donna F.
1 review
0 helpful votes
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February 22nd, 2019
Verified purchase

Great products and quick delivery. My only quibble was the amount of packaging used. I got a massive box for arelatively small order with lots of excess packaging inside when isn't very environmentally friendly (though I do understand whips are not the easiest to post). Would also much rather see paper/cardboard inside a package but other than than am very happy with my order.

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Adam M.
12 reviews
0 helpful votes
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September 19th, 2019
Verified purchase

My Rambo de luxe fleece was good product, had to wait a while because it was at the warehouse which I didn't realise when ordering, but Redpost customer services explained. Delivery poor by Parcelforce, didn't make it first time because driver couldn't find us, all other deliveries do! Second attempt nearly missed me because driver didn't give me very long to answer the doorbell and I had to run and catch him.

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Christine S.
1 review
0 helpful votes
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October 21st, 2019
Verified purchase

Only had one criticism and that was I purchased on Saturday for a next day delivery, received an email to say it would be delivered the next day but did not arrive and I contacted Redpost who were very polite and helpful and I received the parcel on Tuesday. The link was sent from my daughter, who will be the recipient of the top, she lives in Australia. She has excellent taste and will only wear good quality items.

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Disa S.
1 review
0 helpful votes
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April 12th, 2017
Verified purchase

Unfortunately the product I ordered did not fit, but it arrived quickly. It was easy to return using the free post label online. As soon as it was received at its destination I missed a call but had a message left to say they were unable to order the size I wanted as it had gone out of stock, no fault of theirs. They gave me the option to choose some other kind of footwear or have a full refund, I opted for the latter & in minutes I received emails to say my refund was underway. I cannot fault the service I received & I will be back to shop again. Cannot thank you enough

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Andrew Y.
17 reviews
0 helpful votes
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August 21st, 2019
Verified purchase

The choice of items available on your Web site for male riders is excellent. I live in in the Midlands and you have the best choice of items of any other company. The service from you has been excellent. I ordered two pairs of boot as I didn't know the sizing, they came quickly, I sent one pair back and you informed me of receipt. Great service and good range of items for male riders.

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